Trip of a Lifetime!!
Australia | Feb 16 - Feb 25, 2024

SUSAN
SUSAN L.
Highlands, NC | Reviewed on Feb 27, 2024

Liz did an amazing job in planning our family trip to New Zealand and Australia! The only thing I wish is that we could have stayed for longer! Queenstown (New Zealand) was amazing...the most adorable small town with many great restaurants and shops. Milford Sound was simply stunning! The e-bike tour through the vineyards was so much fun! Sydney was wonderful as well. We climbed the Sydney Harbor Bridge at night with the beautiful skyline and Sydney Opera House in full view - awesome (Anna, our guide, was amazing)! Not only did we tour the Opera House, but we were able to squeeze in a play while we were there (RBG: Of Many, One). The tour of Sydney was great and we took the ferry over to Manly Beach, which was fun and nice to get out onto the harbor! Auckland was nice (Sky Tower visit was neat) and Rotorua provided great insight on indigenous people with the Matai Maori Village show. Glow Worm Kayak tour at night was great (Jess was an amazing guide) and we saw the Southern Cross and Orion constellations. Stunning!! I wish we had more time in Australia and we will definitely be using Liz again when we head back to Australia. I would also definitely go back to the southern island of New Zealand again as well!

Hotel Reviews
Copthorne Hotel & Resort Queenstown Lakefront
Queenstown

Great location close to town. Friendly front desk personnel.

Location
Easy walk to town
Cleanliness & Comfort
Regal Palms Resort
Rotorua

My least favorite accommodation of the trip. The resort was a couple of miles out of town and lacked amenities due to changes from COVID. The restaurant had been closed for a couple of years, and even basic services like housekeeping and access to water were limited. Not the best experience.

Location
Crowne Plaza Auckland
Auckland

I stayed at Crowne Plaza Auckland for one night. The location was pretty good, there was a lot of construction nearby. Overall, it was fine for a short stay.

Location
PARKROYAL Darling Harbour
Sydney

Our stay at PARKROYAL Darling Harbour was great. The location was fantastic, and we had a pleasant experience overall.

Location
Activity Reviews
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

Jess did an amazing job in taking us through tunnels and caves to see the glow worms...stunning! She also showed us the southern cross and orion constellations - very knowledgable!

Quality of Experience
Guides, Drivers and Staff
Transport
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua

Cool to see the geothermal mud pools, geysers and boiling pools at this location.

Quality of Experience
Guides, Drivers and Staff
Coud be more informative about the history. Guide was OK, but did not answer questions in a meaningful way.
Garden Onsen Outdoor Soak - 1 hour
Garden Onsen Outdoor Soak - 1 hour
Queenstown (NZ)

Our originally-scheduled time slot of 4:30 had to be changed due to a flight cancellation. Onsen was able to move our time slot to the following day at 9:30pm - which happens to be sunset this time of year. It was stunning. The glass of champagne and chocolates was perfect and 1 hour was a perfect way to end our busy day!!

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Super interesting to learn about the design, construction and operations of Sydney Opera House. We enjoyed it so much that we squeezed in a trip back to see a play while we were there (FYI - there are several venues in the Opera House in addition to the Concert Hall).

Quality of Experience
Guides, Drivers and Staff
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

While I've never seen any Lord of the Rings movies, this was a very interesting and beautiful tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua

Wonderful exposure to Maori culture with the dinner and show. Great job!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Milford Sound Glass Roof Van/CruiseVan
Full Day Milford Sound Glass Roof Van/CruiseVan
Queenstown (NZ)

The weather the day of our visit was PERFECTION, which I hear is not normal for Milford Sound since it rains there 180+ days a year. We had perfect blue skies and the scenery was gorgeous! The boat tour was awesome! Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Sydney Bridge Climb at Night
Sydney Bridge Climb at Night
Sydney

One of the highlights of our trip! Anna did an amazing job in leading us to the summit of the bridge - perfectly clear night so we could see the Opera House, Sydney Skyline and wonderful views of boats in the harbor! Definitely recommend!!

Quality of Experience
Guides, Drivers and Staff
Anna was great!
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)

Great overlook for Queenstown! Would highly recommend!

Quality of Experience
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

Great overview of Sydney! Seeing Bondi Beach and the Sydney Opera House and Harbor Bridge was very cool, among other sights!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 28, 2024

Hello Susan!!
Thanks for the wonderful review and I am super glad you enjoyed Australia and NZ as much as we do !
How lucky you got to see the constellations on the Kayak Tour, and yes, Jess is my favorite guide also!!
(for the Kayak) I have many favorites :)

I'd love to organize another trip for you anytime ! it was a pleasure to work with you

Liz