Stephanie did a wonderful job in mapping my ...
South Africa | Nov 16 - Nov 22, 2023

M
M N.
Urbana, IL | Reviewed on Nov 26, 2023

Stephanie did a wonderful job in mapping my itinerary and coordinating all the points of contacts. Before my journey I was a bit nervous about how the trip would go. Honestly it went so smoothly that one can expect. She was thorough, up to the task and pleasant to communicate . She was always prompt to respond when I needed. I have enjoyed the company of my guide come tracker Mr Tebogo at Kruger Chalati and the driver Sam of Voomba transport. I would strongly recommend to use KIMKIM for any trip to South Africa.

Hotel Reviews
Tangala Safari Camp
Hoedspruit

The accommodation was less than my expectations. The managerial Team - Jannette and Chris were nice and friendly. The room was clean but definitely needs an upgrade. Particularly floor, water faucets, and shower area, and toiletries. While the driver and the tracker are pleasant to interact with but the lack of professionalism and depth of knowledge are very much evident. The game drive vehicle needs a replacement. The cook was nice and showed eagerness to cater your needs. It is in a nice location just right at the heart of the bush where you are more accessible to the animals.

Authenticity & Character
See above
Location
Perfect location to explore the big five’s
Staff
Cleanliness & Comfort
Kruger Shalati Bridge House Suites

This house suites lived up to its name indeed. Situated in a beautiful landscape over the Sabi river. The staff, cooks, waiters, receptionists, and the guide come game driver - all are amazing, and professionals. , They were always eager to help and made every effort to get me comfortable. My guide Tebogo is knowledgeable, friendly, and respectful. He is one of the best guide I had in my trip. He has answered all the questions I had about the animal behavior and the jungle. His explanation regarding eco system balance between nature and species were noteworthy. Receptionist Mr Lucky and waitress Angela was delightful and pleasant. The both chefs came and see me in every meal I had there. They would inquire about the quality of the food and what I would like in my next meal. Overall I had a memorable experience in Chalati.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
528 Victoria Falls Guest House
Victoria Falls

The host family- Meredith, Paul and their son William are amazing people. They made me comfortable in every way possible. William helped me arrange Taxi for Boma Dinner and Drum Show. Meredith was eager to help me with my dinner preference and the cook she know well. Paul made sure that my river cruise dinner was booked properly. Their daughter made sure my ride is on schedule to get me to the airport and said good bye before I left.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
On Safari
On Safari
South Africa
Quality of Experience
The guide and tracker lacks knowledge on their subject matters and professionalism. It Explanation of the rules and expectations before the game drive would have been appreciated..
Guides, Drivers and Staff
They needs proper training on professionalism, and the deliverable knowledge of the subject. Not joking consistently when relevant questions being asked. Can clearly feel the insensitivity and knowledge gap.
Transport
The vehicle 🚗 s uncomfortable and rundown
Kruger Shalati Experiences
Kruger Shalati Experiences
South Africa

Pls check the comment made in the Chalati House Suites section.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls

The guide was very informal and passive and not feel like enjoying his job. He only talks when you ask questions. Minimal information. No enthusiasm. Reluctant to be helpful. Did the bare minimum. We had only 3 people in the group.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise
Sunset Cruise
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Dec 05, 2023

Hi Mohammed,

Your pictures are incredible.

Thank you for taking the time to write a review.
We value your feedback and would appreciate it if you could spare a moment to review us on Google or Facebook. Your reviews help others discover the unforgettable experiences we offer.
Google review - https://g.page/r/CaWlSTjpj6GREBM/review
Facebook review - https://www.facebook.com/saltytravelcpt

I will make sure the activities and lodges also receive the feedback.

I look forward to arranging your next trip to Africa. 

Stephanie