Two trips with Kimkim
Switzerland | Sep 28 - Oct 9, 2026

DWANE & KAREN
DWANE & KAREN S.
Orrville, OH, USA | Reviewed on Oct 13, 2026

We have used kimkim for two trips to Europe - one in 2024 and one a few weeks ago. We love the details. Every evening, we would check what we were scheduled for the following day, and enjoy. The top of Europe in Grindewald was a favorite. We had no idea. And an ice palace under the mountain. Kimkim told us to leave our hotel at 8:15 and walk to the train station, then get off at the next stop, and follow the signs to Top of Europe, had tickets for 9:43 for the gondola and it was spot on. Waited maybe 5 minutes or so. Great great detail and directions.
Hotels were great. Asked for hotels with breakfast and a view if possible. They were great. Ate a full breakfast each morning and then a dinner out somewhere. Lucerne was a favorite. Dinner at la barca on the riverfront was so beautiful. We were able to walk and enjoy the shops, the chocolate :), and just the tranquility of the culture there. Kimkim accomodated our son meeting up with us as well for a few days. They just handle details for us so well.
Zermatt was a really neat swiss town in the middle of the mountains - and no cars, just little taxi carts all over town. We enjoyed the Matterhorn and the ice palace there was even better. We had a great trip. Thank you Kimkim!

Hotel Reviews
Hotel Spadari al Duomo
Milan
Authenticity & Character
Staff
Cleanliness & Comfort
Cascada Boutique Hotel
Lucerne
Authenticity & Character
Location
We were about 3 min from the train station and about 5-10 min walk to shops, etc. Great location
Staff
Cleanliness & Comfort
Eiger Mountain and Soul Resort
Grindelwald

This hotel had the best view off of our porch. We could watch people in the street below and the mountains were indescribable. Just breathtaking. The bathroom was really really small, but clean. The sink was a stone sink and ok, but it just needs renovated.

Authenticity & Character
Location
Location was great!
Staff
Cleanliness & Comfort
Chesa Valese
ZERMATT
Authenticity & Character
A real chalet but renovated on the inside. Very nice.
Location
We were able to walk to everything.
Staff
Cleanliness & Comfort
Hotel Steffani
St. Moritz

This hotel is spacious. Probably the best we stayed in. Large room and bathroom. Marble everywhere. Balconies. However, it was cold and rainy, so we didn't get to take in the best of this town.

Authenticity & Character
Location
We had to take a taxi from the train station because we couldn't get them to answer the phone for a shuttle.
Staff
Cleanliness & Comfort
Boutique Hotel Helmhaus
Zürich

Very nice and clean but very tiny. Great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Cheese Tuk-tuk tour
Cheese Tuk-tuk tour
Lucerne

We thought this was a tour of different cheese shops. It was an open tuk tuk with a cheese fondue in the middle. Was very fun, just not what we expected.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tomaz Martinek