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Melvin Mapetla

I believe in the transformative power of travel, seeing it as a journey that unveils a world of unforgettable moments. In my role as General Manager at Truly Swahili, we focus on creating meticulously crafted journeys, infused with both precision and passion. We aim to offer more than mere trips, but experiences that become treasured, lifelong memories. Our goal is to share the essence of East Africa from our unique perspective, connecting travelers with the rich tapestry of our homeland's stories, cultures, and landscapes. Travel, to us, is an extraordinary gateway, a commitment to excellence, and an opportunity to share our world's wonders with the world.

What places and activities do you specialize in?

"I specialize in East Africa for wildlife safari, private tours, history & culture, adventure & trekking, beach & relaxation, FIT travel, group travel, VIP clients, luxury safaris, events, MICE and complex itineraries."

How did you get involved in travel?

"My journey into the world of travel began not as a choice, but as an innate calling. From a young age, I was fascinated by the diverse tapestry of human life – our differences that mark us and the similarities that bind us. There was a world out there, rich in places, cultures, and flavors, and I was irresistibly drawn to experience it.

This yearning led me on a global odyssey, through various roles in the travel industry, each stop a new chapter of learning and discovery. But in this journey of exploring distant lands, a realization dawned upon me – the most profound stories were those of the people and how they shared their world with me. My journey into travel was profoundly shaped by the experiences shared with friends from around the world. Gloria, an American friend from Ghana, introduced me to the bustling streets of New York, from Times Square to the iconic Brooklyn Bridge. Each step through these vibrant neighborhoods unveiled the city's energetic rhythm and the rich mosaic of its urban landscape, showcasing an array of street foods and the city's fast-paced lifestyle. In Dubai, Musa, a friend, gave me a vibrant tour, offering a glimpse into the Emirati way of life's evolution from traditional Bedouin roots to the towering skyscrapers and luxurious lifestyle of modern Dubai, a city where ancient traditions and futuristic ambitions coexist harmoniously. And in Lagos, Miss B, a Nigerian colleague, took me on an unforgettable culinary adventure through the world of spicy 'pepe' dishes, where each meal was a vibrant symphony of local spices, their rich colors and bold flavors telling the story of Nigeria's diverse and dynamic culture. Each of these individuals shared a piece of their identity with me, creating a mosaic of beautiful experiences. I was sold!

Amidst my travels, a powerful sentiment tugged at my heart – the desire to also showcase the beauty of my own roots, my East Africa. It was a homecoming, a journey to reconnect with the land that shaped me. As I reacquainted myself with the vibrant cultures, the pulsating life in the streets, the warm smiles of my people, I found my true calling.

Now, I stand as a bridge between the world and the wonders of East Africa. It’s more than just travel; it’s about sharing a piece of my soul, the essence of my homeland. I am here to offer not just a journey, but an immersion into the true spirit of Swahili life. Through my eyes and experiences, I invite others to feel the heartbeat of this land, to understand why I was so passionately drawn to bring its stories to the world."

Please share a unique travel experience you will never forget.

"Our Mombasa misadventure was something straight out of a travel comedy show. Picture this: a group of friends, all bright-eyed and bushy-tailed, dreaming of lounging on sun-kissed beaches and soaking up the rich Swahili culture. Our grand plan? To wing our accommodation – a bold move from the ancient, pre-review era.

So, we stumbled upon this "charming" hotel online. The pictures screamed paradise – think 'Heaven in Mombasa'. Bags packed, we set off, ready for our budget-friendly, top-tier hotel experience. You could practically hear the triumphant music playing as we imagined the envious faces of our not-so-adventurous friends.

But reality hit us like a slapstick comedy pie to the face. As we tumbled out of our marathon bus ride, we laid eyes on this... let's call it 'vintage' hotel. "Phew, glad that's not ours!" we chuckled, pointing at the dilapidated building. Oh, the irony! That crumbling relic was our very own booked paradise – a live-action lesson in the wonders of Photoshop. It was like the hotel had swiped right on a beauty filter and catfished us!

I remember thinking, "Is this even legal? Where's the travel police when you need them?" As we stood there, bewildered, we realized our 'great steal' was more of a 'great joke'. And oh, the neighborhood – it was as if we'd landed on the one spot in Mombasa that had missed the memo on fun activities. There is a phrase is Swahili "Wueh!" which most Swahili people exclaim when they feel defeated. For us it was Wueh!! indeed.

Back to square one, with no other choice, we huddled together to redraw our entire trip. Stranded but not defeated, and with the collective enthusiasm of travel junkies, we crafted a new adventure. This misstep became a masterclass in the value of local knowledge – and the power of a good laugh. In the end, our debacle turned into an epic tale of friendship, resilience, and the hilarity of travel gone awry. Who needs a perfect holiday when you've got a story for the ages, right?"

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Recent trip reviews for Melvin

We enjoyed our safari tremendously. John, ou...
Kenya | Jul 12 - Jul 18, 2026

R
Roger D.
Sunland Park, NM | Reviewed on Jul 20, 2026
We enjoyed our safari tremendously. John, our guide was excellent and we departed as friends would do. We w ere disappointed that in Nakuru there were no flamingos, while the impression had been created. It was a situation going on for some time, based on the extreme high water level nd lack of shallow levels for the flamingos. Read more

We enjoyed our safari tremendously. John, our guide was excellent and we departed as friends would do. We w ere disappointed that in Nakuru there were no flamingos, while the impression had been created. It was a situation going on for some time, based on the extreme high water level nd lack of shallow levels for the flamingos.

Hotel Reviews
Serena Hotel Nairobi
Nairobi

Excellent hotel with very good service. Swimming pool is heated.

Authenticity & Character
Very stylish.
Location
Since we were transported we have no opinion about the location. It was close enough to the airport
Staff
Very personal service.
Cleanliness & Comfort
Egret Savannah Camp
Nakuru

Very nice positioned in a natural environment. Staff is extremely friendly. Accommodation is pleasant.

Authenticity & Character
Location
Well positioned in a natural environment.
Staff
All staff deserve the credit.
Cleanliness & Comfort
Mara serena lodge
masai mara

We enjoyed this hotel very much. The cultural aspects of it were very special.

Authenticity & Character
Cultural aspect. Friendliness of staff.
Location
Quite far, but that is the whole idea of the National,park.
Staff
Friendliness
Cleanliness & Comfort
Activity Review
 Sunrise Boat Cruise  on Lake Nakuru
Sunrise Boat Cruise on Lake Nakuru
Nakuru

There were no flamingos, which was a disappointment.

Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Jul 20, 2026

Thank you so much for your kind review. We’re delighted to hear you had such a wonderful safari and that John made your journey so memorable. We’ll be sure to share your kind words with him.

We also appreciate your feedback regarding the flamingos at Lake Nakuru. Unfortunately, the high water levels have caused many of them to relocate in recent years. That said, they do occasionally return, as they did last year, so sightings are still possible, although never guaranteed.

It was a pleasure hosting you, Roger, and we hope to welcome you back to East Africa again soon.

This was a bucket list adventure and our buck...
Kenya | Jul 3 - Jul 12, 2026

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Pat F.
Ashburn, VA | Reviewed on Jul 20, 2026
This was a bucket list adventure and our bucket overflowed from beginning to end. Melvin and the Kimkim team put our safari together exactly as we requested. We were in very good hands with our driver, John, at the helm. He is knowledgeable, caring, funny and a master at spotting animals we could only have wished to see. He shared stories and culture and local customs. We felt safe at all times. We parted in adoring friendships. We already have a plan to return. Thank you all!! Read more

This was a bucket list adventure and our bucket overflowed from beginning to end. Melvin and the Kimkim team put our safari together exactly as we requested. We were in very good hands with our driver, John, at the helm. He is knowledgeable, caring, funny and a master at spotting animals we could only have wished to see. He shared stories and culture and local customs. We felt safe at all times. We parted in adoring friendships. We already have a plan to return. Thank you all!!

Hotel Reviews
Naivasha Sopa Lodge
Nairobi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Lion Hill Hotel
Nairobi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Mara Game Camp
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skynest Residences by CityBlue
Nairobi

Just a bit loud at night because of street music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening  Game Drive at Lake Nakuru National Park
Evening Game Drive at Lake Nakuru National Park
Kenya
Game drive in Nairobi National Park
Game drive in Nairobi National Park
Nairobi
Quality of Experience
Guides, Drivers and Staff
Transport
 Sunrise Boat Cruise  on Lake Nakuru
Sunrise Boat Cruise on Lake Nakuru
Nakuru
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot-air Balloon Safari above the Mara
Hot-air Balloon Safari above the Mara
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
2nd Day Full Day Safari at the Maasai Mara
2nd Day Full Day Safari at the Maasai Mara
Kenya
Transfer from Nairobi to Naivasha  via the Rift Valley View Point
Transfer from Nairobi to Naivasha via the Rift Valley View Point
Kenya
Relax at leisure
Relax at leisure
Nairobi
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
Nairobi
Full Day Game Drive at Lake Nakuru National Park
Full Day Game Drive at Lake Nakuru National Park
Kenya
Evening  Game Drive at the Maasai Mara
Evening Game Drive at the Maasai Mara
Kenya
Full Day Safari at the Maasai Mara
Full Day Safari at the Maasai Mara
Kenya
Hiking / Biking at Hell's Gate National Park
Hiking / Biking at Hell's Gate National Park
Kenya
Crescent Island Animal Walk
Crescent Island Animal Walk
Kenya

There were several nice ostrich meandering about. One walked past me and brushed her feathers with my arm. How fortunate I was to have such a personal encounter.

Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Jul 20, 2026
Hi Pat Thank you so much for your wonderful review. Reading that your bucket list adventure turned into a journey where your “bucket overflowed” truly means the world to us. It was an absolute pleasure designing this safari with you, and we’re delighted to hear it matched everything you had hoped for. John will be especially touched by your kind words. He is passionate about sharing the incredible wildlife, culture, and traditions of East Africa, and it’s wonderful to know he made such a... Read more

Hi Pat

Thank you so much for your wonderful review. Reading that your bucket list adventure turned into a journey where your “bucket overflowed” truly means the world to us.

It was an absolute pleasure designing this safari with you, and we’re delighted to hear it matched everything you had hoped for. John will be especially touched by your kind words. He is passionate about sharing the incredible wildlife, culture, and traditions of East Africa, and it’s wonderful to know he made such a lasting impression while ensuring you felt safe and well cared for throughout your journey.

Thank you for trusting us with such a special trip. We look forward to welcoming you back for your next East African adventure. Until then, we wish you many happy memories of the wildlife, landscapes, and friendships you made along the way.

The whole experience just exceeded my wildest dreams!
Kenya | Jul 3 - Jul 12, 2026

E
Emily R.
Sheboygan, WI | Reviewed on Jul 14, 2026
Melvin was incredibly knowledgeable and accommodating during the process of developing our ideal itinerary from the start. We did everything we wanted to and nothing we didn't! Overall, our trip was incredible. I wouldn't change a thing about it from the activities to the lodging to the individuals on the ground that made everything happen. The whole experience just exceeded my wildest dreams! Read more

Melvin was incredibly knowledgeable and accommodating during the process of developing our ideal itinerary from the start. We did everything we wanted to and nothing we didn't!

Overall, our trip was incredible. I wouldn't change a thing about it from the activities to the lodging to the individuals on the ground that made everything happen. The whole experience just exceeded my wildest dreams!

Hotel Reviews
Skynest Residences by CityBlue
Nairobi

Would gladly stay here again. It was clean, check-in was easy, and the suites were huge. There was some noise from the nearby city but the hotel offered earplugs. Also very nice to have a washing machine in the suite!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naivasha Sopa Lodge
Nairobi

The rooms seemed slightly dated but the experience with the animals up close more than made up for it. I would gladly stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Lion Hill Hotel
Nairobi

Was under construction when we were there. Our room was pretty small but we still had a great stay. I believe the new lodges will be larger.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Mara Game Camp

Wow Wow Wow!!! Absolutely the best stay of our trip. I would highly encourage anyone to stay here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Safari at the Maasai Mara
Full Day Safari at the Maasai Mara
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking / Biking at Hell's Gate National Park
Hiking / Biking at Hell's Gate National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Joseph, our guide in Hell's Gate, was not my favorite. Kind of pushy with reviews/sales at his private shop.
Transport
Evening  Game Drive at Lake Nakuru National Park
Evening Game Drive at Lake Nakuru National Park
Kenya

This was my favorite game drive of the whole trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Crescent Island Animal Walk
Crescent Island Animal Walk
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Nairobi to Naivasha  via the Rift Valley View Point
Transfer from Nairobi to Naivasha via the Rift Valley View Point
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Relax at leisure
Relax at leisure
Nairobi
Quality of Experience
Guides, Drivers and Staff
Transport
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
Nairobi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Game drive in Nairobi National Park
Game drive in Nairobi National Park
Nairobi

This was such a fun way to kick off our trip. Our guide, John, was incredible and we saw many animals due to his knowledge and skill.

Quality of Experience
Guides, Drivers and Staff
Transport
 Sunrise Boat Cruise  on Lake Nakuru
Sunrise Boat Cruise on Lake Nakuru
Nakuru

This ended up not as sunrise but midday with lunch. Regardless, it was amazing! The food was incredible, the staff fantastic, and the drinks were flowing. It was a really relaxing experience nestled between game drives.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hot-air Balloon Safari above the Mara
Hot-air Balloon Safari above the Mara
Kenya

Wow! I'm so glad we did this. Absolutely a highlight of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
2nd Day Full Day Safari at the Maasai Mara
2nd Day Full Day Safari at the Maasai Mara
Kenya

Just amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Game Drive at Lake Nakuru National Park
Full Day Game Drive at Lake Nakuru National Park
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Evening  Game Drive at the Maasai Mara
Evening Game Drive at the Maasai Mara
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Jul 15, 2026
Hey Emily, Thank you so much for your incredibly kind words. It truly means a great deal to hear that your trip exceeded your wildest dreams. It was an absolute pleasure working with you to create an itinerary that reflected exactly what you were hoping for. Knowing that every experience felt worthwhile and that the accommodations, activities, and our team on the ground all came together to make your journey so memorable is the greatest compliment we could receive. On behalf of everyone... Read more

Hey Emily,

Thank you so much for your incredibly kind words. It truly means a great deal to hear that your trip exceeded your wildest dreams.

It was an absolute pleasure working with you to create an itinerary that reflected exactly what you were hoping for. Knowing that every experience felt worthwhile and that the accommodations, activities, and our team on the ground all came together to make your journey so memorable is the greatest compliment we could receive.

On behalf of everyone at Truly Swahili, thank you for trusting us with such a special adventure. We hope the memories you made in East Africa stay with you for many years, and we would be honored to welcome you back whenever you’re ready for your next adventure.

Moms 70th birthday
Tanzania | Jun 16 - Jun 25, 2026

J
Jewel B.
Tampa, FL | Reviewed on Jul 02, 2026
very responsive both before, during and after the trip and great selection of activities and hotels. Something we should have asked at orientation, but was not as clear that we would have the same guides/vehicle throughout which was a nice pleasant surprise, but went in not knowing how the actually safaris/ guides would work. Also was mentioned would be more comfortable flying back, but was not told upfront that it would be transfers back in the Safari Jeeps and bumpy roads which is why we... Read more

very responsive both before, during and after the trip and great selection of activities and hotels. Something we should have asked at orientation, but was not as clear that we would have the same guides/vehicle throughout which was a nice pleasant surprise, but went in not knowing how the actually safaris/ guides would work. Also was mentioned would be more comfortable flying back, but was not told upfront that it would be transfers back in the Safari Jeeps and bumpy roads which is why we originally did not opt to fly as assumed would be an easier drive to airport. Also had to ask several times about a refund for one activity but eventually was resolved.

Activity Reviews
2nd Day Full Day Safari Experience at Serengeti National Park
2nd Day Full Day Safari Experience at Serengeti National Park
Tanzania

same as before great guides and lots of animals seen

Half Day Safari Experience at Tarangire
Half Day Safari Experience at Tarangire
Tanzania

same as before great guides and lots of animals seen

Evening Game Drive
Evening Game Drive
Kenya

same as before great guides and lots of animals seen

Full Day Safari Experience at Ngorongoro
Full Day Safari Experience at Ngorongoro
Kenya

Saw so many animals and great guides.

Coffee Tour in Ngorongoro
Coffee Tour in Ngorongoro
Ngorongoro

was a nice cultural experience but was less about the coffee, was assuming was a larger plantation/farm that focused on coffee.

Guided visit to the Birding  Sanctuary in Ngorongoro
Guided visit to the Birding Sanctuary in Ngorongoro
Ngorongoro

was not a guided visit, but the hotel was nice and there were a lot of birds to observe just walking alone in hotel

Hot Air Balloon Safari at Serengeti
Hot Air Balloon Safari at Serengeti
Tanzania

highlight of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Safari Experience at Tarangire National Park
Full Day Safari Experience at Tarangire National Park
Tarangire National Park

great park, was long day having a travel from Arusha then full day safari so maybe some preparation ahead of time about options for a break etc.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Long trips and vehicle was very bumpy with bad suspension so was tough for person who has to urinate frequently or for my elder mom with back issues.
Tanzanian Inspired Flavours
Tanzanian Inspired Flavours
Tanzania

Was a great cultural experience, but was quit long for one day right after travel.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Jul 08, 2026
Thank you so much for taking the time to share such thoughtful feedback. We truly appreciate your kind words about our responsiveness and are delighted to hear that you enjoyed the selection of hotels and experiences. We also sincerely appreciate your constructive comments. You are absolutely right that we could have done a better job during the orientation in explaining that you would have the same guide and vehicle throughout the safari. We are pleased this turned out to be a positive... Read more

Thank you so much for taking the time to share such thoughtful feedback. We truly appreciate your kind words about our responsiveness and are delighted to hear that you enjoyed the selection of hotels and experiences.

We also sincerely appreciate your constructive comments. You are absolutely right that we could have done a better job during the orientation in explaining that you would have the same guide and vehicle throughout the safari. We are pleased this turned out to be a positive surprise, but we agree that this should have been communicated clearly from the outset so you knew exactly what to expect.

Regarding the return journey, thank you for highlighting this as well. We understand how the expectation of a more comfortable transfer could have been confusing, and we will ensure we are much clearer in future about when road transfers are involved, the expected driving conditions, and how they compare with flying so our guests can make fully informed decisions.

We also apologize for the delay in resolving the refund for the cancelled activity. While we are glad it was ultimately sorted out, we understand the frustration of having to follow up multiple times, and we are reviewing our internal processes to ensure these matters are handled more proactively in the future.

Thank you again for traveling with us and for helping us improve. We hope to have the opportunity to welcome you back to East Africa for another unforgettable journey.

Kenya Masai mara, Tanzania Serengeti, Rwanda gorilla trekking
Kenya | May 25 - Jun 6, 2026

Rajesh
Rajesh P.
Woodway, TX, USA | Reviewed on Jun 22, 2026
we traveled from may 24th 2026 to June 6th 2026 to Kenya, Tanzania and Rwanda. Melvin team is amazing as we have welcome call 1 month before with us and they are helpful in getting visa and working thru all details. Guides in each country -Norman ( Kenya) , Simba and Kaku ( Tanzania) and Nelson ( Rwanda) are very friendly, professional and caring. trip was amazing memorable and without any hick ups. Thank you whole team ( Caroline, redo and Irene). Thank you thank you for providing amazing... Read more

we traveled from may 24th 2026 to June 6th 2026 to Kenya, Tanzania and Rwanda. Melvin team is amazing as we have welcome call 1 month before with us and they are helpful in getting visa and working thru all details. Guides in each country -Norman ( Kenya) , Simba and Kaku ( Tanzania) and Nelson ( Rwanda) are very friendly, professional and caring. trip was amazing memorable and without any hick ups. Thank you whole team ( Caroline, redo and Irene). Thank you thank you for providing amazing experience.

Hotel Reviews
Fairview Hotel, Nairobi
Nairobi

they have restaurant 24 hours and they serve hot food anytime. location was very peaceful, convinent, safe and rooms are cleaned and comfortable. Staff was amazing

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiloreza Volcanoes Ecolodge
Musanze

very friendly service, feels like home, they wash your shoes after you come back from trekking, food was amazing, they did bon fire at our request just for us that was very kind .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Coffee Tour in Ngorongoro
Coffee Tour in Ngorongoro
Ngorongoro
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Jun 23, 2026

Thank you so much for your kind words. It was truly a pleasure to be part of your journey through Kenya, Tanzania, and Rwanda.

I’m delighted to hear that everything went smoothly and that Norman, Simba, Kaku, and Nelson helped make the experience so memorable. I will be sure to share your feedback with Caroline, Fredo, Irene, and the rest of the team, they will be thrilled to hear it.

Thank you for trusting us with your adventure. We hope to welcome you back to East Africa again someday.

Melvin did a fantastic job arranging the best...
Kenya | Feb 21 - Mar 5, 2026

Judy
Judy J.
Los Angeles, CA | Reviewed on Mar 19, 2026
Melvin did a fantastic job arranging the best East Africa safari experience. Our private drivers, John in Kenya and Kaka and Jambo in Tanzania were perfect! They were always on time, and the best at knowing where to spot wildlife and birds. They were extremely knowledgeable about the game reserves we were driving through and habits of the wildlife living there. It was so nice to have the same drivers and vehicle throughout our time in Kenya & Tanzania. In both countries, we saw many... Read more

Melvin did a fantastic job arranging the best East Africa safari experience.

Our private drivers, John in Kenya and Kaka and Jambo in Tanzania were perfect! They were always on time, and the best at knowing where to spot wildlife and birds. They were extremely knowledgeable about the game reserves we were driving through and habits of the wildlife living there. It was so nice to have the same drivers and vehicle throughout our time in Kenya & Tanzania.

In both countries, we saw many game drive vehicles with 6-8 people all trying to get a view of the animals and not looking very happy, it made us appreciate even more the wisdom in having a private driver/vehicle. We stopped when we spotted animals of interest to us, as well as always having the best view!!

In Kenya, we spent two nights each at three game drive locations in Kenya - Nairobi National Park, Lake Nakuru National Park - Sarova Lion Hill Game Lodge and Maasai Mara - Sarova Mara Game Camp. We especially wanted to thank Duncan, Nelson, Nicholas, Ole Mule and Caroline (Chela) at the Sarova Mara Game Camp. Caroline was our private hostess who made sure we were taken care of!

In Tanzania, we spent two nights each at Serengeti National Park - Kubu Kubu Tented Lodge
and Ngorongoro - Kitela Lodge

Our trip coordinator for both Kenya and Tanzania, Caroline Silole was a life-saver! She not only kept in touch with us throughout our time, but when our flight from Nairobi to Dubai was canceled due to the Middle East unrest, she was fantastic in arranging new flights. I don't know what we would have done without her!!

Hotel Reviews
Skynest Residences by CityBlue
Nairobi

We stayed in this hotel when we first arrived in Nairobi. The room was large and included a small kitchen space. The bed was fairly comfortable and the bathroom had a nice walk-in shower with plenty of hot water and water pressure. The buffet breakfast was ok - this was our first introduction to Kenyan pastry/food, and it fell far short of our expectation. I don't recall they had yogurt or much in the way of sliced cheese and meats the first morning - I believe they added some the second morning of our stay. They did have someone cooking eggs to order. The noise level during the night from outside casino/bars was outrageous. We were on the 11th floor but it was still so loud, ear plugs/white noise machine didn't help. The loud music/DJ went from roughly 9:00 pm until 5:00 AM the next day and was repeated Sat and Sun nights. The hotel front desk said this only happened on the weekend, and they had asked the casino to lower the noise level but they were ignored. The hotel had a fairly decent restaurant where we ate dinner.

Authenticity & Character
This was a hotel for guests who were staying longer term.
Location
The location was ok, but a bit disconcerting that when you arrive at the hotel, there is a locked driveway with guards. We didn't feel safe to walk around the neighborhood.
Staff
Hotel staff was polite.
Cleanliness & Comfort
Sarova Lion Hill Hotel
Nairobi

This location had cute cottages with space on the front stoop to sit and watch the sunset. Quiet and relaxing! The food was delicious and they offered vegetarian options as well as meat choices. Hotel staff was friendly and helpful, especially those in the restaurant.

Authenticity & Character
As a resort hotel, it offered a chance to highlight Kenyan art and culture.
Location
The hotel was located in the Lake Nakuru National Park so was very convenient for game drives.
Staff
Restaurant staff in particular always greeted us with a smile and warm hello. We did an early morning game drive, and the staff at dinner commented that we hadn't been there for breakfast!
Cleanliness & Comfort
The rooms were comfortable though a little small. The bed was comfortable and included mosquito netting that the staff prepared each evening for us. The bathroom was small and the second morning we didn't have hot water.
Sarova Mara Game Camp

We had a VIP tent with our own lounge access and hostess, Caroline (Chela) to make sure we were well taken care of. Our tent was located on the edge of the property, with the game reserve right outside our door. The Masai who were employed at the game camp one evening performed the jumping dance and explained the significance - how cool was that!! The food was delicious with many choices.

Authenticity & Character
These tents were glam camping at it's finest! The bed was comfortable and the room was large with a separate dressing area and large bathroom with a huge walk-in shower and separate tub area. Double sink vanity and separate toilet room.
Location
Our tent was located at the edge of the game camp, with the game reserve right outside our door (separated by an electric fence for safety).
Staff
Special call out to Duncan, Nelson, Nicholas, Ole Mule and Caroline (Chela), who helped make our stay so special.
Cleanliness & Comfort
There was a front porch where we could watch the sunset and have dinner while watching for wildlife!
Kubu Kubu Tented Lodge

We spent two nights in this unique location in Tanzania. Each tented lodge overlooks the Serengeti National Park and the abundance of wildlife that is displayed before your lodge is amazing! The room was large and the bed comfortable. The food was delicious. For the days we were on a game drive, they had lunch boxes available for you to pick out food you'd like to take on your drive for the missed meal.

Authenticity & Character
Location
The Serengeti plain is literally at your doorstep!
Staff
Special call out to Alex, Nuru and Linda. My husband loved their baked beans and the chef was happy to share their recipe!
Cleanliness & Comfort
Kitela Lodge
Karatu

After you turn off the highway, you drive along a dirt road for at least a mile before turning down a side road and ending up in paradise! The cottages are spacious with views over the coffee plantation and grounds. When we arrived, we were greeted with a variety of drinks to try as well as small snacks. The bed was extra king sized and very comfortable. The room was large with a fireplace and separate seating area. There was also seating on the outside deck where you could enjoy a relaxing evening soaking up the atmosphere! The large bathroom had a footed tub as well as a walk-in shower and separate toilet space. The food was delicious and the staff were very attentive! For their turn-down service, they will include a hot water bottle to warm your bed on chilly nights!

Authenticity & Character
They displayed local artist work.
Location
Off the beaten path - feels like your own slice of paradise!
Staff
The staff was very attentive.
Cleanliness & Comfort
The whole cottage was very comfortable - we hated to leave...
Mizingani Sea front Hotel
Zanzibar

The best thing about this hotel was it's location next to Stone Town. The breakfast was pretty good with a nice selection of choices. The bed was not as comfortable as I would have liked and the room was not as nice as I expected compared to what was shown on their website. Our room was on the first floor, by the pool, so perhaps rooms on the upper floor were nicer. My husband had a fish dish that made him ill.

Authenticity & Character
The hotel had a nice middle-east vibe.
Location
On the waterfront next to Stone Town!
Staff
Cleanliness & Comfort
We had no shampoo in the shower.
Activity Reviews
Game drive in Nairobi National Park
Game drive in Nairobi National Park
Nairobi

This was our first introduction to the wildlife we'd be seeing in Kenya! Nairobi National Park is much smaller than the other parks in Kenya, so there is a greater opportunity to see wildlife up close.

Quality of Experience
Closeup view of giraffes and a lion our first full day in Kenya was outstanding!
Guides, Drivers and Staff
Our guide/driver, John was fantastic! He was so knowledgeable about the wildlife and their habits. He was also a bird enthusiast and was happy to point out birds we had never seen before!
Transport
Surprisingly, the safari Land Cruiser's are pretty comfortable. The ability to have the roof raised in order to stand and get better shots of the wildlife was key to our experience.
Relax at leisure
Relax at leisure
Nairobi

Since we arrived late in the evening, this "experience" didn't pertain to us.

Quality of Experience
N/A
Guides, Drivers and Staff
Our game drive guide, John, and trip coordinator, Caroline, met us at the airport and drove us to the hotel. Caroline accompanied us to our room to make sure we were properly settled in!
Transport
It was great to be met at the airport with the vehicle we'd been exploring Kenya in for the next week!
Encounters with Giants: A Day at the Nairobi Giraffe Centre
Encounters with Giants: A Day at the Nairobi Giraffe Centre
Nairobi

This was really a 20 min stop max and was on the way back to our hotel so why not stop.

Evening  Game Drive at Lake Nakuru National Park
Evening Game Drive at Lake Nakuru National Park
Kenya

This was really an afternoon game drive as the park doesn't allow vehicles after 6:00 pm. That being said, this was a great drive to see wildlife that was closer to our resort.

Quality of Experience
Always new animals/birds to see!
Guides, Drivers and Staff
Our guide/driver John was the best!
Transport
John knew just which trails to follow to find wildlife!
Afternoon Boat Cruise on Lake Nakuru
Afternoon Boat Cruise on Lake Nakuru
Nakuru

We were the only two passengers for this tour. It's pretty amazing as this tour company is the only ones allowed on Lake Nakuru. We had a smooth cruise from one side of the lake to the other, with a delicious lunch provided. When we reached the other side we switched to a small boat so we could get closer to where the pelicans and flamingoes were.

Quality of Experience
Our guide on the boat was Masai
Food
The tour did an excellent job providing farm to table fresh food!
Guides, Drivers and Staff
Very knowledgeable guide on the boat
Transport
The boat had comfortable swivel bucket type seats with open sides so you had a clear view of the lake.
Full Day Safari at the Maasai Mara
Full Day Safari at the Maasai Mara
Kenya

We met our Tanzania driver and guide at the air strip and were quickly on our way to seeing the wildlife on the Serengeti!

Quality of Experience
The Maasai Mara is quite different from the game reserves in Kenya so you end up seeing wildlife that you didn't experience before.
Food
The food was quite delicious!
Guides, Drivers and Staff
Kaka and Jombo were an outstanding guide and driver brother combo! Very knowledgeable about the wildlife and where best to find them!
Transport
Having this be a private tour with just the driver/guide and ourselves is the only way to go!
Evening Game Drive
Evening Game Drive
Tanzania

Another amazing game drive - each one is worth going on!

Quality of Experience
Really, every game drive we did was amazing!
Guides, Drivers and Staff
Our guide and driver were so much fun and made the drives we went on with them even better!
Transport
 Stone Town  Tour
Stone Town Tour
Tanzania

Nice tour where you explore the alleyways of Stone town. You really can't experience this area without a guide navigating the different narrow streets.

Quality of Experience
Guides, Drivers and Staff
Our guide was very knowledgeable about the area.
Transport
We weren't transported anywhere as our hotel was located right next to Stone town - we walked!
Full Day Safari Experience at Serengeti National Park
Full Day Safari Experience at Serengeti National Park
Tanzania

Another outstanding game drive in Tanzania!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Game Drive at Lake Nakuru National Park
Full Day Game Drive at Lake Nakuru National Park
Kenya

Early morning full day game drive was great! Yes it's a long day, but the resort packs breakfast and lunch for you as you're going quite a distance from your lodging. This was such a fun day looking and finding wildlife!!

Quality of Experience
The animals on the game reserve can be widely spread out so you need a full day to explore the different areas they could be located!
Guides, Drivers and Staff
Again, our guide/driver John knew just where to go to find wildlife!
Transport
The ability to have the roof raised on your vehicle in order to have unobstructed views is the best!
Lake Manyara Cultural Experience and biking Safari
Lake Manyara Cultural Experience and biking Safari
Tanzania

This experience gave us a chance to get to meet and see the people in that part of Lake Manyara.

Quality of Experience
Nice opportunity to walk among the community and get an idea of how the people live their lives.
Guides, Drivers and Staff
The guide was from that area and knew all about the crops and improvements being made.
Transport
Bikes can be fun...
Evening  Game Drive at the Maasai Mara
Evening Game Drive at the Maasai Mara
Kenya

During this drive, we've now moved into the more plains part of Kenya and an opportunity to see even more wildlife!!

Quality of Experience
Food
the food in general was very good
Guides, Drivers and Staff
Transport
Full Day Safari Experience at Ngorongoro
Full Day Safari Experience at Ngorongoro
Tanzania

We had our closest encounters with zebra and elephants here.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Mar 19, 2026

Thank you so much for this, it truly means a lot. I’m really glad everything came together the way it did and that you had such a memorable experience across both Kenya and Tanzania.

John, Kaka, Jambo, and Caroline will be so happy to hear your kind words, I’ll be sure to pass them along. I’m especially pleased Caroline was able to step in and support you during the flight disruption, that kind of care on the ground is exactly what we aim for.

It was an absolute pleasure planning this with you, and I’m so grateful you chose us for such a special trip.

Karibu tena

Amazing experience
Kenya | Nov 6 - Nov 15, 2025

C
Carmen P.
Houston, TX | Reviewed on Dec 09, 2025
This is my 4th trip with Kim Kim and have loved everyone of them. I thought Truly Swahili to be fantastic. All their drivers and guide were outstanding. Duncan our driver in Amboseli was incredible and went out of his way to give us an amazing experience in Kenya. Anthony had a tough act to follow because Duncan was so amazing but he held his own.
In Tanzania, Kaka and Simba went out of their way to make sure we completed the 5 and made us laugh tons. The professionalism and customer care of...
Read more

This is my 4th trip with Kim Kim and have loved everyone of them. I thought Truly Swahili to be fantastic. All their drivers and guide were outstanding. Duncan our driver in Amboseli was incredible and went out of his way to give us an amazing experience in Kenya. Anthony had a tough act to follow because Duncan was so amazing but he held his own.
In Tanzania, Kaka and Simba went out of their way to make sure we completed the 5 and made us laugh tons. The professionalism and customer care of the truly Swahili team showed all the way to the end when Irenemical came to say hello and good buy on our last day.
Highly recommend the whole team from planners to guides and driver!!

Hotel Reviews
Lemala Ngorongoro Tented Camp
Arusha
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lemala Ewanjan Tented Camp
Arusha P.O. Box 14529, Arusha. Tanzania.
Authenticity & Character
Location
Lo
Staff
Cleanliness & Comfort
Sarova Mara Game Camp

Nice to be on the tend and all but felt more like a more commercial property than some of the boutique places that we were at. Still nice but not as great as elephant gorge which was the highlight property of our trip

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elephant Gorge Camp
Nairobi

Loved the elephant gorge… the location of the property is incredible. True immersion. The place, the team, everything!!

Authenticity & Character
Location
Loved being in a conservancy. The grounds are beautiful
Staff
Super helpful and attentive
Cleanliness & Comfort
Villa Rosa Kempinski
Nairobi, Kenya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Safari Experience at Ngorongoro
Full Day Safari Experience at Ngorongoro
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maasai Culture and Heritage Tour
Maasai Culture and Heritage Tour
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Safari Experience at Serengeti National Park
Full Day Safari Experience at Serengeti National Park
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening Game Drive
Evening Game Drive
Kenya
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Safari at the Maasai Mara
Full Day Safari at the Maasai Mara
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Evening  Game Drive at the Maasai Mara
Evening Game Drive at the Maasai Mara
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Safari Experience at Amboseli National Park
Full Day Safari Experience at Amboseli National Park
Amboseli National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Safari Experience at Amboseli National Park
Half Day Safari Experience at Amboseli National Park
Amboseli National Park
Quality of Experience
Guides, Drivers and Staff
Duncan was simply wondrrful. Great driver!
Transport
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Dec 09, 2025
Hi Carmen and Wendy, Thank you both so much for taking the time to share your review it truly means a lot. I’m incredibly grateful that you chose us to help plan your East Africa journey, and it makes me so happy to hear that you enjoyed your experience. It was a real pleasure working with you, and I’m glad we could help bring your adventure to life. If you ever decide to return to East Africa or explore another corner of the world, I’d be thrilled to assist you again. Thank you once again... Read more

Hi Carmen and Wendy,

Thank you both so much for taking the time to share your review it truly means a lot. I’m incredibly grateful that you chose us to help plan your East Africa journey, and it makes me so happy to hear that you enjoyed your experience.

It was a real pleasure working with you, and I’m glad we could help bring your adventure to life. If you ever decide to return to East Africa or explore another corner of the world, I’d be thrilled to assist you again.

Thank you once again for your trust, your kindness, and your wonderful feedback. Wishing you many more amazing travels ahead :)

An Amazing Tanzania Adventure
Tanzania | Aug 10 - Aug 20, 2024

G
Greg P.
Canada | Reviewed on Sep 08, 2024
Our recent family trip to Tanzania with kimkim was amazing! From the moment we began to inquire about the adventure to the shaping of the schedule—and questions along the way, we found Melvin and his team to be incredibly responsive and diligent. Upon arrival in Kilimanjaro, we were greeted warmly by Irene and her team, and always felt confident that we were in good hands. Tanzania opened our eyes to just how much the country has to offer—from hiking the lower slopes of Mount Kilimanjaro to... Read more

Our recent family trip to Tanzania with kimkim was amazing! From the moment we began to inquire about the adventure to the shaping of the schedule—and questions along the way, we found Melvin and his team to be incredibly responsive and diligent. Upon arrival in Kilimanjaro, we were greeted warmly by Irene and her team, and always felt confident that we were in good hands. Tanzania opened our eyes to just how much the country has to offer—from hiking the lower slopes of Mount Kilimanjaro to discovering giraffes, hippos and lions as we moved through Serengeti national park, and learning about a culture which differs so much from Canada. What made the trip especially fun were our guides—Kaka and Jambo, who were very friendly, knowledgeable, competent, organized and had a wonderful sense of humor. Hoping this is not our last adventure to Tanzania!

Hotel Reviews
Lake Manyara Serena Lodge
Karatu
Mbuzi Mawe Serena Camp
Arusha, Tanzania
Neptune Pwani Beach Resort & Spa Zanzibar
Zanzibar
Arusha Serena Hotel
Arusha

Amazing hotel, very beautiful building and great staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skynest Residences by CityBlue
Nairobi

The hotel feels very institutional and the food (breakfast) was terrible. Thank goodness we didn't stay there too long.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Hike on Mountain Kilimanjaro
Day Hike on Mountain Kilimanjaro
Tanzania
Canoeing in Arusha
Canoeing in Arusha
Tanzania

We didn't do this because of scheduling issues.

The Sheldrick Wildlife Trust - Elephant Orphanage Visit
The Sheldrick Wildlife Trust - Elephant Orphanage Visit
Nairobi
Encounters with Giants: A Day at the Nairobi Giraffe Centre
Encounters with Giants: A Day at the Nairobi Giraffe Centre
Nairobi
Sunset Dhow Cruise in Zanzibar
Sunset Dhow Cruise in Zanzibar
Tanzania

Would skip this in the future. The crew wasn't that competent and the harbor was not a pretty spot to boat.

Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Sep 08, 2024
Thank you so much for taking the time to share your experience! It was an absolute pleasure working with you and your family to plan this unforgettable journey through Tanzania. I'm thrilled to hear that the trip exceeded your expectations and that you felt well taken care of by our team, from the planning stages right through to your adventure with Irene, Kaka, and Jambo. Tanzania truly is a remarkable destination, and it's wonderful to know that the natural beauty, wildlife, and rich... Read more

Thank you so much for taking the time to share your experience! It was an absolute pleasure working with you and your family to plan this unforgettable journey through Tanzania. I'm thrilled to hear that the trip exceeded your expectations and that you felt well taken care of by our team, from the planning stages right through to your adventure with Irene, Kaka, and Jambo.

Tanzania truly is a remarkable destination, and it's wonderful to know that the natural beauty, wildlife, and rich culture left such a lasting impression on you and family. Your kind words about us mean a lot, as we are passionate about creating memorable experiences and sharing the wonders of our region.

We certainly hope this won’t be your last adventure with us, and we would love to help you explore more of what East Africa—and beyond—has to offer in the future.

Friendly travel service that treats you like family and creates unforgettable experiences
Kenya | Aug 19 - Aug 30, 2024

Scott
Scott S.
Seattle, WA | Reviewed on Sep 01, 2024
This was the second epic trip that we booked through KimKim and could not speak higher of the knowledge, professionalism and dedicated support we received once again on this two week trip through Kenya. Both Melvin and Stephen took care of every detail of accommodations, tours, side trips and dedicated drivers. They really listened to what our goals were for the trip - both adventure and budget wise - and customized a trip that we could never have put yigether on our own. The safaris were... Read more

This was the second epic trip that we booked through KimKim and could not speak higher of the knowledge, professionalism and dedicated support we received once again on this two week trip through Kenya. Both Melvin and Stephen took care of every detail of accommodations, tours, side trips and dedicated drivers. They really listened to what our goals were for the trip - both adventure and budget wise - and customized a trip that we could never have put yigether on our own.

The safaris were all memorable as were the hotels and provided meals. They were also wonderful to work with in terms of answering questions and really picking our brains to find things to see that were attuned to our ideals of fun stuff to do.

Most impressive was their availability while on the trip. Whenever we had a question or perhaps hit a small snag, they were immediately available to right any wrong or perhaps instant ways to make quick changes to the itinerary. When we wanted to add a visit to a museum that wasn’t on the original plan, they immediately made it happen.

It was also clutch to have our own driver, Peter, for the entirety of the trip who was friendly and always open to our whims of stopping at a roadside attraction or taking us to a specific spot for lunch. He was so nice and so pleasant to let us just wallow in the beauty of the countryside without always feeling the need to create conversation.

Can’t speak highly enough about KimKim’s partners that they chose to work with. They take the headache out of travel and let you just sit back and enjoy the wonders of your trek.

Can’t wait for our next adventure and working with another top notch team!

Hotel Reviews
Rhino Watch Safari Lodge

A charming retreat hotel conveniently located in Aberdare between several national parks. The staff is wonderfully friendly and the food was above average with a nice variety of selections. The individual cottages differ in size and style. If you don’t want to be too earthy, then stay away from the tent cabins as they are just that…tents. The problem with all the different rooms is none have heat. So if the weather is chilly, the rooms are a cold bummer. The WiFi is also really weak throughout the property and especially in the rooms. There is also no tv in the rooms, so know what you’re getting here. If more of a rustic feel without the modern benefits if what you want, this is the place. Oh, and the piped in muzak into the dining and bar area was terrible covers of American pop standards played over and over again. How about some local, Swahili stylings or something to put the guest in the mood of being in central Africa. Big miss.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heat in rooms
Sarova Whitesands Beach Resort & Spa
Mombasa

Beautiful property right on the white sand beaches of the Indian Ocean. Super friendly staff and an endlessly diverse buffet makes this a jewel. Ask for a room with an ocean view. The swim up pool bar is also a joy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Sep 02, 2024

Thank you so much for your kind words! It was a pleasure to work with you and to help create a memorable trip through Kenya. Stephen, Peter, and I are thrilled that you enjoyed the safaris, accommodations, and personalized touches. We’re so glad we could make your experience seamless and enjoyable. Looking forward to planning your next adventure!

Brilliant trip to Uganda and Tanzania!
Tanzania | Jun 16 - Jun 26, 2024

Simone
Simone B.
Brooklyn, NY | Reviewed on Jul 07, 2024
Brilliant trip to Uganda and Tanzania! Melvin and Irene did a wonderful job organizing everything for us in both countries and personally greeted us which we appreciated. Melvin was our point of contact in the lead up and was always very responsive and helpful. We were very pleased with the final itinerary and how easy it was to get this trip planned. Fantastic guides and drivers in both countries. They were very informative, organized, got us where we needed to be safely, and were a lot of... Read more

Brilliant trip to Uganda and Tanzania! Melvin and Irene did a wonderful job organizing everything for us in both countries and personally greeted us which we appreciated. Melvin was our point of contact in the lead up and was always very responsive and helpful. We were very pleased with the final itinerary and how easy it was to get this trip planned. Fantastic guides and drivers in both countries. They were very informative, organized, got us where we needed to be safely, and were a lot of fun! Beautiful accommodation in every location. Will organize future trips with Truly Swahili and can't recommend them enough. Memories to last a life time!

Local specialist: Melvin Mapetla
Melvin
Melvin Mapetla
Local specialist in East Africa | Replied on Jul 07, 2024

Thank you so much for your wonderful review! It was a pleasure planning and hosting your trip to Uganda and Tanzania. We're thrilled to hear that you enjoyed the itinerary, the guides, drivers, and the accommodations. The team will be delighted to hear your kind words. We look forward to welcoming you back for another adventure with Truly Swahili. Memories like these are what we strive to create!