Cie Ann

TajKatBhutan - Jan 19 - Jan 25, 2019

Traveler: Cie Ann S. - Local specialist: Bas B Naus

If you decide to go to Bhutan, Windhorse is a good choice for anyone. They customize, advise and will comply to your needs, budget and visits you want to make along your way. The pick ups were very important; we don't know who to trust, so we don't have this worry. Bas was dependable and pleasant at all times and that gave us the opportunity to have the trip we desired. The Bhutan staff was super-professional, prompt, informed and tried to accomodate our desires. Yentin was crystal clear and all of these things and we were grateful!

Additionally we visited Agra, New Delhi, Kathmandu and Chitwan. All of the ground staff was prompt and courteous. in Agra was accommodating. Laxman in Kathmandu was very helpful and pleasant. He stored some bags while we took a flight so we could travel lighter and he generally understood our needs.

The Resort in Chitwan was very lovely and memorable! Our naturalists/guides Saki and Krishnan were amazing. They made certain we had a memorable time!

Incidentally, I cannot fault Kimkim for anything but I don't think Kimkim was helpful. In fact, they didn't answer the phone when I needed something. I don't know if Kimkim cares at all! It's hard to understand what they do(?)

Bas B Naus profile photo
Bas B Naus, local specialist, responded to this review:

Dear Cie, Thank you very much for your kind words about Wind Horse. We were happy to accommodate your visit to India, Bhutan and Nepal. We thank you also for being flexible as you were, as visiting 3 countries in 7 days meant a very tight travel schedule! We hope you will cherish your memories for a long time and hope to see you again sometime in the Himalaya! All the best, Bas.