Outstanding service and support from KimKim
Portugal
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Oct 9 - Oct 21, 2023
As an overall comment I have to say that working with KimKim and its agents, Carmen and her colleagues, was outstanding. Not only were they able to suggest and arrange a fabulous trip in foreign lands for us, but they were extremely flexible and helpful during our planning process, which required many changes due to family circumstances, time constraints and specific criteria that we specified.
In addition, with the App that they supplied, along with a detailed daily trip plan they provided a very useful chat program that allowed us to request assistance and to change plans on the fly when encountering the inevitable issues that arise during any trip. We were able to get quick and successful resolution to several matters thanks to their friendly and effective attention.
We were so impressed that we recommended KimKim to several fellow tourists that we met along our way. We have no hesitation in recommending KimKim and will be sure to use them again if we make another tour. Thank you for everything, KimKim team!
Sincerely,
Paul and Lesley Sagar,
San Diego, California
Hotel Reviews
Excellent location. However, this hotel did not come up to the same standard as the others. Perhaps it was due to being in a big city, but while the room was large the furniture was very sparse, and there was no cupboard space. The lobby staff were very friendly and helpful, but the ambiance left something to be desired.
Excellent choice in a perfect location.
Excellent choice in a perfect location, again
Excellent choice in a perfect location, yet again.
Excellent choice in a perfect location between uptown and older downtown
