Helpful things; great Team
Italy | Oct 13 - Oct 16, 2025

Trisha
Trisha O.
San Jose, CA | Reviewed on Oct 17, 2025

There were many helpful things that Leslie and the KimKim team did, especially when schedules changed or connections missed, for example. The team helped us to pivot and fulfill tours as planned, as we had some flexibility in our week to do so. They helped find accommodations in Milan, train tickets, and a driver during the train strike, as well new train tickets when we missed another train for Bologna. Also, the daily reminders for the next day was extremely helpful, as we had to navigate a lot and there were six people in our group, so everyone was on the same page, and it was all so new and different territory! I would recommend KimKim to anyone who is considering, as their experience and resourcefulness was appreciated!

Hotel Review
Palazzo Talamo
Positano

The accommodations were beautiful, clean, and authentic to the area! The instructions to get in were good, and the videos for outside, key retreival, and then inside, were essential! I would add to the instructions about the uneven terrain, especially the first half of the 73+ steps, and to be prepared for that! The bus schedule was helpful but maybe more clear instructions for that would help. It was great that the bus stop was right there at the location!

Authenticity & Character
The Design inside and out!
Location
The view and bus stop.
Staff
There were no staff as it was an apartment
Cleanliness & Comfort
The beds and the bathroom and shower....
Activity Reviews
Day Tour to Amalfi and Ravello from Positano
Day Tour to Amalfi and Ravello from Positano
Italy

The tour was great and Pasqual our tour guide was classy, patient, and funny too! We did ask him to take us to the beach, especially for my daughter who wanted to swim in the Amalfi sea, but he didn't do that, and we did have an extra hour to spare, as he dropped us off one hour early. Perhaps he didn't want sand in the car which was beautiful and comfortable. Aside from that it was great and we had beautiful weather!

Quality of Experience
We haf a helpful navigator throughout our trip!
Guides, Drivers and Staff
They were positive, patient,knowledgeable, and professional.
Transport
Positive, patient, helpful, personable
Olivia - Private Transfer from Positano to Naples Station
Olivia - Private Transfer from Positano to Naples Station
Italy

Olivias driver was very kind and stopped to get her a water, as she wasn't feeling well on her departure.

Quality of Experience
Guides, Drivers and Staff
Transport
Olivia - Train service from Naples to Florence
Olivia - Train service from Naples to Florence
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Olivia - La Residenza Dell'Orafo Hotel in Florence
Olivia - La Residenza Dell'Orafo Hotel in Florence
Italy

Olivia really liked the accommodations and the location as well!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Tranchina