Southern Ireland
Ireland | Sep 13 - Sep 23, 2019

Mala N.
San Jose, CA | Oct 01, 2019

Thanks Dean and Petrina! We had an amazing time in Ireland, and loved every moment of it! We would love to come back and see more of your beautiful country. All the work you put in for us, both in terms of making our bookings and planning our itinerary, is much appreciated. Almost everything worked like clockwork. We were also lucky to have great weather during our time there, and on the one day it wasn't great due to the rain, quite magically Dean showed up, and helped us plan our day!

In terms of guides and related feedback - here are a couple of things -

1. Hilltop Treks - Celts and Castles Tour. We had specifically requested a tour of Newgrange. Turns out this tour regularly does not enter Newgrange. That would have been a huge disappointment for us. As it turns out our tour started early since all the tourists got there in time, and the guide was able to eke out the time for us to see the inside of Newgrange which was amazing. I don't think the trip would have been worthwhile for us if we had not entered Newgrange. All's well that ends well - but I wanted to mention this, for future reference for you. In case there are others who specifically request a tour of Newgrange, it might be better to find a tour company that routinely goes inside the monument.
2. Lally Tours - Cliffs of Moher tour - In the interest of full disclosure, it would have been nice to know before that the money we paid earlier for the tour does not cover the cost of visiting the caves. Interestingly, they don't even mention it on their website. Also, we would have preferred a tour that covered Dunguaire castle vs the caves.

Overall, for us, I think it would have been better to have been given the option of a couple of tour companies before the bookings were made, so we could have checked out their itineraries and seen which ones worked the best with our interests.

Places that were most memorable - honestly, we enjoyed everything.
In Dublin - our favorites were the tour of Trinity college (the guide was really good), and the Book of Kells, and the Musical Pub Crawl.
Waterford - loved the tour of Waterford Factory
Cobh - loved the town and the beautiful St Colman's Cathedral
Ring of Kerry - loved the Derrynane Loop Walk. Your directions were perfect!
Dingle and Slea Head - were our absolute favorites! Absolutely stunningly gorgeous! Our favorite stop there was the Dunmore Head hike (which was not mentioned in your information - you may want to add it to your repertoire!).

Challenges - we had only one. We were unable to find the Old Head of Kinsale hike. I think we made some error in getting there and hence it took us for ever, and when we got there we were turned around. We parked at the Speckled Door, but were unable to find the start of the hike. It looked to us like you had to walk on a narrow road shared by cars which seemed risky. We asked the gentleman at the bar at the Specked Door, but he was too busy to help us. That's what delayed us in getting to Kenmare that night, and led to the problem at the B and B.
Everything else was really perfect.

I mention the above not as criticisms, but in the spirit of constructive feedback!

Local specialist: Dean Garrison
Dean Garrison
Local specialist in Tralee | Oct 01, 2019

Hi Mala

Thank you so much for your kind words, your feedback is greatly appreciated. I am glad to hear you really enjoyed your trip with us.

We will definitely take your feedback on board as it will help us with maintaining a high level of service so we definitely appreciate it.

We hope to welcome you to Ireland in the near future.

Kind Regards