tour - May 1 - May 10, 2019

Traveler: BRUCE L. - Local specialist: Su Shwe Yee Aung

Over all we had a great time. It started out bad. We were NEVER told we needed visas before we landed which is what is done in most countries. In fact 2 weeks before we were asked for a copy of our passports which would have been a good time to say by the way make sure you have your visas. It cost me a little over $700 and a lot of aggravation but we made it through. I had to get a hotel room in Singapore airport for another night and a new flight to Myanmar. The places were great and the 3 first guilds were great. The last lady was a little less so. All the drivers were good. but the guy in Bagan who we had for 2 days was above and beyond. Always cold water and cold towels. He should get an extra star. The hotels were top notch and it was a nice touch in Mandalay to give us the room with the extra service. Thanks. The next to last night at the lake we were going to be put into a room with no AC Bad move it was 90 in the shade. We were able to talk them into taking us to the next hotel which worked out better anyway The boat the next morning left from the hotel. The only other thing I would leave out is the horse buggy ride. It has no seats and is impossible sit in. Was really terrible. On the way home we had a hassle with air because we missed the flight in they cancelled the flight out and it took an hour on the phone and $90 to get our flight back less the ungraded seats I had paid for

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Su Shwe Yee Aung, local specialist, responded to this review:

Dear Bruce, thank you for your detailed feedback. Please take my sincere apology for failing to write to you about the visa even though I mentioned in the price excluded part in the proposal. I already passed your feedback to the team and the guides as well. Your feedback really helps us to improve the quality of our service. I'm happy to hear that you had a great trip overall.