Krista Muuk

All of our guides (Oslo, Bergen, 3 in Copenhagen) were excellent. Hotel in Copenhagen (D'Angleterre) was fantastic, the best of the lot. We would have preferred a hotel like that in Oslo. Overall scheduling was really good.

Activity Reviews

Private tour of Oslo's highlights: Fram Museum, Vigeland Park, and Holmenkollen Hill

Oslo

Our guide was extremely knowledgeable.

A Norwegian evening on the fjord

Oslo

The trip around Oslo was beautiful. The food could have been a lot better.

Day trip to Fjærland

Norway

Beautiful landscape and sites. Weather wasn't great so views were limited.

Cultural Walk with a Local in Bergen

Bergen

Bergen is a beautiful city and the walk was nice. Probably a bit too long or perhaps a little far off the beaten path.

Fløibanen

Bergen

Boat Trip and Dinner at Cornelius Seafood Restaurant

Bergen

This was a lot of fun. The folks at the restaurant did a great job making it a fun evening

Private tour Copenhagen Walking Tour & Canal Cruise

Copenhagen

Our guide Joanne was fantastic. Very knowledgable and lots of enthusiasm for Copenhagen. Canal cruise was great.

Northern Zealand Private Day Trip with Kronborg & Frederiksborg Castle Visit

Copenhagen

Castles were amazing and our guide was very good,

Private Copenhagen Food Tour

Copenhagen

This was terrific. Our guide Vincci was great, very knowledgeable and passionate about the Copenhagen food scene and the cultural vibe of the city.

Overall we enjoyed our trip very much. The location of the lodgings were all very good and the Farm Stay in Aurland was outstanding. The activities were for the most part good, adequately described and what my granddaughter enjoyed.

What needs improvement:
1. I had to open an internet browser on my phone to get to the itinerary multiple times every day. The links to tickets sent me to a pdf that I could not open. When I was in Portugal through KimKim I had an easy to use app that allowed me to access everything.
2. The details about transitions could have been better. For example information about how to get to our farmstay from Aurland. And clearer instructions about where to find scheduled buses and shuttles, trains etc.
3. I didn't like that I couldn't change train and bus tickets. Flexibility is key when I travel and I was told that I couldn't change a train ticket or a bus ticket several times, so just lost money on that booking and had to rebook myself. For example we were late arriving, the airline delayed our luggage by two days so I had to change our train ticket to Geillo and pay for it. Then once there we we had to get a taxi because we missed our connection. Lots of extra expense because of the inflexibility. This happened several times.
4. We didn't know the Farmstead in Aurland prepared gourmet meals at night as part of the booking. While this was a nice surprise, we would have missed one of the dinners due to a late booking for the Rib Boat tour. Luckily the Farmstay agreed to delay our dinner until we returned. Also luckily they had bikes we could ride back and forth to Aurland-which KimKim did not mention.
5. Had to get a taxi to and from the horseback riding and figure that out ourselves.
6. We enjoyed the rib boat ride, the horseback riding, and the whitewater rafting. The zip lining was a disappointment and didn't seem very safe, and the mountain biking was likewise less than safe. My daughter who is a good bike rider fell and injured her knee and hand.

I am grateful to kimkim for creating a wonderful Norwegian experience. All of the guides, including Krista, Fenne, & Julia were so helpful and so quick to respond to all of my questions. We loved every city we stopped in but wished we had more time in Bergen. The day trip to Bergen was too much travel - boat (amazing), bus, train, bus again - and then we got lost for an hour trying to walk to our hotel as we did not have clear instructions on how to get to our hotel. We ended up only sleeping in Bergen.
The highlight of the trip was Kirkenes and we were blessed to see the Northern Lights there!

Activity Reviews

Private Fjord Sauna experience

Norway

Hunting the Northern Lights by Bus

Kirkenes

Norway in a Nutshell Tour

Norway

The boat trip on the fjords was beautiful. The rest of the "tour" consists solely of moving from one mode of transportation to the next, without any real sightseeing.

Husky Experience - winter 13:00

Kirkenes

Luggage Transfer Service

Norway

Snowhotel Kirkenes Visit & Dinner Incl. Transfers

Kirkenes

local specialists were very communicative. having everything pre-booked was very convenient - no problems with excursions, hotels, etc....had some bad luck with early winter weather and road closures, but a ferry ride and saw other parts than planned - no worries! most places were great, one was only option in that town and led to an expensive meal (since no other options), so some more warning about out-of-the way places in off-season could have avoided that one perhaps...Tromso and surroundings was beautiful. Learned tons for first kim-kim trial...would use again for sure...thanks!

Activity Reviews

RIB Boat tour Geiranger

Geiranger

great guide = fun trip - off-season and still worth it - they provided perfect gear! would do again!

Quality of Experience

Guides, Drivers and Staff

Northern Lights Chase

Tromsø

we got lucky - unbelievable evening - well guided - highlight of the trip for sure!

Quality of Experience

Guides, Drivers and Staff

Transport

Good accommodations - excellent connections with variety of transportation, all reachable within walking distances - quality guide in select location. Norway , Stockholm and Helsinki masterfully combined in a fun and unforgettable tour.

Hotel Reviews

Gudvangen Fjordtell & Apartments

Gudvangen

Authenticity & Character

Location

In the heart of a fjord , UNESCO heritage.

Staff

Cleanliness & Comfort

GLO Hotel Art

Helsinki

Great service and breakfast. Wonderful sauna.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Overnight Boat

Location

Staff

Cleanliness & Comfort

Nordic Light Hotel

Stockholm

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotell Bondeheimen

Oslo

Authenticity & Character

Location

central location

Staff

Cleanliness & Comfort

Brakanes Hotel

Ulvik

Authenticity & Character

Location

Superb view of the fjord - close to boat terminal.

Staff

Cleanliness & Comfort

Scandic Torget

Bergen

Authenticity & Character

Location

central location

Staff

Cleanliness & Comfort

Scandic Voss

Voss

Fantastic sauna.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Visit Löyly Sauna

Helsinki

Great full , authentic sauna experience.

Quality of Experience

Stockholm Private Panoramic Tour

Stockholm

Great and fun guide.

Quality of Experience

Guides, Drivers and Staff

Transport

Private tour to Royal Palace & Drottningholm Palace

Stockholm

Knowledgeable guide for very enjoyable tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Kimkim did an excellent job advising us of places to stay in Norway and booking the accomodations. We were very happy with the hotels they booked us at. Krista and Fenne were also helpful on transportation tips, ferry schedules and getting around. We really enjoyed our trip and recommend Kimkim to other Norway visitors.

We had a great trip. Saw lots of beautiful scenery and enjoyed the planned activities, the fjord sauna in Flom being a highlight for our family - jumping off the sauna into the fjord and warming up again in our private sauna was a real treat. Kirsta did a great job planning this and she and her team were helpful and very responsive with questions along the way.

My one complaint was the way KimKim addresses the pricing of the trip. There was no itemization, so it was hard to figure out how much the trip cost vs. the added cost of the service provided by KimKim. It was a very expensive trip, and I think if I had been able to plan it myself, I could have saved about half the cost (though, again, it is difficult to confirm that since I did not receive any itemization).