Svetlana was excellent & Robert was amazing!!
Scotland
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Jul 4 - Jul 13, 2025
Svetlana was excellent; responsive, knowledgeable, flexible and very easy to work with. There were 6 of us traveling, coming from 3 continents and Svetlana took everyone's requests into consideration when planning our trip and was very helpful overall. Our tour guide, Robert was extraordinary! Prompt (always early), knowledgeable (like an encyclopedia), courteous, professional, flexible and very easy to be with. He really made the trip for us all!
Hotel Reviews
Nice hotel, good location. There were elevators but you still had to take stairs which defeated the purpose of having an elevator for luggage. Also, it wasn't obvious that there was a ramp to enter the hotel so we also took a flight of stairs with the luggage...and there wasn't anyone to help. Breakfast was good, with a made to order hot entree.
Nice large room and bathroom. Good breakfast. The front desk woman was not friendly or helpful. No elevator and no one to assist getting luggage up a flight and a half of stairs. The breakfast was good and the waiter was very friendly. Note: there isn't any dinner options at the hotel. You need to go to the sister hotel, where they provide transportation (about a 10 min drive). The meal and service is excellent but it is a prefix menu and it's pricey (about 100 pounds per person with drinks).
We were on the top floor from what appears to be a transformed attic. No elevator, but we got help with luggage. The ceilings in the room were sloped on both sides so you really had to watch out to bump your head everywhere. No shower, no hot water. For Ireland, very weak breakfast
Nice big room and bathroom. Very good location and nice breakfast. Very friendly and helpful staff. Good value.
Activity Reviews
It's a self guided excursion but well worth the visit. I've been to a lot of castles but nothing like Edinburgh. It's basically a city vs a single building.
This is such a unique experience and it's really worth it. The man who owns the dogs was super nice and patient. He also had some "hairy coos" which was a bonus. We all really had fun.
We aren't whisky drinkers but "when in Scotland" we really wanted to have a tour and not just a tasting. Our guide was excellent, the tour was really interesting, the facilities very nice and the tasting (which was the minor part of the excursion) was very nicely done. This is a boutique distillery and it was a curated experience, which we loved.