Patagonia Highlights - Feb 9 - Feb 16, 2020
Overall we had an amazing trip to Patagonia. Laura and Julia were extremely responsive when we needed their assistance throughout the trip. We usually plan our trips and navigate countries on our own, so this was a new experience for us. Not having to think about anything...and just being picked up at the airport and hotels was great. Our experiences with the various guides and drivers and most hotels were all positive.
Such a beautiful part of the world!
The only reason I can’t give 5 stars to the overall experience is because we didn’t receive our final itinerary until 24 hours before we flew to Argentina (2-3 days before our Patagonia trip started), and when we did we realized some of our accommodations had been changed. We booed over 6 months in advance, so the reservations should have been secured.
The first hotel wasn’t great, the second hotel had amazing staff, but still didn’t feel like the quality of hotel we paid for. Laura and Julia made sure the next two hotels were much better. Indigo in Puerto Natales was our favorite.
We also weren’t picked up from for our airport transfer in Punta Arenas, but we just grabbed a cab and they are going to provide us a refund.
The biggest disappointment of the trip was our penguin island excursion being cancelled, but that was due to weather and out of anyone’s control.
Overall it was a very good experience and we would consider using Dittmar and Kimkim again. My advice to other travelers is to make sure to ask for your detailed itinerary a month or two in advance. Read it very carefully and call out any inconsistencies. And be prepared for things to change based on the extremely unpredictable weather in the region.