Truly a reliable travel agency and an amazing experience - Oct 15 - Oct 19, 2019
I am very impressed with the service. I submitted my request less than a week before I decided to make a trip to Cuba. Karin responded quickly to my request and curated an itinerary for me. I’m grateful for the swift respond and the customised planned itinerary with accommodation included.
When I arrived Cuba, it took me a while to find my tour guide (Fernando). My feedback is that the signages could be bigger. But other than that, it was alright.
Throughout the trip, I had 2 tour guides with me - Fernando and Laura. Both had given me an amazing overview of Havana and a delightful time. On days that were meant to be spent at my own leisure, they provided me great recommendations and always cheerful. They did make some tweaks here and there. For eg my itinerary stated half day at Vinales but they explained that I wouldn’t see much of it with a day trip as most times would have been spent on the road due to the long distance ride. Hence instead suggested to bring me to Las Terrasaz and Finca Vingia, which is totally enjoyable. My itinerary did not include Buona Vista social club, maridaje (cigar ceremony) and cannon shooting ceremony but they went out of their way to arrange it for me.
Honestly I came to Cuba with lil expectations but I left my heart (heavily) as I totally enjoyed myself thoroughly. My only gripe is that I didn’t stay longer than 4 nights. I will definitely be back again (for the beaches which I think it’s amazing) and without a doubt would engage Espiritu travel services.