Kimkim Trip Reviews for Kenya

Reviews from actual kimkim travelers. We publish all reviews.
4.8
(11 reviews)
Read 11 verified reviews by travelers who booked their trip on kimkim.

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Kristin

Upcoming Trip · Kenya - Aug 17 - Sep 6, 2019

Traveler: Kristin M. - Local specialist: Susan Deslaurier

Oh my, what an amazing experience. Susan was just absolutely fabulous. Answered all my questions promptly and just truly arranged an amazing trip for my 50th birthday. Zanzibar was incredible, Stone Town a delight. The hotels we stayed in were to die for. Truly works of art. The highlight of my trip was climbing Mt. Kilimanjaro. Our guides Sinaí and Amsi were amazing, kept my daughter and I entertained and safe. They were so knowledgeable of the área, plants, animals, everything. ... read more

Oh my, what an amazing experience. Susan was just absolutely fabulous. Answered all my questions promptly and just truly arranged an amazing trip for my 50th birthday. Zanzibar was incredible, Stone Town a delight. The hotels we stayed in were to die for. Truly works of art. The highlight of my trip was climbing Mt. Kilimanjaro. Our guides Sinaí and Amsi were amazing, kept my daughter and I entertained and safe. They were so knowledgeable of the área, plants, animals, everything. They took our oxygen level and heart rate every night to make sure we were safe. Our cook made the most amazing meals, I wish I could take him home with me, and I miss the banana stew, I want the recipe for that, I was so good!! He even made me a cake on my birthday! I couldn't have asked for better porters, they sang and danced for us, and at the end of every day they would meet us on the trail and carry our packs to camp for us. On day 7, summit day, they met us 2 hours from camp and brought hot tea and juice! I miss the crew so much. Our hotel in Arusha had the nicest staff and most beautiful grounds. Albert from DiscoverTZ arranged for an Arusha city tour on our free day and we got to go to the Women's Market and a true highlight for me - see Masaai medicine (I'm an ER nurse in the states) My daughter's favorite part was the safari (which I loved too). Albert was also our guide for the safari and was knowledgeable and took us to out of the way places so we weren't competing with other drivers. He has the best philosophy - its all about the experience, and it was!!! We saw lions, elephants, lion cubs, cheetahs and cheetah cubs - even saw cheetahs in a tree which is unheard of! Our accommodations for the safari were amazing - tent camps where the animals came right up to the tenis. I looked out at one point to see a zebra eating the grass right next to my tent and then walked next to the monkeys cavorting on the pathway. You don't get a better experience than that! I truly miss Sinaí, Amsi and Albert as I have made new friends. A perfect 50th birthday.

Susan Deslaurier profile photo
Susan Deslaurier, local specialist, responded to this review:

Thanks for sharing your experience Kristin! It was a pleasure to plan this special journey for your birthday, and I'm so happy to hear that together we created a great mix of places and people to give you a feeling for the true and varied beauty of East Africa. I've passed along your kind words to your friends here, and we all hope we will see you again soon.
Asante sana, Ashe oleng, Many thanks.

Tsavo · Kenya - Apr 5 - Apr 7, 2019

Traveler: Jenny P. - Local specialist: Susan Deslaurier

The whole experience was great and everything worked like clockwork. Susan was helpful and very efficient in planning and organising the trip. She responded very quickly to all my requests and came up with some very useful suggestions. Daniel, our driver and guide was a carful driver and knowledgeable guide who was also friendly. I particularly rated him meeting me before our trip to introduce himself and go through arrangements. The lodge, the Lion's bluff , was superb, great location, good food and friendly, helpful staff. Thank you Kimkim.

Susan Deslaurier profile photo
Susan Deslaurier, local specialist, responded to this review:

Thanks for sharing your thoughts on your trip Jenny. We really appreciate hearing that our local insights and best efforts to provide a great experience was successful in giving you a wonderful adventure. I've shared your kudos with the Daniel and the rest of our team, and hope that we can plan further East African travels for you in the future.
Ashe oleng (many thanks),
Susan

Family trip to Africa · Kenya - Dec 8 - Dec 22, 2018

Traveler: Misao J. - Local specialist: Joseph Njoroge

Kenya Game Drives and Much More (December 8 – 22, 2018)

Our family vacation to Kenya was exhilarating and surpassed our high expectations. Joseph Ngigi of Jossy Travel helped the “vacation of a lifetime” become a reality through his role as our planner, driver, and guide. Joseph carefully listened to our desires for the trip and developed an itinerary that completely met those needs. The trip encompassed exposure to: Kenyan culture (attending performing arts, visiting a Masai village,... read more

Kenya Game Drives and Much More (December 8 – 22, 2018)

Our family vacation to Kenya was exhilarating and surpassed our high expectations. Joseph Ngigi of Jossy Travel helped the “vacation of a lifetime” become a reality through his role as our planner, driver, and guide. Joseph carefully listened to our desires for the trip and developed an itinerary that completely met those needs. The trip encompassed exposure to: Kenyan culture (attending performing arts, visiting a Masai village, viewing a historical home); the beauty of the country (through scenic drives, a hike to the peak of Mt. Longonot, a bike ride and trek through the deep canyons of Hell’s Gate by Lake Naivasha); and of course, lots of game drives. We crisscrossed Kenya, above and below the equator, visiting eight different parks. Joseph’s knowledge of the parks, animals and birds was encyclopedic. We took morning and late afternoon safaris most days, and he was extremely committed to making sure we saw the broadest range of wildlife possible. Joseph’s relationships with individuals in the parks and other tour drivers also helped toward that end. Finally, Joseph was simply fun to be with. He always greeted us with a big smile, told interesting stories about Kenya, treated us to snacks on our trips between parks, was flexible in adjusting plans to meet our needs, and always checked to make sure we were enjoying the trip. Any family would be very lucky to have Joseph Ngigi plan and guide their trip to Kenya.

Joseph Njoroge profile photo
Joseph Njoroge, local specialist, responded to this review:

Thank you Misao for your detailed review, I am happy that we planned together with you and we delivered a memorable African vaccation for your family, I liked your family visit to maasai land school since your two daughers are in accademic and the maasai village visit, joining their dance was fun! I must say you have a good family, in case you wan to go for another vacation anywhere in the world, please get intouch with kimkim they are honest and trustworthy.
Big hello to your family and my good friend Johnson.

Kenya - Birding & Safari · Kenya - Oct 31 - Oct 31, 2018

Traveler: Virginia H. - Local specialist: Susan Deslaurier

Susan was very flexible and patient with numerous changes to our itinerary. She uses fabulous guides and booked wonderful lodges. Her expertise was invaluable in making our trip to Kenya fantastic!!!
Virginia

Susan Deslaurier profile photo
Susan Deslaurier, local specialist, responded to this review:

Thanks for your kind words Virginia, it was a pleasure to work together on creating a wonderful adventure, and to meet up with you in Kenya. All of us here "on the ground" take great pride in making sure your trip is exciting in all the right ways, and peacefully pleasant in all the right ways too. We look forward to welcoming you back soon. Ashe oleng, asante sana, many thanks.

Masai Mara Trip · Kenya - Oct 25 - Oct 27, 2018

Traveler: Elizabeth G. - Local specialist: Susan Deslaurier

Everything was wonderful! Joseph was our guide and his knowledge of the area and animals was amazing. Wilson and William, our waiter and security to and from our tent, where very welcoming and fun to talk to. The views from our Chalet was unforgettable. Sunrise and sunsets were always surrounded my giraffes at Mara West.

Susan Deslaurier profile photo
Susan Deslaurier, local specialist, responded to this review:

Hi Elizabeth,
I'm so happy that you had such a great time in Maasai Mara. It is an amazing and beautiful corner of the world, and it was a pleasure to arrange the experience for you. And it was great to meet up with you as you were passing through my Kenyan home town!
I’ll pass along your nice comments to the Mara West team, and look forward to welcoming you back to your Kenya home soon.
Ashe oleng, asante sana, many thanks,
Susan

Liz

Ministry Assignment · Kenya - Oct 8 - Oct 10, 2018

Traveler: Liz R. - Local specialist: Esther Omoche

This is the 2nd time my husband and I have used kimkim for a travel excursion and they worth it! From start to finish they make sure your needs are cared for and you have many options to choose from.

For this adventure, we were celebrating our 25th anniversary and wanted to go on a safari! We were settled in a wonderful lodge at Hammerkops and everything was spectacular. On our actual anniversary date, the lodge even made us a special cake!

There are not enough words to express our thanks to kimkim. You have a customer for life!

Esther Omoche profile photo
Esther Omoche, local specialist, responded to this review:

Thank you so much Liz & Fred. It was wonderful to have you take again a trip with us and we are so delighted that you had a spectacular time while in Maasai Mara! Looking to hosting you again in the near future!

Affordable Comfortable Authentic Masai Mara Safari Not Luxury · Kenya - Sep 16 - Sep 27, 2018

Traveler: Cheryl C. - Local specialist: Susan Deslaurier

Hi Susan and Kimkim,
Re: star ratings above: Susan was very nice (five stars) and booking on your site is excellent (five stars). I put three stars because of value of trip to us.

My computer has been in repair but I’m up and running so here is our review.

Accommodations and Sites on Each Stop:
NAIROBI
Fairview Hotel: Wonderful. We would love to have rested up here for first day as you know.
Sites: Baby elephants and giraffe fun to see. Suspect in hindsight that a drive through the... read more

Hi Susan and Kimkim,
Re: star ratings above: Susan was very nice (five stars) and booking on your site is excellent (five stars). I put three stars because of value of trip to us.

My computer has been in repair but I’m up and running so here is our review.

Accommodations and Sites on Each Stop:
NAIROBI
Fairview Hotel: Wonderful. We would love to have rested up here for first day as you know.
Sites: Baby elephants and giraffe fun to see. Suspect in hindsight that a drive through the Nairobi National Park would have been a more robust and exciting day…more of an “A” than a “B” site.
LAKE NAVAISHA
Camp Carnalley: Cheryl enjoyed the environment (birds, lake, trees). William was very uncomfortable with the rustic cabin with no windows. William was only warm by the fire in the restaurant…everything else open air and cold. Food very bad except pizza and cocktails. Cheryl and William both feel the camp does not meet with the “comfortable” standard we purchased.
Hells Gate: Hike good exercise but views not “A” rated. Walking with animals lovely (prefer hiking with animals on a hiking trail..but it was nice nevertheless). William not at all excited about Hells Gate. Cheryl was engaged and interested with walk and the gorge hike. She would have preferred arriving early in the morning for pink cliff and more animals. Hindsight.
LAKE NAKURU
Maili Saba Camp: Wonderful. We both enjoyed the view, cottage, food, environment, service, pool. Best accommodation of the trip.
Nakuru National Park: Wonderful. We both really enjoyed the scenery an animals of Nakuru.
MARA, MATIRA BUSH CAMP S IDE
Matira Bush Camp: Could have been perfect. Wonderful setting in the bush, good service and food. Problem upon arrival after dark: they took us to a tent surrounded by bush, no view, very dark and claustrophobic. I told them it did not match what I saw online in pictures. They said pictures can be misleading. They said platform tent might be better but was booked. So we tried to sleep in the dark tent but gave up early am and I got some pads from the reception area and put them on ground around the fire. Got some rest there but it required “going rogue” and it woke up some of the staff. At dawn I found the platform tent with lovely view and no one was in it. We moved into that tent the second night and I really think it was unfair that they did not eagerly change our tent the night before. Lost almost a whole night sleep after a long drive. Did not meet with the comfort standard purchased for the first night. We were able to relax and very much enjoy the platform tent the second night
Game Drive out of Matira
Beginning to be concerned we were not seeing many animals in the Mara. A Swedish couple seriously advised us to go to two places to see cheetah, leopard, and a touch of the remaining migration. Duncan was extremely defensive when I suggested this itinerary. Swedes had warned me this might happen and advised me how to handle driver with gentle persuasion and offer of larger tip. So I did this and he did as requested and we saw the wonderful animals. His attitude cast a pall. We managed to keep things cordial with humor. Did not like having to “manage” driver.
KEEKOROK SIDE OF MARA
Keekorok Lodge: Did not know that there are two sides of the Mara and that Keekorok is located on a side of the park that has fewer animals and a lot of wide open repetitious views (maybe not so empty when there is a migration or on different roads?). Cheryl really enjoyed the hippo pool and wandering the grounds of Keekorok. William was ok with the lodge but felt it was poor value for cost of trip. Food was quite good. Loved presence of monkeys but missed the bush emersion of Matira .
Game drive out of Keekorok: Did not see many animals. Resorted to visiting high end camp which was intereting. Sand River views lovely for Cheryl, but William missed seeing animals. Not good value game driving day. A lot of driving on not very intereting roads.
BACK TO NAIROBI
Hilton Garden Inn: Very comfortable. Nice rooftop pool. We were considering staying in the Fairview Hotel instead of Hilton since Duncan insisted on leaving early from Keekorok. We were headed for Fairview when William asked to go to the stores at the lunch place you recommended after giraffe visit. Without letting us know how long it was going to take (we had no idea where it was), Duncan drove to the store which added so much driving time (and in heavy traffic) to the day that we no longer had time to enjoy Fairview. Arrived late to Hilton and enjoyed it very much for the two hours left in a looooong day of driving, some which could have been avoided. We were having a hard time communicating with Duncan…felt “cut off” from information about what was going on and how his decisions would impact our day. We would not have gone to the store if were knew it would eliminate ability to enjoy Fairview again. He acted quite unconcerned and was very self absorbed (except when we could make him laugh…William was good at that and luckily Duncan was receptive to a laugh once and a while).
OVERVIEW OF ITINERARY
This is a tough one to analyze as I do not know what the rest of Kenya is like. Overall less exciting and I expected for cost of trip. Too much “work” for a tour. Trusted that all destinations would be “A” rated, but this was not the case for us. Did not know I should have worked harder myself on the itinerary. My primary disappointment was the lack of scenery for a majority of the driving. We back tracked over long stretches which were not particularly interesting. The bumpy roads were very hard on William; he would have preferred a shorter trip with flights. I accept bumpy roads as part of safari experience but do expect good scenery as an important part of an itinerary. I’m very careful in California to “stay scenic”. I undertand you cannot predict client response to bumpy roads.
TRIP VALUE
I have recalculated the cost of trip before Kimkim fees as best I can and I come up with cost of driver and accommodation to be about $4,700. (I did not assess hotel nights as “per person” as they are not billed that way online…rates are for two people. The only time I see per person rates is when you are using the lodges safari services). Duncan said his rate is $300 per day. There is a chart below.
We paid $8000. Duncan said he is paid $300 per day ($2,700 for our days). I estimate the lodging at $2,000 for two. Hotels based on prices for two not each searched online or at sites: Fairview $175 one night (I did not include the one night tobe refunded; Camp Carnalleys (generous estimate $150/night); Maili Saba $400 for two nights meals included two people; Matira Bush Camp rate not listed so I estmate about $250 per night max for two; Keekorok two nights $500 for two; Hilton Garden Hotel generous upward estimate $200 for two).
I thought that since we were not receiving the kind of full blown attention and services of a Roads Scholar type tour that using Kimkim would be a good value way to go…more like a travel agent than a tour company. I thought that we would enjoy consistent comfort, that the driver would be congenial and trustworthy and while not a guide would convey an eagerness to please, that we would have comfortable lodging, and that the itinerary would be full of “A” rated experiences.. I thought that without steep middle man fees and additional fees for a professional guide that cost would be much lower than a standard tour like Roads Scholar. Unfortunately, little of this turned out to be true for us.
I did not have a bad trip…I was quite happy most of the time. William suffered more…he kind of “gave up” and used a lot of humor to cope. We are both glad we went, but feel like we way overpaid for what we got.
I am of course open to your response to my concerns and you are free to call me 415 7305305. If there is a way to address these concerns and continue working with you that would be great.
Sincerely,
Cheryl Chester (and William Baker)

Susan Deslaurier profile photo
Susan Deslaurier, local specialist, responded to this review:

Hi Cheryl and William,
Thanks for your sharing your thoughts on your recent Kenya trip. I’m happy to hear that you enjoyed our working together and the use of the KimKim app, though of course I am sorry to hear that the value of the trip fell short of your expectations. Though it seems you overall had a good adventure and that you liked many of the lodgings and excursions, I appreciate your feedback on where things were not so good for you. Although you and William and I exchanged many... read more

Hi Cheryl and William,
Thanks for your sharing your thoughts on your recent Kenya trip. I’m happy to hear that you enjoyed our working together and the use of the KimKim app, though of course I am sorry to hear that the value of the trip fell short of your expectations. Though it seems you overall had a good adventure and that you liked many of the lodgings and excursions, I appreciate your feedback on where things were not so good for you. Although you and William and I exchanged many communications on options and iterations on our way to creating the final idea to fit your time and budget, it seems we missed the mark on the right balance of managing budget and each element of location, accommodation, transportation, and activities.

We definitely take all of your input to heart, and will work even harder in the future to be sure travelers feel better about the selections made along the planning process. Without getting into the complicated pricing approach for a package trip like this, we tried our best on our price for a private 2 person 12 day safari with 7+ days in parks, lakes, or other touring, and regret that the value wasn’t there for you.

Thanks again for sharing your feedback, I appreciate your traveling with us, and wish you all the best in your memories of Africa and your future travel adventures.

Warm regards,
Susan

East Africa Highligts · Kenya - Sep 4 - Sep 18, 2018

Traveler: Stacey M. - Local specialist: Joseph Njoroge

Kimkim was new to me, living in Melbourne, Australia. The entire process was a flawless one, with Kimkim connecting me directly to Joseph a local expert in Kenya. Joseph arranged and organised our dream experience and was there every step of the way, from finalising the trip details to making our holiday one to remember! Nothing was too difficult, and even being able to adjust our itinerary along the way to make the experience special and flow seamlessly. We experienced the parks of Kenya... read more

Kimkim was new to me, living in Melbourne, Australia. The entire process was a flawless one, with Kimkim connecting me directly to Joseph a local expert in Kenya. Joseph arranged and organised our dream experience and was there every step of the way, from finalising the trip details to making our holiday one to remember! Nothing was too difficult, and even being able to adjust our itinerary along the way to make the experience special and flow seamlessly. We experienced the parks of Kenya and Tanzania, saw the big 5 numerous times, and have some truly amazing photos and memories of the wildlife and people of Africa! We conquered Mt Longonot and rode bicycles through Hellsgate (riding alongside Zebra's and gazelles to name a few of the animals) followed by a guided walking tour through the gorge-truly memorable. I have already recommended both Kimkim and Joseph to all of our friends and will definitely be using the site when planning our next adventure-Thank you kimkim and especially Joseph!

Joseph Njoroge profile photo
Joseph Njoroge, local specialist, responded to this review:

Thank you, Stacey, for your honest review, I am happy that I made your African dream come true, I liked your husband JOHN, a person full of business plans and ideas, I had a chance to learn more of business while we were on safari, kimkim platform is one of the best places to connect with local people who will have the best information and knows everything about safari in details, I am happy about your recommendation.
thank you again.

Joseph

Masai Mara Safari and Zanzibar beach vacation · Kenya - Aug 31 - Sep 13, 2018

Traveler: David B. - Local specialist: Susan Deslaurier

So my wife and I decided to spend our honeymoon/1st year anniversary on an African safari in Kenya, then to Seychelles, and Dubai on the way back home (Los Angeles).
I could not have asked for a better travel agent. Communication was very simple using the kimkim chat room, even though she was on Kenya time and I was at home. She guided me through everything and made the whole experience very simple and enjoyable.
She arranged our driver, Richard to pick us up from the airport and took... read more

So my wife and I decided to spend our honeymoon/1st year anniversary on an African safari in Kenya, then to Seychelles, and Dubai on the way back home (Los Angeles).
I could not have asked for a better travel agent. Communication was very simple using the kimkim chat room, even though she was on Kenya time and I was at home. She guided me through everything and made the whole experience very simple and enjoyable.
She arranged our driver, Richard to pick us up from the airport and took us to all the places we wanted to go including the Giraffe Center, David Sheldrick Elephant Orphanage and also do some volunteering at a local primary school to help give back to those schools in need. Richard is very kind and professional. He made us feel very welcome and comfortable throughout our stay in Nairobi.
The safari camps that Susan had me choose from were all very nice. I am happy we chose to go with the Tawi Lodge at the Amboseli National Park (our favorite part of our entire trip). The service was better than we could have asked for and it felt very serene and intimate. The Serena lodge at Masai Mara was more of a hotel resort but had the most spectacular views of the bush.
After our stay in Kenya, we went to Seychelles and stayed at the beautiful Hilton Northolme Resort and had a lovely time. The views of the Indian Ocean were beyond amazing. Susan also had set up an airport pick up and drop off service there.
We headed to Dubai after our tropical island getaway. Although Susan's services stopped at the Seychelles part of our trip, she recommended me to another travel agent who booked my international flight from home to Dubai and Seychelles to Dubai and back.
Overall, I am so very glad we decided to use kimkim as our travel agency and got lucky that we were able to work with Susan. She exceeded our expectations and allowed us to have the best vacation of a lifetime. Thank you

Susan Deslaurier profile photo
Susan Deslaurier, local specialist, responded to this review:

It was such a pleasure to plan this special trip with you David. With your first thoughts on where you wanted to go and what you wanted to experience, we really worked well together to create each day of this great adventure. I wish for many more beautiful travel experiences for you and your wife.
Ashe oleng, asante sana, many thanks.
Susan

Wildlife and adventure · Kenya - Aug 5 - Aug 17, 2018

Traveler: Yuruani O. - Local specialist: Susan Deslaurier

Susan was wonderful with helping us plan our trip. She really listened to what type of experience we were looking for and made it possible. I’ve traveled to over 20 countries, but Kenya was by far one of the best experiences I’ve had. If you are going to Kenya, follow Susan’s recommendation, and go to Maji Moto! That was an experience of a lifetime. I will gladly recommend Susan for anyone looking to travel to Kenya.

Susan Deslaurier profile photo
Susan Deslaurier, local specialist, responded to this review:

So happy to know you had a great experience with us Yuruani. We had so much fun showing you the beauty of Kenya and especially sharing our Maasai community in Maji Moto. I hope you're all practicing your campfire singing and spear throwing skills! Hoping we'll see you back another day. Ashe oleng (many thanks)

Michele

2018 Safari · Kenya - Mar 29 - Apr 4, 2018

Traveler: Michele B. - Local specialist: Joseph Njoroge

Joseph of Jossy Travel treated us incredible, he exceeded our wildest dreams! We were able to see the big five and many other animals and we were so close! Joseph explained interesting facts and told wonderful stories that I am sure we will be telling our family for many years to come. Joseph knows the ins and out and was even able to get us a new card for our camera when we ran out of space., Birthday cake for my daughter, helped us bargain hunt by speaking to the locals. There is nothing... read more

Joseph of Jossy Travel treated us incredible, he exceeded our wildest dreams! We were able to see the big five and many other animals and we were so close! Joseph explained interesting facts and told wonderful stories that I am sure we will be telling our family for many years to come. Joseph knows the ins and out and was even able to get us a new card for our camera when we ran out of space., Birthday cake for my daughter, helped us bargain hunt by speaking to the locals. There is nothing this man can’t accomplish for you. We will miss Joseph smile, laugh and just knowing we were taken care of in such a wonderful way.

Joseph Njoroge profile photo
Joseph Njoroge, local specialist, responded to this review:

Thank you, Michele, for your honest review, we worked together to make that happen, I must say you have a very nice family and I am happy we made the family "African dream come true", thank again!