Perfectly Tailored Trip
Norway
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Jul 9 - Jul 20, 2025
Our initial KimKim contact, Kadri, was extremely knowledgeable and amazingly responsive to our general Scandinavia trip interests. With just a bit of feedback, Kadri quickly proposed our ideal trip at a fair price.
Our KimKim itinerary, easily accessible online, was comprehensive - photos, descriptions, pre-booked tickets and reference numbers. A true one-stop shop. We were extremely pleased to encounter no disconnects as we dealt with multiple trains, ferries, and hotels while on our trip.
KimKim offers ongoing support during trips. We encountered one unexpected issue (a potential industrial action in Finland disrupting air travel) that appeared to require us force us to change our itinerary. Our only small complaint with KimKim is that they were not particularly was proactive by text or WhatsApp in sharing details on how they were handling this issue over the course of a few days. However, they were extremely responsive and courteous when contacted by phone - they knew instantly who we were and why we were calling.
Hopefully KimKim can improve in this one area of written in-trip communications. Otherwise, they are a dream to work with. We definitely plan to use KimKim on our next trip.
Hotel Review
Gorgeous hotel with breathtaking views. Fully lives up to its reputation.
Activity Review
Authentic sauna experience. Highly recommended.
Hi Daniel!
Thank you so much for your thoughtful feedback! It was a pleasure helping you plan your Scandinavia adventure, and I'm so glad the itinerary worked out so well for you.
I really appreciate your kind words and also your honest input regarding in-trip communication — that’s valuable for us to continue improving. I'm happy we could support you through the unexpected flight issue, and we’ll definitely take your suggestion to heart for even better service next time.
Best wishes,
Kadri