If you're considering a trip to Vietnam, choo...
Vietnam | Dec 18 - Dec 29, 2022

Jacqueline
Jacqueline S.
San Diego, CA | Reviewed on Jan 01, 2023

If you're considering a trip to Vietnam, choose Realistic Asia! We were so so pleased with them! This is the first time using KimKim, and we were a little bit concerned that they would create a mainstream trip plan for us, but WOW, it surpassed our expectations!!

Hien was responsive from the beginning stages of planning to the end of the trip, switching a thing or two in the itinerary as we wished, adjusting pick up times as our flight was delayed, and promptly replying to our inquiries. We are a family of four (parents and teenagers) wanting to focus on Vietnam's culture, (street) food, outdoors and farming traditions. We were impressed by the way she planned the attractions because they didn't feel repetitive, nor overwhelming. There was a good flow from one day to another. We went to Hanoi/outskirts, Halong Bay, Hoi An/outskirts and HCMC/Mekong.

Some of her local guide/operators were worth mentioning: Mr. Quang, in Hanoi had just the right balance of good humor, information and respect; Mrs. Ann in Hoi An was kind and a patient translator as I had many questions to the farmers at the Thanh Dong organic farm, and Nana, from Vietnam Vintage Vespa, who was gentle, fun and very personable, and provided the most memorable food tour through the alley's of HCMC (your teenagers will love this!)

The hotels all offered a wonderful breakfast spread in the morning. Del Vostro in Hanoi was our favorite, as far as quality and customer service, but I can't forget to mention that we really enjoyed the rooftop bar/sauna/amenities at the Cochin Zen, in HCMC.

I feel like this review could go on and on because this trip really crossed all the "ts" for us, but I'll list a few more highlights without giving too much away:

- Food tour with Mr. Quang in Hanoi, including a surprising need-to-know-basis home that serves as a family restaurant, where we ate at a table in someone's bedroom. We also enjoyed that he included a stop at the Vietnamese Women's Museum (yes!) in between restaurants and pagodas.
- A day trip to the Ba Vi eco village, where we visited small producers of all sorts of things. We rode bikes from one house to the next, entering their homes, seeing their crops and animals, learning about the work they do, then having a cooking class and being treated with a truly delicious lunch. Amazing!!
-Kayaking in Ha Long Bay - absolutely gorgeous!
-Hoi An Ancient City - we had no idea of how picturesque and lantern-enchanting this little gem of a city is. What a great surprise! Make sure you have space in your camera roll!
- The night Vespa food tour in HCMC (or Saigon, if you're in the South) - again, it really gave us a much better sense of the city as we moved from one district to the next quite easily.

Hotel Reviews
Dal Vostro Hotel & Spa
Hanoi

Beautiful boutique hotel in an older building. They did a good job creating charm from the entrance to the bedrooms. I confess I was hoping for more in terms of their spa area/massages but this didn't impact my rating. The cleaningness, style and functioning of the facility, the comfort of our bed (the best mattress,) the breakfast, the attention from the staff (concierge Tony was super and articulate) and the location all contributed to my rating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruises Halong
Hon Gai, Ha Long

We had an enjoyable stay at the Renea cruise. The staff was attentive and the boat was comfortable enough. We were overjoyed by the surrounding Ha Long Bay and the amazing kayak trip/cave tour. The boat is a bit dated, but charming. The food was plenty but not the best and we found hair in it a couple of times. The guide was very sweet and eager, if not a bit too enthusiastic. It's taking a 3-star because it was decent, but a bit old.

Le Pavillon Hoi An Paradise Hotel & Spa
Hoi An

Very good hotel, spacious, clean, offering an excellent breakfast spread, a (non-heated) pool, and courteous staff. The rooms are nicely decorated, but I'm not giving them 5 stars because our bedroom had a bit of a smell. We think it came from the (beautiful spa-like) bathroom because the set up didn't exactly drain the water very well. I mean, it was a gorgeous bathroom with sliding doors, perfect wall tiling, awesome looking bathtub but a shower without doors and the water splattered everywhere. They should probably consider making it a bit more functional.

Cochin Zen Hotel

A serene boutique hotel in the busy District 1 Saigon. The moment you come into the hotel, you feel comfortable and safe - the decor, the lighting, the service (they bring you a refreshing tea.) The breakfast is excellent. The bedrooms were clean and comfortable. I wasn't impressed by the bathroom, in particular the bathtub/shower. The tub was way too high to get in, and the shower would splash water on the floor. The water pressure is fabulous, but they should consider it when designing a half-enclosed shower because it'll splash on the floor and make a mess. This hotel offered a top floor bar on a deck with a small (non-heated) pool and a nice view. A great place to relax, have a drink or dinner. I used their steam room and my family used their small efficient gym. We liked it.

Activity Review
Saigon By Night - Vintage Vespa Street Food Tour
Saigon By Night - Vintage Vespa Street Food Tour
Ho Chi Minh City

This tour was simply the highlight of Saigon for us. If you have teenagers, they will love it. Nana started the tour by assuring that we were all safe, and the four drivers were not speeding. Given that traffic in Vietnam is quite intense and...crazy for western standards, I caught myself thinking that I was being the most irresponsible and the coolest mom at the same time! Nana made us feel extremely comfortable. She is so enthusiastic and personable. "Let me tell you about my city," she started by sharing a bit of history of HCMC and about her family past generations, that was a nice touch. She created a real authentic food tour through streets and alleys of Saigon, as she likes to call it. "This is how locals eat." She took us to have some traditional food, seafood, dessert, and to have a drink at a pub and watch some live music. That was so unexpected! Oh, look forward to "happy water" in your tour! Overall excellent service. This was A++ to my kids. I felt like I was in the original Blade Runner movie, totally immersed in various streets and alleys of Saigon.

Quality of Experience
Personality, enthusiasm, eagerness to help and make us feel comfortable. She took many pictures of our family so we didn't have to spend time taking photos, but hanging out instead.
Guides, Drivers and Staff
Competent drivers, courteous, excellent service.
Transport
Brand new vespas! They did a whole tutorial of how to mount/dismount the Vespas.
Local specialist: Hien Do
Hien
Hien Do
Local specialist in Vietnam | Replied on Jan 03, 2023
Dear my beloved traveler,
Thank you so much for leaving us such a detailed review that motivates our team a lot (will pass it to them) and helps us further develop our services as well. We are so happy that your family completely enjoyed the trip. We have worked hard on delivering excellent service and memorable experiences for our travelers and are extremely happy that we successfully did that for your trip.
Thank you again for choosing us for this family trip to Vietnam! I hope to see you...
Read more

Dear my beloved traveler,
Thank you so much for leaving us such a detailed review that motivates our team a lot (will pass it to them) and helps us further develop our services as well. We are so happy that your family completely enjoyed the trip. We have worked hard on delivering excellent service and memorable experiences for our travelers and are extremely happy that we successfully did that for your trip.
Thank you again for choosing us for this family trip to Vietnam! I hope to see you on the next vacation to South-east Asia in the future.
Wish your family a happy and successful new year!
Hien