Five Star Trip to Guatemala
Guatemala | Jun 4 - Jun 9, 2023

T
Tina C.
Friendswood, TX | Reviewed on Jun 11, 2023

Chris was incredibly attentive and insightful when it came to planning the perfect trip for us! He listened to what we wanted, made as many modifications as we asked for (there were many), and he didn't stop until everything was exactly how we wanted it. He also made a last-minute change for us on the timing of one of our hikes and it made a huge difference once we had arrived in Guatemala. We had a minor issue at the airport when we arrived, but eventually found our driver and the rest of the trip was absolutely seamless. The boat ride to San Juan and hike with Pablo was incredible. The views were breathtaking, and he and his sidekick were so much fun; we really enjoyed getting to know them. Our guide for the rest of the trip Diana, was just amazing. We feel like she's family now. Highlights in Antigua included a walking tour of the city and hiking the active volcano Pacaya where we roasted marshmallows on the steam coming from the vents on the side of the volcano. Overall, it was a five-star trip with five-star guides, and I would highly recommend Chris and his team to anyone looking to travel to Guatemala. Thank you for the most amazing trip to your beautiful country, we will never forget it!!

Hotel Reviews
Hotel Casa Palopo
Panajachel

The views from this hotel were absolutely incredible, although a little rough getting there. The roads are very bumpy and you have to take an additional ATV to get from the lobby up to where the suites are, and then additional walking and stairs to get to the room. It is not wheelchair accessible. The service and food were amazing and the room was extremely clean. There is no AC so it did get a little warm at night, but they did provide us with a fan. Note that if you want access to the infinity pool, you have to book a specific suite, which we did and it was SO worth it. I highly recommend this hotel to anyone looking for a five-star experience with access to the infinity pool with the most incredible views of the lake and volcanos.

Authenticity & Character
Location
The views from the top
Staff
They were so accommodating and service was impeccable
Cleanliness & Comfort
Very clean and bed was comfortable
Hotel Casa Santo Domingo
Antigua

This hotel is enormous and just WOW!! It is built into the ruins of a convent that was destroyed in the 1700s. The amount of history and art throughout the hotel is absolutely incredible. There is no AC, but there was a minisplit in our room that provided some circulation of cooler air. The rooms were clean and the bed was very comfortable. There are museums and a church and there is just so much to see in the hotel itself. The food and service was five-star! I would highly recommend this hotel to anyone looking for a unique, historical, and five-star hotel experience.

Authenticity & Character
We've never stayed anywhere with this amount of history and art.
Location
Walking distance to many things in town, lots of restaurants and stores
Staff
Service and staff was impeccable
Cleanliness & Comfort
Very clean and comfortable
Activity Reviews
Rostro Maya / Indian nose Hike
Rostro Maya / Indian nose Hike
Guatemala

This was so much more than just a hike!! We got to enjoy the incredible views on the boat across the lake, had an enjoyable hike, then a walking tour of San Juan and got to do some shopping before departing on the boat ride back to our hotel. Our guides were wonderful and we really enjoyed our time learning more about them, their culture and Guatemala. They also did a great job helping us take pictures along the way. I'd highly recommend this hike (especially with Pablo)!

Quality of Experience
Food
Guides, Drivers and Staff
Pablo, the other guide, the drivers, everyone was wonderful!
Transport
Antigua Historic Walking Tour
Antigua Historic Walking Tour
Antigua

Our guide took us up and down the streets of Antigua for an incredible tour of the highlights of the city. She grew up in Antigua and had lots of interesting facts and history to share. We really enjoyed learning about the city and the sites.

Quality of Experience
Guides, Drivers and Staff
Transport
Iximché Ruins & Transfer to Antigua
Iximché Ruins & Transfer to Antigua
Guatemala

Our guide was of Mayan descent and it was very interesting to learn about their culture and what they do to keep the Mayan culture alive. He was very knowledgeable about the site and spoke very good English. We learned so much about the Mayan people, their history and their traditions. I would definitely recommend this tour to anyone who enjoys learning about the history and culture of places that they travel to, not just touristy things.

Quality of Experience
The guide was really great
Guides, Drivers and Staff
Transport
Hobbitenango/Altamira Visits
Hobbitenango/Altamira Visits
Antigua

Altamira was really beautiful and easily accessible with a steep walk. The benches and viewing platform is relatively new so it is really nice. We unfortunately went on a foggy day and couldn't see the volcano much in the background, but would still recommend doing it. Hobbitenango is not what we expected. It was very difficult to get to and even once we parked, it required a lot of incline walking on our already tired knees/legs. There also wasn't much to do there except to take a picture on the floating hand. It's ok for a short trip to walk around and take pictures, but if we had it to do over again, we'd probably have skipped it.

Quality of Experience
Guides, Drivers and Staff
Transport
Pacaya Volcano Hike & Spa Day
Pacaya Volcano Hike & Spa Day
Antigua

The Pacaya volcano hike was such an incredible experience. The hike is moderate and was a bit challenging with a knee issue but we made it! Roasting marshmallows on the side of the volcano where you can feel the heat coming out of the vents is an experience we won't soon forget. Our guide was wonderful and patient with my slow pace. Diana our main guide who stayed with us the whole trip prepared an amazing lunch near the top. Overall, it was a must-do experience for us and it did not disappoint. The spa day was not exactly what we expected and honestly would probably have skipped it had we known. The sauna was very small and extremely hot; after hiking all day, we did not need to be any hotter than we already were. The hot and cold pools was the most enjoyable part and was very relaxing. The massages were not that great and the rooms were very hot, which made it uncomfortable.

Quality of Experience
The hike was 5 stars, the spa is probably 3 stars.
Food
Diana prepared such a delicious lunch on the side of the volcano!
Guides, Drivers and Staff
Transport
Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Jun 13, 2023

Thank you for taking the time to leave us your review Tina. I'm glad you and Ted were able to get to know the real Guatemala with our local team. Diana and the rest of the crew had a great time with you and appreciated your positive attitude and energy! Be sure to spread the word to your friends and family, the more people know about Guatemala the better. Thank you again for your business!