Hakone and Tokyo
Japan | Feb 16 - Feb 25, 2026

D
Diana C.
San Jose, CA | Reviewed on Mar 10, 2026

We had a terrific experience planning our trip through KimKim. Our agent, Leny, was fantastic to work with. She provided excellent hotel and travel suggestions and helped us design a wonderful itinerary. When we needed to make changes to our trip, she handled everything quickly and smoothly, which made the process stress-free.

One highlight was our stay at the FuFu resort in Hakone. It was absolutely amazing. The food and the onsen were 5 stars! The private driver and guide Lenu arranged were also delightful and made exploring easy and enjoyable.

We would definitely use KimKim again for future travel.

Activity Review
 Day Trip from Osaka to Hiroshima with Bullet Train
Day Trip from Osaka to Hiroshima with Bullet Train
Osaka
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Japan | Replied on Mar 11, 2026

Hi Diana, welcome back home!

I really appreciate you taking the time to share your feedback and experience with me! I’m so happy to hear that you had a wonderful trip. It was a pleasure helping plan your trip.

I hope we’ll have the chance to work together again on your next Japan adventure someday. If you ever decide to return or explore another destination in Japan, I’d be delighted to help.

Thank you again, and wishing you many more amazing travels ahead!

Warm regards,
Leny