A Most Excellent Trip
Thailand
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Nov 4 - Nov 21, 2025
We feel so fortunate to have had Hoa as our agent/specialist for our Thailand trip! First of all, Hoa contacted us several times before our trip to determine the activities we would be interested in and our overall preferences for accommodations and locations. She also tried to understand the levels of activity we would prefer to make sure the plans met our expectations. Because of her interest in getting it right for us, we went through several iterations of our planned trip and we also made some unusual requests that were not typical. The end result: we were blown away by the final trip that she put together for us. In addition, during our trip, we were very impressed with all of the local guides that were assigned to us in the four cities/areas that we visited. Each guide was so dedicated to making sure that we learned about Thai culture and the overall history of each area - they went out of their way to ensure we were happy and got the experience that we hoped for. They also were very patient and thorough in answering all of our questions about each area (and we had a lot of questions), and spent as much time as necessary depending on our interests. A guide has a difficult job as they have to deal with all kinds of people with varying interests, and all of our guides were so professional yet so personal and friendly. We also felt very safe with all of the drivers and tour boat operators that we had - they were all very polite and engaging. Hoa also booked us at hotels and resorts that were 1st class. We are not party people, so we were very happy to stay at quiet, yet very comfortable and classy locations. The workers and staff at each of these locations were so friendly and accommodating that we felt so comfortable and taken care of. The food served at each of these locations was fantastic and also went beyond our expectations. There were so many personalized details provided, such as making sure our meals accommodated our dietary needs (we are vegetarian), ensuring that our plane seats were near the front of the plane when available to get on and off easily, having our guides assist us through the airports (we had three in-country flights and they even helped us through check-in), having our guides walk us through the local markets and show us the lay of the land so that we felt comfortable buying food and gifts when we had free time, etc. Hoa also kept in contact with us during the trip to remind us of pickup and meeting times as well as to ensure that were were happy throughout.
We were so happy during our trip and we would not hesitate to recommend Kim Kim to anyone considering a trip to Thailand or southeast Asia.
Hotel Reviews
We got in very late on our first night in country after a long international flight, so we were tired and not very alert. However, the hotel staff made check in easy for us and made sure that we were comfortable right away. The breakfast buffet was a highlight of the stay - the food was outstanding and fresh and delicious, but the accommodations were also comfortable and quiet. After a long flight, it was nice to have access to a gym so as to stretch out and get a workout in to feel more normal. This is such nice hotel and all of the staff were very friendly and helpful.
Our room was spectacular, but it seems that every room is also. The hotel is very modern yet charming and clean. The pool is beautiful and clean, and the views are simply amazing. We watched a distant thunderstorm over the mountains off our balcony one night, and it was lovely. We also kayaked on the river using the complimentary kayaks. Also, the restaurant is very nice with a fantastic menu and the food was delicious. All of the staff were very friendly and accommodating, and went out of their way to make sure we were comfortable.
The hotel is a boutique hotel with a lovely atmosphere. Our room was very clean and quiet, but also large and comfortable. The location is perfect - it is on a quiet street but a very close walking distance to many restaurants and bars inside the old town. The breakfast buffet is very nice and we looked forward to eating at the restaurant every day. The hotel staff were so friendly and accommodating. During one of our activities in Chiang Mai, we got bitten by ants and other insects and had such itchy skin that there was no way we would be able to sleep. We asked the staff for directions to a pharmacy, but did not need to visit the pharmacy as the desk staff had extra ointment that they offered us to try. It worked, and it saved us time trying to find the pharmacy, etc., and we were able to sleep that night. Such nice people and so accommodating.
The hotel is located close to the airport and is so convenient to traveling in and out of Phuket. In addition, it is located across the street from a most lovely beach, and it is essentially located inside the national park, so it is a very quiet and beautiful location. Despite it being located in a quiet area, there are plenty of restaurants and shops within easy walking distance, and it must be repeated that a most beautiful and quiet beach is just across the street! The breakfast buffet is absolutely wonderful and first class, but the restaurant also serves 1st class food that is so fresh and delicious. The hotel staff are so friendly and accommodating and make sure that you are taken are of. The hotel provides nice touches like flip flops, beach towels, a carry bag for the beach or shopping, and umbrellas to use. So nice! We found all of the staff to be so friendly, from the maintenance workers to cleaning staff as well as the restaurant and pool/bar workers. The hotel offers a complimentary yoga class several days of the week, and our instructor was so sweet and nice. And of course the desk staff (Vicky and Jib especially) and bell people were really, very nice and attentive, that they all really made our stay such a nice experience.
After a long trip in Thailand, we flew from Phuket to Bangkok the night before leaving Thailand. Our international flight home was set for 7 am, and we were so tired from a great vacation, that we were a bit down on energy. However, upon walking into the hotel, our spirits picked up immediately! This hotel is absolutely gorgeous! It is modern, beautiful, clean and so comfortable. After staying in several locations throughout the country for a long time, we were not looking forward to checking in to one more hotel. However, our attitude changed right away, as the check in process was a breeze and very fast, and the accommodations are so very nice. The hotel is very large, but is it also very peaceful and comforting. The breakfast buffet starts at 3 am for travelers who have early flights out, so we were able to have an absolutely wonderful breakfast buffet before catching an early flight. In addition, after a long vacation, we were able to use the hotel gym to stretch out and recoup from a physically demanding vacation, not to mention to reset the body before getting on a very long international flight. The gym and locker room are so very nice and spacious, with fantastic gym equipment and amenities. Oh yeah, the hotel is essentially right across the street from the airport, but you wouldn't know it as it is so quiet and comfortable. Likewise, it is so convenient - it was so nice knowing we were so close to the airport that it took stress away from worrying about packing up and getting to the airport on time. The hotel shuttle immediately brought us to the hotel from the airport the night before with zero wait time, and in the morning, the hotel shuttle immediately brought us to the airport with zero wait time, and the shuttle ride is only about 5 minutes total - so convenient! This was a wonderful hotel and experience.
Activity Review
