David

Norway's ultimate fjord road trip , Norway - Sep 10 - Sep 14, 2018

Traveler: David A. - Local specialist: Ingrid Thornes

It feels like my wife, Roxanne, and I have developed a personal relationship with Ingrid. Her "front end" or "pre-trip" communication with me was excellent and incredibly responsive (timely). We communicated back & forth so she could understand what we liked, which enabled Ingrid to tailor a trip to our desires.
Once the trip began, I was shocked how she was monitoring our trip daily and checking in on us to ensure we were fine and that the trip was going well. She even sent me her cell phone #, in the event, we needed anything and I did have to call her once for clarity on a hotel billing item. She was all over it. We texted each other and again.......she was all over it. I love this girl!
I believe KimKim does work in other countries and, if all of your agents are even 1/2 as effective as Ingrid, I will be using KimKim again. Our next scheduled trip in most likely Italy next year (2019) and I could use local help again.

Ingrid.........you are outstanding "young lady" and you deserve and have earned our felt heart accolades. We hope to return to Norway for a tour of the North someday!

Thank you KimKim but all praise goes to Ingrid!

Dave Amrhein

Ingrid Thornes profile photo
Ingrid Thornes, local specialist, responded to this review:

Oh wow, thank you so so much for the nice words, David! It was my honor customizing this trip for you and nothing makes me happier than hearing you had such a good time!

Perhaps we can meet next time you are in Norway? It would be lovely to meet you in person and share a coffee for instance.

TUUSEN TAKK! You and Roxanne are the best! Next time you come, I hope the sun will shine for you every day!
Ingrid