Finland Travel Agents

It has been a wonderful adventure. We have many many pictures that record all our travels.

Our personal agent was Emerson and he answered all our questions during the planning stages and some small issues during the actual trip. In the planning stages, he worked to schedule what we wanted to do, what we wanted to see, with our preferred travel times, the kinds of hotels we like, and the types of tours that became very meaningful as the 10 days progressed. We had a phone meeting which really helped the backs and forth, about a month before all the details were finalized, and was always responsive to messages sent through the website. He gets an A+!!!!!

During the trip, we were in regular touch by text with Emerson, and again he was SO responsive and we applaud him for helping us like that. All those small issues related to drivers not being in the location given to us in our instructions. That is the only area of planning that needs improvement. For example, we were told to be at the door to the lobby of our hotel, but the driver was around the corner at the restaurant entrance, making us almost late for an inner city bus.

The tour guides were excellent in explaining history and culture and answering numerous questions we had. We enjoyed hearing from the diverse group of people who guided us on their experiences too, as not all were Finnish and one had lived in the US. That made for great conversations and we loved that the tour guides shared their stories with us, plus gave us all kinds of information on Finnish history.

We would definitely work with KimKim in the future.

Hotel Reviews

Solo Sokos Hotel Turun Seurahuone

Turku

Breakfast was lovely and the restaurant had great choices when we didn't go out for dinner. The room was clean and comfortable.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lapland Hotels Tampere

Tampere

Breakfast was amazing and the restaurant had great choices when we didn't go out for dinner. The room was clean and comfortable, although a bit small for Americans!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Apartment with Sauna in Kluuvi

Helsinki

The apartment was really nice. We didn't expect 2 full bathrooms, a nice addition since we were traveling with our adult son. The primary bedroom was roomy and the bathroom nicely setup. Our only issue was the pre move-in process, which we had to complete more than once as our data submitted before we left the US wasn't there when we needed to get our keys. We also found it difficult to find some information, and luckily our travel agent stayed in touch with us to guide us and get the info we needed.

Authenticity & Character

Location

Easy walk into the middle of Helsinki and to the National Cathedral where we were attending a wedding.

Staff

Issues with the pre move in process.

Cleanliness & Comfort

Activity Reviews

Helsinki City Walking Tour (3h)

Helsinki

Our guide was Ruslan. He took us all around the center of Helsinki, meeting us where expected at the train station and then ending the tour with recommendations for authentic food! He was knowledgeable and fun to talk to, including my brother and his wife who were in Helsinki at the same time although not touring with us for the duration of our vacation. He planned the tour to meet our request to show us the history, which we learned was not as many years as that of other parts of the country, being the capital only about 200 years.

Quality of Experience

Guides, Drivers and Staff

Transport

All walking....!

Rauma City Tour

Rauma

Riina was our guide and despite a constant drizzle, she showed us the old city of Rauma. We wandered the narrow streets, saw lace being made by a small shop run by women who do this all by hand, toured a small church and saw many old buildings that explained the history of the old town.

Quality of Experience

Guides, Drivers and Staff

Transport

all walking....!

Tallinn Day Trip

Helsinki

Our guide was Christopher Robert. We liked our tour so much we referred my brother and his wife, who were in Tallinn a few days after our trip there, to him. Christopher took us to many different areas of the town, which we didn't realize had such a mix of old and new. We navigated a meeting of heads of state which blocked some streets but didn't interfere with our walking, very different from the US security around such events. We loved that Christopher shared his background including time in the US, and how that played into the tour and his expertise on the places he showed to us.

Quality of Experience

Guides, Drivers and Staff

Transport

all walking....!

Towers of Tampere Tour

Tampere

Liked our time in Tampere with Peter but the tour was laid out oddly so we lost some time in getting around via bus and tram. Being at each of the 3 towers gave us a great opportunity to see different areas of Tampere. It made less sense to us that we went from our hotel, across town via tram to tower #1, a long walk back to the observation from a hotel only a block from where we started, then a bus ride to tower #3 at the amusement park. That bus ride was so long because lots of riders were going to the park and traffic was backed up. Each location was good to see, and the walk across town gave us a feel for the city, but the transport took away from the experience.

Quality of Experience

Food

We ended with a lovely lunch.

Guides, Drivers and Staff

Transport

See above comments.

Unveiling Turku: History, Culture, and Culinary Gems

Turku

Laura from Magni Mundi was our guide for a 5 hour walk and lunch throughout Turku. She was very knowledgeable about the history of the town, and the current conditions. We liked how she blended history with today.

Quality of Experience

Guides, Drivers and Staff

Great tour guide.

Transport

We walked, Laura picked us up promptly where we were told to be.

Magical Taiga Forest Hike

Helsinki

SO SO much fun. Quintos was our guide. He shared his story of being an environmentalist and working to show the national forests in both the Helsinki and Lapland areas to folks like us. He really loved showing us where all the goodies (fruits/berries/mushrooms) would soon be growing, making our lunch of salmon soup, and walking through different areas of the forest. He seemed extremely knowledgeable.

Quality of Experience

We enjoyed hearing of his move to Finland and what made the country special to him, while we shared a bit of ourselves.

Food

Guides, Drivers and Staff

Transport

Quintos was our driver and guide, and made the trip easy.

Moonika did a wonderful job planning our trip. It was an experience me and my children will cherish forever. We particularly enjoyed our bike tour of Helsinki and walking tour of Tallinn. Thanks, Moonika!

I had a wonderful and memorable trip to Finland, thanks to Alise, my local tour expert from Kimkim. She carefully planned the itinerary according to my preferences and was always ready to provide helpful advice and support throughout the trip. Her attention to detail and prompt assistance made the entire journey smooth, enjoyable, and stress-free.

I would also like to thank the three excellent tour guides who made my experience even more enriching: Ruslan in Helsinki, Emmi in Tampere, and Karoliina in Turku. Each of them was highly knowledgeable about their city, local culture, and history. Their passion and expertise allowed me to gain a much deeper understanding of the places I visited and made every tour both informative and engaging.

Overall, this was a fantastic experience, and I highly recommend Kimkim, Alise, and her team to anyone planning a trip to Finland. Their professionalism, local knowledge, and dedication helped create an unforgettable journey.

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Not knowing where to begin when planning our trip to Finland, I started by searching online for travel specialists who focus on the Lapland region—and that’s how I came across kimkim. After completing a quick questionnaire about the type of trip we were hoping for, we were connected with Emerson, who took care of every detail from that point on.

We scheduled a Zoom call to go over our wish list and discuss the level of accommodations we had in mind. Emerson’s personal experience in the Lapland region really stood out—he offered thoughtful suggestions on where to go, what to do, and even shared valuable insight on some of the stops we were considering. We truly appreciated his honest input.

Following our call, Emerson provided a detailed itinerary that outlined everything—from accommodations to excursions to transfers. We were able to adjust it several times to better suit our schedule and interests, and he was always responsive and helpful in answering our questions leading up to the trip. During the trip itself, he remained quick to respond whenever needed.

Everything unfolded exactly as planned. The accommodations met our expectations, and the tours and excursions were led by knowledgeable, professional guides. One guide was also a professional photographer who led us through a national park and sent us home with beautiful photos of our day!
The day-by-day itinerary made everything seamless and stress-free. A couple of our northern lights tours were unfortunately canceled due to cloudy weather, but we were pleasantly surprised to receive refunds for those experiences.

We’re already looking forward to planning our next adventure and would absolutely work with kimkim again. We can’t recommend Emerson and the company highly enough—thank you for an unforgettable, once-in-a-lifetime trip!

I had a wonderful time on our Northern Lights trip in Norway and Finland. Some of our planned activities were cancelled due to the warm weather and lack of snow. Moonika took care of rebooking cancelled activities like snow shoeing, dog sledding and snowmobiling to other locations that still had snow. We were able to see the Northern lights in several locations and enjoy the culture and history of the area. Overall, a very enjoyable vacation and would highly recommend Moonika in coordinating travel plans.