How kimkim Trips Work in Morocco - Oct 25 - Nov 4, 2019

Traveler: Julie S. - Local specialist: Megan Lower

We are very pleased with Kimkim and Megan. We were most pleased with our driver Mohammed. We were told our driver would be Yassine who got rave reviews on line. We were met by Mohammed which was a surprise to us. When we checked into the hotel in Casablanca, we were told we would have to pay taxes, and breakfast was not included. Our itinerary said taxes and breakfast were included. We also missed the Jewish Museum as promised by the itinerary. We had to wait to be able to enter the Mosque when we probably would have enjoyed the Jewish Museum more. So we didn't get off to a great start on day 1. When we spoke with the guide and our driver Mohammed, the issues were resolved, but we shouldn't have had the problems in the first place. Where meals were provided, and we mentioned we needed vegetarian for at least 2 of us, they were not aware of our requests in advance (ie. Auberge Chez Pierre). These places should have been aware our dietary needs in advance. All the riads were great. We loved the Chez Pierre the best. The food was amazing! Mohammed turned out to be a fabulous driver and very attentive to our needs. I got very sick and he was truly concerned and helpful.

Megan Lower profile photo
Megan Lower, local specialist, responded to this review:

Hi Julie -
Thank you so much for leaving a trip review for your time spent in Morocco. I'm sorry you got off to a rocky start on day one, but I appreciate you rolling with it and were able to enjoy the rest of your stay (aside from getting sick). I will definitely pass along your appreciation to Mohammed. It was our pleasure to help you create a memorable trip!