Mexico2019 Rev1 - Jul 20 - Aug 6, 2019

Traveler: Alan S. - Local specialist: Sibila Andrade

Our family of four just completed an extraordinary 16-day trip through Mexico, which included stops in Mexico City, San Miguel de Allende, Guanajuato, Tulum, Valladolid, and Holbox Island. This was a truly unforgettable trip. KimKim connected us with Mexico experts, Sibila and Jorge, from Totonal Viajes and they took care of all the details; planning our itinerary, transportation, and activities. From day one, they asked about us to learn how we like to travel, where we wanted to visit, and what we were interested in doing. The trip was perfectly coordinated. Our transportation and guides were all punctual, professional, and great to work with. It is clear that the staff at Totonal have experience and knowledge which they are passionate about sharing so that their clients have a truly wonderful time in Mexico. Every guide we had was well informed on their particular area and subject matter, as well as being friendly and accommodating when necessary.

Melina oversaw our day to day operations, and was available day or night any time we had a question or concern. She was an invaluable resource, and her response time was always super quick! In Mexico City, Pablo capably led us around the city, avoiding crowds and heavy traffic, sharing with us his knowledge of art, history, and the Aztec ruins in the surrounding areas. He was our driver on longer journeys to Queretaro and San Miguel de Allende, and he became like a member of the family after our time together.

Outside of San Miguel de Allende, we had the amazing opportunity to cook with Rosana at her home and restaurant, which is also a museum of prehispanic astronomy. It was an unforgettable day with Rosana, her husband, and her helper Lola- and I would highly encourage anyone with a love of history and the culinary arts to check it out!

Our guide for the day in Guanajuato was Antonio, and he deftly led us on a walking tour of this fabulous city, painting a vivid picture of its history and current status as one of the world’s great silver mining regions. As a lifelong resident of Guanajuato and a former mining engineer himself, Antonio had a wealth of personal knowledge and experience to share with us, and was a true gentleman and pleasure to converse with. From Guanajuato we flew to Cancun and began our time in the Yucatan in Tulum. Our guide, Pepe, showed us the wonders of the Sian Ka’an reserve. As an avid and prolific diver, his knowledge of the history and flora and fauna of the area were unparalleled. We followed him into the jungle to watch a skilled ‘chiclero’ extract latex from a tree using the same method as his father and grandfather before him. Unforgettable!

I also must thank our local contact in Playa del Carmen, Teresa. She accompanied us in person to ensure we had no difficulties at the car rental office, and she was there at the culmination of our journey to see us off at the airport and facilitate a smooth departure. She was kind and wonderful, and always just a message away if we needed anything at all during our time in the Yucatan.

In summary, we are thrilled with KimKim’s services. Like most people, our time and resources for travel are limited, and KimKIm succeeded at providing us with a unique and personal curated experience. It means so much that KimKim was able to assist us with crafting such a memorable, meaningful, and seamless trip. I am already dreaming of the next adventure… and when we are ready for that journey, I will be reaching out to KimKim again to help us with the logistics!

Thank you,
Jessica and Alan

Sibila Andrade profile photo
Sibila Andrade, local specialist, responded to this review:

Dear Alan,

Thank you so much for your wonderful review, you have no idea how happy I am that you had a good time after your long journey through my beautiful Mexico. It's already obvious to me that all our providers will be very happy to hear about your story which encourages us to keep our services always on top! We are so looking forward to having you back in Mexico! Until then, we wish you all the best!

Sibila & Totonal Team.