Not the best
South Korea | Nov 29 - Dec 1, 2025

B
Bryn P.
Kennesaw, GA | Reviewed on Dec 04, 2025

When we arrived to Seoul, we were supposed to have a 4 hour tour coming straight from the airport. However, it was 6.5 hours and we only did 2 of the 5 things listed on the itinerary before forcing to call it quits due to the young children in our group. This day was very poorly planned. We got to the lunch spot, bought a few different items, and were ready to go, but we were told we needed to stay put and wait for 30 minutes until our guide and driver had time to enjoy their lunch. This was a waste of our time. The guide also told us she’d reach out to her manager to see about a refund for the spots we were unable to hit and I have yet to hear back. If the cable car is known to have lines and you chose to not purchase tickets in advance, why would that not be the first stop?

The second day at the DMZ was amazing. Vincent was great.

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Dec 06, 2025

Hi Bryn, thank you for your review, and I hope you’re settled in. I’m sorry for what happened on Day 1—we wish we had known during your trip so we could have fixed it right away. I’ll investigate this with our partner supplier. I’m glad you enjoyed the DMZ tour with Vincent. Thank you, and I’ve reached out to you directly as well.

Warm regards,
Leny