Trip to Costa Rica
Costa Rica | Feb 25 - Mar 2, 2019

Cris
Cris K.
Medford, MA | Reviewed on Mar 09, 2019

The trip was for the most part very good. We were met upon arrival and taken to our overnight hotel in San Jose.

The private transfer (drive) to our main destibation point, Arenal, was great, the driver/guide (Jorge) suggested that we could visit a coffee plantation on our way and we took him up on that idea. It was great! (Dona Estate). We also stopped at La Paz Waterfall Gardens, and that was also great! Beautiful place, well worth the visit.

At Arenal, we did many things that had been planned as part of the trip. We did a Skywalk hike that included ‘hanging and suspension bridges and saw some wildlife. We later went on a pretty excited zip line through the mountains and valleys. We hiked close to the foot of Arenal Volcano and learned about the history of it. We kayaked on Arenal Lake next to the volcano. We went to a hot springs, which was wonderful and where we soaked our tired muscles.

Meals were also very good. We ate at one of our hotel’s (Arenal Volcano Inn) restaurants several times, as well as at Don Rufuno’s in the town of La Fortuna.

The only things that were not so great were internet connectivity in our hotel in Arenal (we had to go to the lobby and restaurant to get connected) and communication with our activities planner Carlos (We had some miscommunication and some activities had to be rescheduled). We had requested to stay at a hotel with a hot springs in Arenal, but didn’t get it. We wanted to spend more time at some hot springs, but had just one evening during our stay. Finally, we were a little disappointed with the lack of friendliness on the part of the guides working for Eco Terra. We did several things with them, including a trip to a waterfall in La Fortuna and private transfer (drive) back to San Jose from Arenal. They were a bit dismissive of us and did not interact with us much.

That said, Carlos was very professional in trying to arrange our (many) requests. But perhaps in future he could drop Eco Terra. The other companies (Sky Adventures, Adventuras Arenal) were great.

Best,
Cris

Local specialist: Carlos Rodriguez
Carlos
Carlos Rodriguez
Local specialist in San Jose, Costa Rica | Replied on Mar 11, 2019

Greetings from Costa Rica Cris!

Thank you so much for this feedback, I really appreciate and I will take care of it.

Thank you for visiting us, it was my pleasure having you in our country.

Pura Vida Amigo!
Carlos