Family trip to Madrid and Surrounding - Jun 26 - Jul 6, 2019

Traveler: Kenya C. - Local specialist: James Monro

Kim Kim was my first experience using a travel agency. I am so glad we did! James was patient with me from the start. Kindly answering all of my questions and waiting for my husband to get on board! He sent over a great itinerary and worked with me when I found out I had the dates wrong as well :)
The itinerary was exactly what we asked for, some action, some down time and very family friendly as we traveled with our six year old.
I’m not sure what I was expecting upon arrival, but James and the Kim Kim team far exceeded my expectations. Upon arrival to our first hotel we received a package with what we referred to as our “vacation bible” . It’s was beautifully packaged with fans and a leather wallet. Our first tour was an artisans tour with Julia who was super sweet and filled us in on the history of Madrid.
Kim Kim also arranged a day trip to Toledo. Our Toledo guide Enrique was genuine, hilarious and looked like Adam Sandler! He has lived there his entire life and was such a knowledgable and passionate guide! It was my favorite tour!
My favorite experience was Granada. The city is magical as well as the hotel and Alhambra. Our guide, Paco showed us a great time. If I had to choose another city to live in, it would be Granada!
Our train trips, tours, rental cars, hotels were all set up by the Kim Kim team! Did I mention we had a Spanish liaison Rocio who went out of her way to check in with us at every stop to make sure we were enjoying ourselves!
We couldn’t have asked for a better vacation and it definitely wouldn't have been so smooth and easy without Kim Kim! We are already ready to start planning our 2020 trip and will absolutely use this service again!
Thank you James, Rocio and the Kim Kim Team

James Monro profile photo
James Monro, local specialist, responded to this review:

Hi Kenya!
Thank you again for sharing such detailed comments and fantastic photos of your trip. We are delighted you all enjoyed the trip and it was a pleasure to plan it with you!

With best wishes from us all,