Just what I was looking for
Morocco | Dec 17 - Dec 22, 2022

H
Helen H.
Bend, OR | Reviewed on Jan 01, 2023

The planning process with kimkim was very easy. I went with them to organize 5 days in the northern part of Morocco because they offered more flexibility in arranging the itinerary. Every other company I looked at had a trip to the desert as part of the tour, and we didn't want to do that. I never spoke to Yassine, but had two conversations with Louis and he was great. The first conversation was early on fine-tuning the schedule, and the second was when our flights were delayed leaving the US. He told us not to worry and took care of sorting out the impact of our late arrival in Morocco. We ended up losing a day in Fes, but once we arrived everything went just as planned. Our driver Salim was very friendly, reliable, and competent. He told us a lot about Morocco as we drove from place to place. We felt like we were in good hands with him behind the wheel. We spent a day with Hassan as our tour guide in Fes. We started at a few sites outside the medina and then spent the rest of the time inside the medina. Along with seeing what was there, we combined it with a food tour. We sampled authentic food from stalls, all delicious. He did a great job showing us around.

Hotel Reviews
Riad Kalaa 2
Rabat

This was the least impressive of the riads we stayed in. It was fine, but not as beautiful inside as the others. The service was friendly.

Authenticity & Character
Location
I probably would not include Rabat again if I was to do this trip again.
Staff
Friendly
Cleanliness & Comfort
Riad & Spa Dar Bensouda
Fes

This riad was lovely. The courtyard spaces were beautiful and the roof terrace was very nice. Our room was lovely and made you feel like you were somewhere special. We had dinner at this riad one night and the food was good. Breakfast was the standard Moroccan fare and it was fine.

Authenticity & Character
Beautifully decorated.
Location
The medina is so confusing I don't know if we were in a good location or not, but I think it was.
Staff
Very helpful and friendly. Served mint tea and pastries on arrival.
Cleanliness & Comfort
Riad Cherifa
Chefchaouen

This was the second property we stayed at on our trip. It was nice, but since the riad we stayed at before in Fes was so gorgeous it was a slight letdown. Still there was nothing wrong with it and if it had been the first place we had stayed I wouldn't have had a comparison. The food and service were both good.

Authenticity & Character
Location
Well located to explore Chefchaouen
Staff
Cleanliness & Comfort
Activity Review
Exploring the Imperial City and Medieval Medina of Fez
Exploring the Imperial City and Medieval Medina of Fez
Fes

In my opinion, if you don't have a guide you will get hopelessly lost and not enjoy yourself. Our guide did a good job. When you are taken to see the ceramics being made, the tannery and the weavers outside the medina it is also a selling opportunity. We were not interested in buying pottery, leather goods our carpets and Hassan was happy to move us along. I don't know who takes a cut if you are to buy something and maybe most tourists really are interested.

Quality of Experience
Except for the selling stops, we learned and saw a lot.
Food
Guides, Drivers and Staff
Hassan was very personable and easy to communicate with.
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Jan 05, 2023
Thank you Helen for the review. I know that we didn't interact a lot but you were definitely in good hands with Louis. I'm glad he was able to help you and figure out a solution to your flights being delayed. Being flexible and available for our travelers to make sure that they are well taken care of is one of our priorities so I'm very happy to hear that you felt that way. Salim is a great driver with an amazing personality and I'm very happy that you felt very comfortable with him during... Read more

Thank you Helen for the review. I know that we didn't interact a lot but you were definitely in good hands with Louis. I'm glad he was able to help you and figure out a solution to your flights being delayed. Being flexible and available for our travelers to make sure that they are well taken care of is one of our priorities so I'm very happy to hear that you felt that way. Salim is a great driver with an amazing personality and I'm very happy that you felt very comfortable with him during your visit. Hassan is one of our main licensed tour guides and it is so much fun to be around him. He told us how much you enjoyed the food tour and that truly made me very happy to hear. Thank you again for choosing to travel with us to Morocco, and we are so pleased to hear that you enjoyed this experience. Please keep in touch and let us know if you ever want to revisit :)