Excellent Service from Kim Kim
Germany | Sep 8 - Sep 17, 2022

R
Robert B.
Manhattan, NY | Reviewed on Sep 24, 2022

We were very pleased with the service we received from Tomasz and others. You arranged for hotels and guides that fit our requests, and we had a wonderful trip. One minor matter was that on our rental car return to Sixt in Munich, we were given the address of the office for Sizt and it should have been their rental return in a nearby (but hard to get to) location. The local manager made the problem go away for us. read more

We were very pleased with the service we received from Tomasz and others. You arranged for hotels and guides that fit our requests, and we had a wonderful trip. One minor matter was that on our rental car return to Sixt in Munich, we were given the address of the office for Sizt and it should have been their rental return in a nearby (but hard to get to) location. The local manager made the problem go away for us.

Hotel Review
Hotel Mercure Munich City Centre
Munich

Great location and outstanding breakfast. We received very helpful information from the front desk staff, especially Loretta. Small but cozy room.

Authenticity & Character
Location
Staff
Very helpful front desk staff.
Cleanliness & Comfort
Activity Reviews
Guided tour of Bremen
Bremen

Our guide was super and very knowledgeable. We had a fine tour. She was a native English speaker, which helps.

Quality of Experience
Guides, Drivers and Staff
Transport
Old town tour
Heidelberg

Our guide, a young man who was a student was knowledgeable and friendly. He gave us a great "inside information" restaurant recommendation and set us up for a wonderful visit to Heidelberg.

Quality of Experience
Guides, Drivers and Staff
Transport
We had fun with our youngish guide
Tour to Wissembourg, Alsace, France
Heidelberg

We had a wonderful and memorable day in Alsace. The guide tailored the tour to our interests and adapted well when we encountered a charity run that caused plans to be changed.

Quality of Experience
Guides, Drivers and Staff
Guide with excellent communication skills.
Private Nuremberg nazi party rally grounds and old town tour
Nuremberg

Natsha is a marvel. She is knowledgeable, charming and fun to be with. She cared for us well along the way and was great at both providing information and answering questions. It felt like having a good friend guide you around their city.

Quality of Experience
Guides, Drivers and Staff
Transport
Natasha
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Reviewed on Oct 12, 2022

Hi Robert, thank you. I look forward to seeing you on another trip with us. Kind regards, Tomaz