Rachael

We had an amazing experience using Kimkim for...Ecuador - Jan 8 - Jan 19, 2020

Traveler: Rachael M. - Local specialist: Gabor Csizmadia

We had an amazing experience using Kimkim for the first time.
Our booking agent Gabor was extremely helpful, responsive and had some great recommendations for us. When we had to change our travel arrangements due to disruption in the country he was able to accommodate our additional requirements as well.
Our first guide Roko was fantastic- from the moment he collected us at the airport until 8 days later when he dropped us off at Cuenca airport. Roko made every effort to ensure we had a fantastic time , getting to know us and what we enjoyed in travelling. His car was always clean and tidy and he ensured we knew how to get hold of him every evening in case we needed something. Roko has a great sense of humour , a great driver and really knowledgeable about the country and people.We had a fabulous time travelling wit him! Our second guide Dario did his job but was not as engaging and the same level of care and attention to detail was not there and even when we were hiking was on his mobile phone alot- maybe an age thing!. We still had an enjoyable time as Ecuador is such a beautiful country but wasn't as great as the days we spent with Roko. Ecuador is an amazing country with great scenery, food and people. Thank you we had an wonderful trip with a lifetime of memories. Thank Gabor and thank you Roko !!!

Gabor Csizmadia profile photo
Gabor Csizmadia, local specialist, responded to this review:

Dear Rachael!

I´m so happy to read your kind words :) I already expressed my gratefulness to Roko and had a small chat with Dario - he is going to pay attention to details and show his interest in making people really get to know with Ecuador in the future.

Again, thank you so much for your kind thoughts, and I hope to be able to help you out again in the future.

Take care both of you,
Gabor