Krista Muuk

local specialists were very communicative. having everything pre-booked was very convenient - no problems with excursions, hotels, etc....had some bad luck with early winter weather and road closures, but a ferry ride and saw other parts than planned - no worries! most places were great, one was only option in that town and led to an expensive meal (since no other options), so some more warning about out-of-the way places in off-season could have avoided that one perhaps...Tromso and surroundings was beautiful. Learned tons for first kim-kim trial...would use again for sure...thanks!

Activity Reviews

RIB Boat tour Geiranger

Geiranger

great guide = fun trip - off-season and still worth it - they provided perfect gear! would do again!

Quality of Experience

Guides, Drivers and Staff

Northern Lights Chase

Tromsø

we got lucky - unbelievable evening - well guided - highlight of the trip for sure!

Quality of Experience

Guides, Drivers and Staff

Transport

Good accommodations - excellent connections with variety of transportation, all reachable within walking distances - quality guide in select location. Norway , Stockholm and Helsinki masterfully combined in a fun and unforgettable tour.

Hotel Reviews

Gudvangen Fjordtell & Apartments

Gudvangen

Authenticity & Character

Location

In the heart of a fjord , UNESCO heritage.

Staff

Cleanliness & Comfort

GLO Hotel Art

Helsinki

Great service and breakfast. Wonderful sauna.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Overnight Boat

Location

Staff

Cleanliness & Comfort

Nordic Light Hotel

Stockholm

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotell Bondeheimen

Oslo

Authenticity & Character

Location

central location

Staff

Cleanliness & Comfort

Brakanes Hotel

Ulvik

Authenticity & Character

Location

Superb view of the fjord - close to boat terminal.

Staff

Cleanliness & Comfort

Scandic Torget

Bergen

Authenticity & Character

Location

central location

Staff

Cleanliness & Comfort

Scandic Voss

Voss

Fantastic sauna.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit Löyly Sauna

Helsinki

Great full , authentic sauna experience.

Quality of Experience

Stockholm Private Panoramic Tour

Stockholm

Great and fun guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour to Royal Palace & Drottningholm Palace

Stockholm

Knowledgeable guide for very enjoyable tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Kimkim did an excellent job advising us of places to stay in Norway and booking the accomodations. We were very happy with the hotels they booked us at. Krista and Fenne were also helpful on transportation tips, ferry schedules and getting around. We really enjoyed our trip and recommend Kimkim to other Norway visitors.

We had a great trip. Saw lots of beautiful scenery and enjoyed the planned activities, the fjord sauna in Flom being a highlight for our family - jumping off the sauna into the fjord and warming up again in our private sauna was a real treat. Kirsta did a great job planning this and she and her team were helpful and very responsive with questions along the way.

My one complaint was the way KimKim addresses the pricing of the trip. There was no itemization, so it was hard to figure out how much the trip cost vs. the added cost of the service provided by KimKim. It was a very expensive trip, and I think if I had been able to plan it myself, I could have saved about half the cost (though, again, it is difficult to confirm that since I did not receive any itemization).

Each of the choices were fantastic. When we had a hotel issue you all jumped in to resolve asap. It was so appreciated!
We would use your company again!!

Great organization. will definitely travel with this company again

Our trip to Norway was amazing!
I personally was happy with every detail and the ease with which we could contact everyone, ask questions and make adjustments or get advice.

I would like to say that Fenne also gets a 5-star rating for accommodating every request by our group - some were prone to expressing issues that required attention.
Juliana also has a 5-star rating, she was immediately there when I needed her.

It was an all around fantastic experience to travel with KimKim.

Cornelia Drees

Hotel Reviews

Radisson Blu Plaza Hotel

Oslo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Scandic Park Hotel

Stavanger

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Terminus

Bergen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Svinøya Rorbuer

Svolvær

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Reine Rorbuer

Reine

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Radisson Blu Airport Hotel, Oslo Gardemoen

Gardemoen

Authenticity & Character

Location

Cleanliness & Comfort

Activity Reviews

Lysefjord cruise and Pulpit Rock Hike

Stavanger

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking in Lysefjord

Norway

Quality of Experience

Guides, Drivers and Staff

it would be nice to learn more about the geology and formation of the landscape as well as the flora and fauna

Transport

Day trip to Nærøyfjord, Flåm and Stegastein

Bergen

Quality of Experience

Guides, Drivers and Staff

Transport

Fjordcruise to Hardanger

Bergen

we didn't do it because there were to many road trips and cruises while in Bergen - we wanted to see and do more in the city

Quality of Experience

Guides, Drivers and Staff

Transport

Trollfjord and The White-Tailed Sea Eagles

Svolvær

Quality of Experience

Guides, Drivers and Staff

Transport

Horsebackriding on Icelandic Horses in Lofoten

Norway

Quality of Experience

Guides, Drivers and Staff

Transport

2-Hour Morning Or Evening Guided Kayak Tour (Reine Rorbuer)

Reine

Quality of Experience

Guides, Drivers and Staff

Transport

Krista was our initial planner and then other planners came into the mix. I did not like that process as information was not always transmitted accurately and at one point we had a big snafu regarding one of our destinations. It did not work for me to have probably 4-5 different trip planners working with me On the trip. I will say that Meree, the last planner we worked with, was most responsive and very empathic to the challenges we faced with our lodging.
I am not sure I would work with KimKim again. I have planned all
Of our prior European travels but decided to get professional help with this trip due to my time constraints. I have to say that for all the money we paid, we did not get very much for the money spent. Furthermore there were real problems with two of our accommodations (the best place we stayed in Norway was found by me!), and given that the primary request was around comfortable accommodations, I would
Say KimKim failed miserably. To their credit, we were later refunded some
Of Our money which I did appreciate, however that still did not truly
Compensate for our disappointment in where we stayed. I was
Clear with Krista that two of our foursome were 80 years old, and I am not sure she truly took that into consideration when making some of our arrangements. For example, the fjord safari out of Flam was totally inappropriate for the older couple traveling
With us, so they did not go. "Farm tours" were not truly "farms" so I felt a bit misled. We liked the fjord ferry to Rosendhal and that was a highlight. KimKim also neglected to give us some important transit info (eg how to get to the ferry, etc), but when I asked, they were pretty immediately responsive.
All in all, I would not use KimKim again. While some of the planners (especially Meree) were great and tuned in, I am not sure
Others were. While we made the best out of the inconveniences, I think I will go back to
Planning for myself. On balance this was an expensive lesson to learn.

Hotel Reviews

Flåmsbrygga Hotel

Flåm

Loud and not well appointed at all. No one told us that getting food after 7:30, unless reservations were made well in advance. Abd our fjord safari did not return til 8. So no dinner for us that pm

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Terribly loud, especially from the upstairs room. We did not sleep Well that nitht

Thon Hotel Rosenkrantz

Bergen

Comfortable and spacious. Nice breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Norge by Scandic

Bergen

We had received a. "Upgrade " at this hotel But when we arrived we were told that our prepaid rooms were given away. And then told we were given a "better " room. They were small, cramped, loud (practically at street Level) and the attitude of the staff was "too Bad". Very unpleasant stay

Location

Near the museums. Loved that

Staff

Being taken more seriously given their mistake in giving away our rooms

Cleanliness & Comfort

29|2 Aurland

Aurland

We loved being at the farm and the staff, especially sjorg and Anders who were fantastic. The rooms we stayed in were small but lovely, but required climbing a treacherous ladder that was quite dangerous for us and our companions who were 80. We never should have been in those rooms. That step ladder is a Lawsuit waiting to happen. Minimally no one over 50 Should be climbing up those "steps" and a railing should be installed. Apart from that , the farm Is a special place and the meals were very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Clean but hard to navigate our rooms. See above

Activity Reviews

Summer RIB boat Safari Local Taste of Undredal

Flåm

Quality of Experience

Guides, Drivers and Staff

Transport

Local Tastes Tour

Aurland

No real tasting of any food so a bit of a misrepresentation

Quality of Experience

Food

Guides, Drivers and Staff

Anders was a wonderful Guide

Transport

Fjordcruise to Hardanger

Bergen

Lovely place to visit

Quality of Experience

Transport

Krista and Fenne helped us prepare a plan that suits my family. The booking arrangements were flawless despite several changes. Many thanks!

Interaction with Julia during the trip was really fast and helpful. It gave us comfort in a new place especially when language is barrier. I really appreciate it.

Our stay at Balestrand was memorable. It is a peaceful and extremely beautiful place with sea view, mountain view with still unmelted ice and a small village. The trip to Geiranger by ferry and back by bus was also very memorable. This trip captured the fjords as well as the beautiful road with mountain view. Truly amazing views.