One person can make a difference.
Oct 1 - Oct 7, 2021
Margarita Gordienko was without a doubt the best thing that happened to us on our trip to Russia from the 1st to the 8th of October, 2021. There was never a time when she was not available to us, however whimsical our demands were. She went beyond the call of duty to please each and every one of us, which was eight spoilt ladies. Right from a request to giving us a bigger van to filling out eight covid test forms which was not in her line of work, she aimed to please.
She never ever pressurized us to take extra services from her or insist on getting all the money beforehand. We had even more peace of mind knowing that she was available for our help with just one text message whatever the time of day.
The icing on the cake was when she came to our hotel not only to say goodbye but took the long ride with us to the airport and even helped with our bags. Whatever the shortcomings of other guides during the seven days, we have no cause for complaint because she made up for all of them.
Margarita is an asset to Kim Kim and we hope they will never ever lose her.
We insisted we leave a review for her in spite of there being no prompt from her side to do so.
Dimitry was an excellent guide, very patient and calm who had a lot of knowledge .