Jordan - Apr 18 - Apr 27, 2019

Traveler: Brianna O. - Local specialist: Tamara Salameen

Overall, the trip was great despite a few major hiccups in communication among the agency and the driver. There was a bit of a discrepancy in terms of what we would consider 5-star hotels and what Jordan considers 5-star, as we got got a few noisy, hot rooms without some of the amenities. We were told there would be no problems going to Israel for the day during our time, but it was actually a very big problem and we spend most of the day stressed and in immigration because of mistakes in paper work that Why Jordan didn’t seem to be familiar with. I would also recommend skipping the dinner inclusion option, as they were all buffets of cold/mediocre food even in the 5-stars. The country, guides and driver, and the overall itinerary was great! I would do it again. Just don’t expect ALL you pay for and expect to contact the agency with concerns on your trip.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Brianna,
Thank you very much for traveling with us and your detailed feedback is highly appreciated.
We apologize for any inconvenience. That's certainly not the kind of experience we want our guests to have. We strive for excellency and your holiday should be as you expected.
And we take your comments very seriously and have discussed with the team aiming to improve our future services and to choose best drivers and services.

Nevertheless, thanks again for experiencing Jordan with us. We will be more than happy to host you again in the future.

Happy travels! Tamara