Once in a lifetime + New Friends
Kenya | Jul 26 - Aug 7, 2025

Nicole
Nicole R.
Somerville, MA | Reviewed on Aug 13, 2025

Going to Kenya was my third major trip I have arranged with KimKim-- all wonderful experiences. We were lucky to be paired with Stephan from Truly Swahily! This was a multigenerational, two-week trip and part of it was off-the-beaten path to Kitale, Kenya. Stephan was an incredibly kind, thoughtful, and patient partner in planning. His recommendations were outstanding and he took our family and desires into full account from mobility to dietary requirements; a food allergy and a lactose-intolerant, vegetarian. Stephen and Winstone (our driver) were very communicative throughout our trip, checking in, modifying plans, or addressing unexpected needs. The people we met along the way are now family friends from our remarkable driver, Winstone, who was with us the entire trip to Dennis at Hemingway's Eden Residence, Patrick and Fred the GM at Giraffe Manor, Catherine the GM at Chui Lodge to pretty much the whole staff at Sala's Camp (Edgar, Nickson, Kasoe, Leah, James) from the Safari Collection! I would highly recommend!

Hotel Reviews
Hemingways Eden Nairobi
Nairobi

We loved the Main House, especially the outdoor patio and the fireplace. Dennis was exceptional with service. Only thing was there was no pool or plunge area. We greatly appreciated the sundowner with the Maasai team led by Fred. That was special!

Authenticity & Character
Location
Lovely property with greenery
Staff
Very responsive and excellent service! Only complaint was unconsented head/hair touching during Maasi dance during sundowner. It just made me uncomfortable.
Cleanliness & Comfort
The cleaning staff were lovely. Kind and not intrusive.
Giraffe Manor
Nairobi, Kenya

The Retreat is amazing... it would be nice if that could be open in the evening as well. Loved the afternoon tea, but for me-- it was too much Giraffe feeding to do the afternoon tea, the morning visit to the room, and then breakfast. I really liked going to the Giraffe Center because they were more expert in the giraffe's. As a suggestion, it would be beneficial to have a staffer come to afternoon tea and give more behavioral and biological details -- and answer questions. The food was excellent! Another suggestion would to be add hooks for towels or bags in the Retreat bathrooms for changing, or coming out the pool to use the restroom, etc.

Authenticity & Character
Such a unique experience
Location
Loved getting to walk to the Giraffe Center
Staff
Patrick was excellent, Tony was top of service requests, and Fred was very welcoming as GM
Cleanliness & Comfort
The hot tub at the Retreat could have used to be cleaned more often. The beds were quite hard... could use a pillow-topper to be softer. Other properties have more comfy bedding and pillows -- like Sala's.
Chui Lodge

No notes, no suggestions. Near perfection! Wonderful staff led by Catherine (she's amazing). Chef is wonderful-- great food, accommodating. Love the bungalows with the fireplaces. Isiah is a wonderful safari driver-- personable and knowledgeable. Only improvement would be to have the owners encourage road improvements to get from the village to the entrance! Full of pot holes and very bumpy.

Authenticity & Character
Bungalows are lovely and fireplaces are awesome.
Location
Beautiful setting. Love the preserve and being able to move about at night. Very serene
Staff
Catherine is a stellar leader
Cleanliness & Comfort
Beautiful and well-kept
Salas Mara Camp
Nairobi, Kenya

5-star across the board. Only note of improvement would be for those with longer stays, like ours, to vary the menus. They repeated after 3 days. Entire staff was near perfection! Loved all of them

Authenticity & Character
Everyone was authentic and kind.
Location
Stunning! The best location... the river adds interest, looking across to Tanzania in the distance.
Staff
Incredible. Knew all our names, very flexible, very kind
Cleanliness & Comfort
No notes
Jopedwin Rehema House Hotel

Very solid hotel. Clean, well cared for, good food! The restaurant staff were lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boma Inn

Our lunch took 2 hours-- they paced the meal without asking. However, at the same time, it was the BEST butter chicken I have every had! The only other challenge was that there were steps to get to your room-- so for mobility challenged that could be an issue-- all on the same 'floor'

Authenticity & Character
Just a hotel
Location
Staff
Our lunch took 2+ hours
Cleanliness & Comfort
JW Marriott Hotel Nairobi

The food wasn't great-- except the Myna restaurant-- that was excellent. All the rest were disappointing quality.

Authenticity & Character
Just a nice hotel
Location
Staff
Anthony went out of his way to ensure adjoining rooms + removed the feathers
Cleanliness & Comfort
Excellent comfy beds, bathrooms and amenities lovely
Activity Reviews
Sunrise Boat Cruise On Lake Naivasha with Fishing
Sunrise Boat Cruise On Lake Naivasha with Fishing
Kenya

Benji was so knowledgeable and brought all kinds of rods and lures with him. My son had THE best time! He caught 4-5 bass. We also did a wonderful boat ride around the crescent and fed the African fishing eagles. That was very cool!

Quality of Experience
Guides, Drivers and Staff
Transport
Hot-air Balloon Safari above the Mara
Hot-air Balloon Safari above the Mara
Kenya

We had the only female balloon captain which was awesome! Beautiful ride and experience. My elderly parents were unable to go due mobility limitations which were only determined on our arrival-- and learning how we'd have to get in the basket and land. That was quite unfortunate. And there was no refund!

Quality of Experience
Guides, Drivers and Staff
Transport
Paul was awesome, our driver
Fairview Coffee Estate Visit
Fairview Coffee Estate Visit
Nairobi

Elvis was an exceptional tour guide! We learned a lot. It was great to get to buy the coffee at the end!

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Kenyan Cooking Class & Local Market Tour
Traditional Kenyan Cooking Class & Local Market Tour
Nairobi

This was a mixed experience. The chef was accomplished and the food prepared was good. However, she was rude and arrogant to our driver -- and giving him multiple locations to go to.

Quality of Experience
Guides, Drivers and Staff
Transport
The bus was very loud and not necessary
Visiting a School
Visiting a School
Kitale

Wonderful experience at St. Monica's School. Loved learning about the school and supporting all the girls in their educational journey.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking / Biking at Hell's Gate National Park
Hiking / Biking at Hell's Gate National Park
Kenya

Bikes were old and uncomfortable. An insane amount of dust from all the buses and vehicles. There was no separate path for bikes. Unsafe to ride so close to the buses. The guide tried to have us hike down to the gorge despite flash floods killing 5 people.

Quality of Experience
Guides, Drivers and Staff
Knowledgeable, but didn't make sure we had water
Transport
Bikes in poor condition
Local specialist: Stephan Meyer-Buenau