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active 7 hours ago

Kadri Talvik

Hi! For me, travelling allows you to immerse yourself in different cultures and experiences and opens your eyes to things you would never have thought of without travel. I believe everyone should have the chance to explore our beautiful world and seek beauty in new connections. I hope to help you in your travel journey!

How did you get involved in travel?

"My passion for travel started from my curiosity about history. I love learning about the history of different countries and cultures and seeing the influence of people in different corners of the world. It is truly an eye-opening experience. "

Please share a unique travel experience you will never forget.

"I will never forget my experience in Kiev, Ukraine where I got to experience a unique culture and history. Post-Soviet Ukraine surprised me with magnificent architecture and glorious monuments (especially the Motherland Monument). A totally different experience was visiting the site of the Chernobyl nuclear disaster which shook the whole world. Seeing the abandoned villages and imagining the lives of people who once lived there makes you think about how we as people have so much influence on our planet. "

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Recent trip reviews for Kadri

Family Adventure to Norway
Norway | Jul 27 - Aug 3, 2026

Beth
Beth B.
Miami, FL | Reviewed on Aug 19, 2026
Our trip to Norway was absolutely magical! Kadri from kimkim was wonderful to work with—knowledgeable, responsive, and attentive to our needs. We were a group of 14, ranging from a 1-year-old to our parents in their 80s, and she did an amazing job finding the perfect accommodations and arranging transportation for our large family. Our stay in Svinøya was a highlight, giving us the chance to soak in the breathtaking beauty of Lofoten while enjoying quality family time together. Everything... Read more

Our trip to Norway was absolutely magical! Kadri from kimkim was wonderful to work with—knowledgeable, responsive, and attentive to our needs. We were a group of 14, ranging from a 1-year-old to our parents in their 80s, and she did an amazing job finding the perfect accommodations and arranging transportation for our large family.

Our stay in Svinøya was a highlight, giving us the chance to soak in the breathtaking beauty of Lofoten while enjoying quality family time together. Everything was well organized, with tickets and travel details easily accessible through the app.

Kadri made planning such a special family trip feel seamless. We’re so grateful for her help and would highly recommend her and the kimkim team for anyone planning a well-organized, unforgettable trip.

Hotel Review
Svinøya Rorbuer
Svolvær

The hotel was simply amazing! The cabins were beautiful inside and the views outside were breathtaking. The location of the hotel made it easy to walk into Svolvær. We had a beautiful dinner for our large group at the restaurant Borsen and it was spectacular. I highly recommend this hotel if you are planning a trip to lofoten

Authenticity & Character
The restaurant was amazing! There was old charm and history in every corner. Our cabins were beautiful and comfortable. The staff was pleasant and very helpful.
Location
Walkable into the town and beautiful views of the harbor and landscape.
Staff
Cleanliness & Comfort
Our cabins were very comfortable and very clean.
Activity Reviews
A private driver for the day
Norway

We had a wonderful time exploring two different locations in lofoten. We went first a beach walk in Haukland and a visit to the town of Henningsvær. We are so happy we had the driver because we could enjoy the scenery and also not have to worry about finding parking. I’m glad we only had two stops. You don’t want to feel rushed.

Quality of Experience
Van was clean and comfortable.
Guides, Drivers and Staff
Golfing at Lofoten Links with Round-Trip Transfers from Svolvær
Svolvær

The golfing was a highlight for the guys in our group. They were lucky and had beautiful weather, but overall it was a once in a lifetime experience. The transportation to the course and back was very smooth.

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Aug 20, 2026
Hi, Beth! Thank you so much for your wonderful and thoughtful review! It was truly a pleasure helping your family plan such a special trip to Norway. With a group of 14 spanning four generations, I know there were a lot of details to coordinate, and I am delighted to hear that everything felt seamless and that you were able to focus on enjoying your time together. We’re especially happy that Svinøya Rorbuer was a highlight and that you had such a memorable time exploring Lofoten. Haukland,... Read more

Hi, Beth!

Thank you so much for your wonderful and thoughtful review! It was truly a pleasure helping your family plan such a special trip to Norway. With a group of 14 spanning four generations, I know there were a lot of details to coordinate, and I am delighted to hear that everything felt seamless and that you were able to focus on enjoying your time together.

We’re especially happy that Svinøya Rorbuer was a highlight and that you had such a memorable time exploring Lofoten. Haukland, Henningsvær, and Lofoten Links are all fantastic experiences, and it sounds like the private driver and smooth transfers helped everyone make the most of the beautiful scenery without feeling rushed.

Thank you again for trusting Kimkim with such an important family adventure and for recommending us. We’d be absolutely delighted to help your family plan another unforgettable journey in the future!

Kind regards,
Kadri

Memories of a Lifetime
Denmark | Jul 21 - Jul 31, 2026

Samir
Samir N.
Flagami, FL | Reviewed on Aug 05, 2026
Absolutely amazing experience, truly. One of those trips where we wish we had an extra day in each city! Flam was our favorite, and I'm really happy Kadri recommended staying there. Most people just do a day trip I realize, and they are missing out. The flaoting sauna was the biggest hit. We all loved the zipline but loved the bike ride back even more. Voss was a fantastic experience. The team at Outdoor Norway was amazing. Mohan was a great guide. We saw one of the employees... Read more

Absolutely amazing experience, truly. One of those trips where we wish we had an extra day in each city!

Flam was our favorite, and I'm really happy Kadri recommended staying there. Most people just do a day trip I realize, and they are missing out. The flaoting sauna was the biggest hit. We all loved the zipline but loved the bike ride back even more.

Voss was a fantastic experience. The team at Outdoor Norway was amazing. Mohan was a great guide. We saw one of the employees later at a park and he even helped teach the kids some parkour moves! I wish I remembered his name, all I know is that he is from Spain.

Bergen is a beatiful city. Maria was a great guide, made it fun even in the rain!

Kadri's team was exceptional. Quick responses. Easy set up. Everything was at our fingertips and instruction were crystal clear. I didn't have to worry about a thing!

Thank you all for a lifetime of memories!

Samir Naran

Hotel Reviews
Grand Hotel Oslo
Oslo

Historical elegance, great service and food and location. Concierge was great at understanding what we were looking for and guiding us to more authentic dining experiences!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

Just the charm. Lobby was a great place to relax and have a drink. Staff was really friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
They accomodated 3 of us in a room (adult and 2 teenagers) and even though it was tight they somehow made it work!
Scandic Voss
Voss

Great location. Didn't have the same charm as the other hotels.

Authenticity & Character
Location
Staff
One front desk agent was a bit cold in her interactions
Cleanliness & Comfort
Grand Hotel Terminus
Bergen

Service, charm, food, drink, all amazing. Boys thought we walked into Hogwarts. Not much more I can say about that!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Essential Oslo Walking Tour
Essential Oslo Walking Tour
Oslo

Just a beautiful city and to learn the histoty was amazing. I wish I remembered our guides name. She was exceptional.

Quality of Experience
Guides, Drivers and Staff
Transport
Oslofjord Island Hopping Nature Walk
Oslofjord Island Hopping Nature Walk
Oslo

Beautiful spots to visit. Guide also was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Flåm Railway, Zipline & Cycling Adventure
Flåm Railway, Zipline & Cycling Adventure
Denmark

Everything. The transport there, the excitement of the ziplining, and then the serenity of the bike ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Whitewater Rafting in Raundal River
Whitewater Rafting in Raundal River
Voss

Fun and exhilerating! The guides know what they're doing.

Quality of Experience
Guides, Drivers and Staff
Transport
Past & Present City Walk
Past & Present City Walk
Bergen

Sucha beautiful city. Maria was an amazing tour guide. Weather was rough but she made it fun!

Quality of Experience
Guides, Drivers and Staff
Transport
 Øygarden Islets Kayaking Excursion
Øygarden Islets Kayaking Excursion
Bergen

Guide was amazing. Experience was a good work out while enjoying the amazing scenery! Oh, the apple cider, amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
The Viking Planet (Museum tickets and VR experience included)
The Viking Planet (Museum tickets and VR experience included)
Oslo

A museum that kids will actually love and want to go back to!

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord Safari by RIB
Fjord Safari by RIB
Flåm

The guide made this enjoyable. Learned so much

Quality of Experience
Guides, Drivers and Staff
Transport
Gondola Ride in Voss
Gondola Ride in Voss
Voss

Unfortunately missed this as the it closed at 4 PM

Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen

Just fantastic food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Floating Sauna Experience - Flam
Private Floating Sauna Experience - Flam
Flåm

Can't skip. Even with kids. This was their favorite activity of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Aug 06, 2026
Hi, Samir! Thank you so much for your wonderful review. It was such a pleasure to read about your family's experience!
I'm especially happy to hear that Flåm was your favorite. It's one of the reasons I love including an overnight stay there—it gives you the chance to experience the area beyond the crowds, and it sounds like it was well worth it. I'm thrilled that the floating sauna, zipline, and bike ride were such highlights!
It was also lovely to hear how much you enjoyed your time in... Read more

Hi, Samir!

Thank you so much for your wonderful review. It was such a pleasure to read about your family's experience!
I'm especially happy to hear that Flåm was your favorite. It's one of the reasons I love including an overnight stay there—it gives you the chance to experience the area beyond the crowds, and it sounds like it was well worth it. I'm thrilled that the floating sauna, zipline, and bike ride were such highlights!

It was also lovely to hear how much you enjoyed your time in Voss. Mohan and the Outdoor Norway team are fantastic, and the story about one of their team members teaching your kids parkour afterward is such a wonderful example of the genuine warmth they bring to every experience.
I'm so glad Maria made your time in Bergen enjoyable, even with the rain. She has a wonderful way of bringing the city to life.

Thank you as well for your kind words about my team and thank you again for trusting us with your Norway adventure. It was a pleasure putting this journey together for your family, and I hope we'll have the opportunity to welcome you back for another adventure in the future!

Warm regards,
Kadri

At the end of the day, anyone can book a hote...
Denmark | Jul 4 - Jul 10, 2026

J
Jason T.
Greenville, DE, USA | Reviewed on Jul 12, 2026
At the end of the day, anyone can book a hotel or a train ride pretty easily, what really matters though is when something goes wrong. Or flight was cancelled from the US, I contacted KimKim agents and they worked to rebook things for me while I slept. I woke up the next morning with changes to my trip which made the whole thing easier. We enjoyed the recommendations and reservations they made for tours. They have very specific directions for using public transport. Quite frankly, I'd... Read more

At the end of the day, anyone can book a hotel or a train ride pretty easily, what really matters though is when something goes wrong. Or flight was cancelled from the US, I contacted KimKim agents and they worked to rebook things for me while I slept. I woke up the next morning with changes to my trip which made the whole thing easier. We enjoyed the recommendations and reservations they made for tours. They have very specific directions for using public transport. Quite frankly, I'd happily use then again.

Hotel Reviews
Villa Copenhagen
Copenhagen

Beautiful hotel with wonderful services. It was right next to the Tivoli and train station

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skagen Harbour Hotel
Skagen

We wound up staying in one of their cottages versus the hotel itself. The cottage was good. It was 3 bedrooms, 1.5 bathrooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hygge Tour Copenhagen
Hygge Tour Copenhagen
Copenhagen

I like Michelle. The tour was informational and pretty easy walking with lots of stops.

Quality of Experience
Guides, Drivers and Staff
Private 2-Hour Tour — Copenhagen, Your Way
Copenhagen

I've never ridden an e bike. It was pretty easy if you know how to ride a bike in general. It was like someone giving you a gentle push. The tour guide, Sergio, was great and easy to keep up with

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jul 13, 2026
Hi, Jason! Thank you so much for your thoughtful review! We're delighted to hear that our team could step in and help when your flight was canceled. Travel disruptions are never fun, so we're glad we were able to rework your itinerary overnight and make things as seamless as possible. It's also wonderful to know that you enjoyed the tour recommendations, reservations, and detailed public transportation guidance. We aim to make every part of the journey feel well-supported, especially when... Read more

Hi, Jason!

Thank you so much for your thoughtful review! We're delighted to hear that our team could step in and help when your flight was canceled. Travel disruptions are never fun, so we're glad we were able to rework your itinerary overnight and make things as seamless as possible.

It's also wonderful to know that you enjoyed the tour recommendations, reservations, and detailed public transportation guidance. We aim to make every part of the journey feel well-supported, especially when plans don't go as expected.

Thank you for trusting us with your trip. We truly appreciate your kind words and would be thrilled to help you plan another adventure in the future!

All the best,
Kadri

Driving from Ålesund to Bergen
Norway | Jul 1 - Jul 5, 2026

T
Timothy C.
Los Angeles, CA | Reviewed on Jul 06, 2026
Driving from Ålesund to Bergen
Hotel Alexander was a standout among the hotels…very nice. Loved driving in Norway! Driving up to Jostedalsbreen National Park, seeing Briksdal & Kjendalsbreen glaciers, riding the Flåm train: very special & scenic ❤️. Our electric car (Volkswagen ID4) knew when the speed limit changed and adjusted cruise control up & down to match. Driving the longest car tunnel in the world between Flåm to Bergen…very fun, & with the 3 visual breaks 👍
Read more

Driving from Ålesund to Bergen
Hotel Alexander was a standout among the hotels…very nice. Loved driving in Norway! Driving up to Jostedalsbreen National Park, seeing Briksdal & Kjendalsbreen glaciers, riding the Flåm train: very special & scenic ❤️. Our electric car (Volkswagen ID4) knew when the speed limit changed and adjusted cruise control up & down to match. Driving the longest car tunnel in the world between Flåm to Bergen…very fun, & with the 3 visual breaks 👍

Activity Review
Flåm Railway Round-Trip Experience
Flåm Railway Round-Trip Experience
Norway

Beautiful

Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jul 06, 2026

Hi, Timothy! :)

Thank you for your wonderful review! We're delighted you enjoyed your stay at Hotel Alexandra and had such an unforgettable journey through Norway. It sounds like you experienced some of the country's most spectacular scenery - we hope to welcome you back for another adventure soon!

All the best,
Kadri

Driving from Ålesund to Bergen and taking in the sights.
Norway | Jul 1 - Jul 5, 2026

S
Susan C.
Los Angeles, CA | Reviewed on Jul 06, 2026
We had just finished a cycling trip and we were taking a few more days to see the western part of Norway. We spent time in Alesund, Loen, Flam and Bergen and rented the car on our own. We really enjoyed the time on our own to explore Loen and the Jostedalbreen National Park. I highly recommend the Loen Skylift, it is a bit pricey, but the views are outstanding. We also visited the glacier museum on the drive to Flam. Renting an electric vehicle was easy and we easily found charging... Read more

We had just finished a cycling trip and we were taking a few more days to see the western part of Norway. We spent time in Alesund, Loen, Flam and Bergen and rented the car on our own. We really enjoyed the time on our own to explore Loen and the Jostedalbreen National Park. I highly recommend the Loen Skylift, it is a bit pricey, but the views are outstanding. We also visited the glacier museum on the drive to Flam. Renting an electric vehicle was easy and we easily found charging stations, be prepared for long tunnels if you are driving to Bergen.
We were lucky to arrive at places in between tour buses and cruise ships. Most of the towns had very large cruise ships docked in the fjords nearby and that created a crowded downtowns while people were off the ship or bus tours. Norway has a short tourist season and lovely cool weather, so plan ahead. I was very happy with the service provided by Kimkim and the app made finding tickets and confirmations very easy.

Activity Reviews
Flåm Railway Round-Trip Experience
Flåm Railway Round-Trip Experience
Norway
Viking Day in Gudvangen
Viking Day in Gudvangen
Gudvangen
Past & Present City Walk
Past & Present City Walk
Bergen
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jul 06, 2026

Hi, Susan!

Thank you for sharing your experience! It sounds like you and Timothy had a fantastic journey exploring Western Norway at your own pace. We're so glad you enjoyed the flexibility of your trip, found travelling with an electric vehicle easy, and that the KimKim app helped keep everything organised. We hope to help you plan another adventure in the future!

Kind regards,
Kadri

This was my third trip with KimKim. And, as ...
Denmark | Jun 4 - Jun 10, 2026

J
John H.
Adirondack, NY | Reviewed on Jun 28, 2026
This was my third trip with KimKim. And, as usual, everything went perfectly. Denmark is a wonderful country and they have organized and run their country much better than we in the US have. I am 82 and at this age I enjoy simply watching people and absorbing their lifestyles, just seeing how their society functions. I will definitely will use KimKim again as a travel arranger. Read more

This was my third trip with KimKim. And, as usual, everything went perfectly. Denmark is a wonderful country and they have organized and run their country much better than we in the US have. I am 82 and at this age I enjoy simply watching people and absorbing their lifestyles, just seeing how their society functions.

I will definitely will use KimKim again as a travel arranger.

Hotel Review
Hotel Grand Odense
Odense

Wonderful staff, great restaurant

Authenticity & Character
Location
Cleanliness & Comfort
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jun 30, 2026

Hi, John!

Thank you so much for your kind words and for choosing KimKim for a third trip! We're delighted to hear you enjoyed discovering Denmark and experiencing its unique way of life. It was a pleasure helping you plan your journey, and we truly appreciate your continued trust. We look forward to helping you plan your next adventure!

Kind regards,
Kadri

We had a fantastic time with all the local gu...
Norway | Jun 16 - Jun 20, 2026

A
Alex R.
Canada | Reviewed on Jun 27, 2026
We had a fantastic time with all the local guides in and around Bergen. Each was incredibly knowledgeable and very kind. The tours were incredibly well organized, and everything flowed like clockwork. Read more

We had a fantastic time with all the local guides in and around Bergen. Each was incredibly knowledgeable and very kind. The tours were incredibly well organized, and everything flowed like clockwork.

Hotel Review
Hotel Park Bergen
Bergen

A beautiful hotel with lots of old-world charm. The rooms were always clean and we loved the afternoon tea and brownies.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fjord Cruise & Seafood Dining Experience
Fjord Cruise & Seafood Dining Experience
Bergen
Quality of Experience
Food
The service was very slow, which detracted from the overall experience.
Guides, Drivers and Staff
Transport
The home of Edvard Grieg with Summer Concert
The home of Edvard Grieg with Summer Concert
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Private Nærøyfjord Cruise & Flåm Railway Day Trip
Private Nærøyfjord Cruise & Flåm Railway Day Trip
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Private Food & Culture Walk
Private Food & Culture Walk
Bergen
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jun 30, 2026

Hi, Alex!

Thank you for your wonderful review! We're so happy to hear you had a fantastic time in and around Bergen. We'll be sure to share your kind words with our local guides—they'll be delighted to know their knowledge and hospitality made such a positive impression. We hope to welcome you again on another adventure!

Warm regards!
Kadri

Travels in Sweden
Sweden | May 2 - May 14, 2026

Christine
Christine K.
Portland, OR | Reviewed on May 17, 2026
From the very beginning of our inquiry about travel in Sweden Kadri and Camila were very responsive and helpful. They provided the initial outline, responded to questions and made adjustments easily. The hotels they selected were just perfect: interesting, well located, and comfortable. Our train travel was very convenient. They provided good directions to get us from one location to another. I also want to compliment kimkim's "emergency" service. We had a late night question during the... Read more

From the very beginning of our inquiry about travel in Sweden Kadri and Camila were very responsive and helpful. They provided the initial outline, responded to questions and made adjustments easily. The hotels they selected were just perfect: interesting, well located, and comfortable. Our train travel was very convenient. They provided good directions to get us from one location to another. I also want to compliment kimkim's "emergency" service. We had a late night question during the trip that affected the next morning's travel. Using the contact information kimkim provided prior to our trip, we connected and received an answer immediately. No worries! Most important for travelers is to have help readily available. Kadri and Camila (and the one-time emergency service) provided that peace of mind. This was our second trip with kimkim, and we will plan for a third soon! Thank you, Kadri and Camila!

Hotel Reviews
Lady Hamilton Hotel
Stockholm

Very friendly and helpful staff. Interesting hotel with lots of "antiques" to look at. Great location.

Authenticity & Character
Location
Cleanliness & Comfort
Home hotel Uppsala
Uppsala

Great location. Enjoyed the buffet breakfast and buffet dinner. Staff are very helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PM & Vänner Hotel
Växjö

Great location. Helpful and friendly staff. Enjoyed the Bistro and breakfast. Loved the rooftop pool!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Calmar Stadshotell
Kalmar

Great location. Comfortable room. Enjoyed the breakfast and dinners. Delightful spa!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarion Hotel Copenhagen Airport
Kastrup

Friendly and helpful staff. Perfect hotel for a flight the next day. Easy to take the Metro into Copenhagen for dinner. Great pool!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Södermalm Tour
Södermalm Tour
Stockholm

Sodermalm is not the most scenic place, compared to the Gamla Stan, but our tour guide added focus on the history of the area and the changing culture, as well as pointing out dining locations. A really good counterpoint to the usual glitzy tourist tour.

Quality of Experience
Guides, Drivers and Staff
Stockholm Archipelago Tour with lunch
Stockholm Archipelago Tour with lunch
Stockholm

Glad we had the chance to see this extension of Stockholm. Very scenic. The lunch provided was very good, but unfortunately when one is in the dining room, we could not hear the narration of the boat's guide as he pointed out special locations and described some history. As nice as it was to have the lunch, I think that it would be a better experience to wander the boat or sit in one of the several passenger areas, use the snack bar if necessary, and soak in the sights AND the guide's narration.

Quality of Experience
Guides, Drivers and Staff
Transport
Kalmar Castle Tour
Kalmar Castle Tour
Kalmar

We had a GREAT GUIDE! He was full of stories about the history of the castle, as well as the general history of Sweden at the time of this castle's active life. Interesting place to visit, not quite like the typical palace tour where rooms are loaded with fancy furniture etc, but instead magnificent rooms that have stories to tell.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on May 17, 2026

Hi, Christine!

Thank you so much for your kind words! It was truly a pleasure helping you plan your Sweden journey. I’m so happy to hear that everything worked out so well for you. Camila and I always want our travellers to feel supported every step of the way, so it means a lot to know that the emergency assistance gave you peace of mind during the trip. We’d love to help you plan your third KimKim adventure whenever you’re ready. Thank you again for travelling with us!

All the best,
Kadri

Norway Spring 2026
Norway | Mar 14 - Mar 22, 2026

A
Anette U.
Flagami, FL | Reviewed on Mar 29, 2026
Unfortunately, I was very disappointed with the trip planning and overall service for our Norway trip. The only reason I am giving stars is because Norway is an incredible country and, thankfully, it runs so well on its own. Also, the hotel in Alta , Onga was extraordinary, and we were lucky enough to see the Aurora, which was truly unforgettable. That said, the planning felt overly commercial and generic. From hotel reservations to transfers to restaurant recommendations, everything seemed... Read more

Unfortunately, I was very disappointed with the trip planning and overall service for our Norway trip. The only reason I am giving stars is because Norway is an incredible country and, thankfully, it runs so well on its own. Also, the hotel in Alta , Onga was extraordinary, and we were lucky enough to see the Aurora, which was truly unforgettable.

That said, the planning felt overly commercial and generic. From hotel reservations to transfers to restaurant recommendations, everything seemed focused on standard tourist logistics rather than creating a meaningful or authentic cultural experience. We had no real opportunities to connect with Norwegian culture, traditions, or local experiences, which is what I expected from a company like Kimkim.

There were also several major issues that should never happen with a professional travel agent:
1. The castle visit in Denmark – we were not informed of the ticket time, and we missed the visit completely.
2. Bergen airport transfer – we were forced to arrive extremely early, which caused us to miss the only great part of the Bergen hotel: the breakfast.
3. Transfers advertised as private – we were clearly told in writing (and charged accordingly) that all transfers would be private, yet in Alta the transfer was shared. Because of this, we had to miss a museum visit.

Overall, there was very little attention to detail and almost no care in making sure the trip flowed smoothly. For the high price I paid, the service and planning did not match expectations at all.

I strongly recommend that future Kimkim travelers consider working with a different Norway specialist.

Hotel Review
ONGA Boutique Lodge
Alta

Onga in Alta was absolutely wonderful. In such a cold and extreme environment, the hotel felt incredibly warm, cozy, and welcoming. The property is beautiful, peaceful, and thoughtfully designed, making it the perfect place to stay in Northern Norway. What truly stood out was the staff — they genuinely go out of their way to accommodate guests and make everyone feel comfortable and cared for. Their hospitality made a huge difference in our experience. A perfect stay and highly recommended!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Apr 07, 2026
Hi. Anette! Thank you again for your thoughtful feedback - I truly appreciate you taking the time to share both the positives and the areas where we fell short. I also want to say that during our planning process together, I felt that you were happy with how things were coming together, which is why I’m especially sorry to hear that the overall experience did not meet your expectations and felt too generic. At the same time, I’m really glad to hear how much you enjoyed your stay at ONGA... Read more

Hi. Anette!

Thank you again for your thoughtful feedback - I truly appreciate you taking the time to share both the positives and the areas where we fell short.

I also want to say that during our planning process together, I felt that you were happy with how things were coming together, which is why I’m especially sorry to hear that the overall experience did not meet your expectations and felt too generic.

At the same time, I’m really glad to hear how much you enjoyed your stay at ONGA Boutique Hotel in Alta. Your kind words about the warm atmosphere, beautiful surroundings, and especially the staff’s genuine care and hospitality are wonderful to hear. It’s exactly the type of experience we aim to include in our itineraries, and I’m very happy that this part of your trip stood out so positively.

We are sorry that we did not double check with you that you had clearly understood all the information provided in the confirmation documents. I understand that the marking of the ticket timeslot in the confirmation documents was not clear for you, and that this resulted in confusion on the ground and ultimately missing the castle visit.

Regarding the transfer in Alta, there seems to have been a misunderstanding. Our team understood that you would like to have a stop in Alta city to explore, and we were not aware that you specifically wished to visit the Alta Museum located outside of the city instead. I’m very sorry that this miscommunication led to you missing a visit that was important to you.

I am also sorry to hear that, despite our support team adjusting your Bergen Airport transfer from 7:00 to 7:20 instead of 7:30, you still missed the breakfast at your hotel. I understand how disappointing that must have been, especially as it was something you were looking forward to.

Finally, I regret that the transfer in Alta did not match your expectation of a private service as stated. This should have been clearly aligned with what was promised.

Your comments about the trip lacking authentic cultural experiences are very important to us, and we will take them seriously as we continue to improve both our itineraries and communication.

Thank you again for your honest and detailed feedback - it truly helps us do better.

Best wishes,
Kadri

Trip description
Sweden | Dec 20 - Dec 28, 2025

C
Celine L.
Seattle, WA | Reviewed on Dec 30, 2025
Kadri was very helpful with organizing our trip to Sweden. We were late getting our trip dates finalized but Kadri was still able to create an itinerary of places for us to stay as well as the various activities we wanted to do! Everything worked out great with no issues at all! Everyone at Kim Kim was very responsive and we'd use their services again! Thank you Kadri! Read more

Kadri was very helpful with organizing our trip to Sweden. We were late getting our trip dates finalized but Kadri was still able to create an itinerary of places for us to stay as well as the various activities we wanted to do! Everything worked out great with no issues at all! Everyone at Kim Kim was very responsive and we'd use their services again! Thank you Kadri!

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Local specialist: Kadri Talvik
Kadri
Kadri Talvik
Local specialist in Norway | Replied on Jan 02, 2026

Hi Celine!

Thank you so much for the wonderful review! It was a pleasure helping you plan your trip to Sweden, and I’m so glad everything worked out smoothly. I truly appreciate your flexibility during the planning process and your kind words about our team. I’d be delighted to help you again with a future trip—thank you for choosing Kimkim!

Best wishes,
Kadri