Kenya Travel Agents

Wow. Just Wow!
Four of us made a last minute decision to go to Kenya to revisit some places my husband and family remember as children and to create new memories now as adults and to bring their spouses to share those experiences with. Within a very short timeline Joseph at KimKim created an itinerary and plan that was nothing short of perfect. Joseph delivered this itinerary in a very short time span.

Joseph was incredibly responsive and no questions were left unanswered with great attention to detail. Throughout our trip he was quick to respond and ensured all was going
As planned. No stones were left unturned.

Our group of four were paired up with our driver and guide Eric. Eric was truly exceptional. He helped to find all the places my husband and brother-in-law wanted to visit with ease and coordinated admittance with grace and ease. Eric was patient, kind and thoughtful as the brother visited and reminisced at places of their childhood. He enjoyed looking at the pictures of their childhood and listening to the stories of their life in Kenya in the late 1960’s.

Eric introduced us to Kenyan Life as he drove us around the countryside. He was our drive during our game drives and we could not have asked for better. He wanted to ensure we saw everything there was to see. He spoke with staff at parks and with rangers to enhance our experience. No one could ask for more than he provided to us.

Some of the roads were encountered along the way were pretty rough. It was a bit disconcerting at times when the bottom of the vehicle scraped along. Eric took this all in stride. A vehicle with higher clearance would be ideal for these types of situations.

The attention paid to each and every aspect of this trip was really beyond compare.
Each hotel/accommodation was unique and varied. All were fantastic. Joseph provided us with some many new experiences and honored the old. Not a detail was missed from flights, hotels and lunch reservations.

Joseph, Eric and the team at KimKim made the whole African experience of old and new memories so incredibly special and for that we are truly grateful.

When we decided last minute to take a trip from Calgary to Kenya I had no idea where to start. With only days to to plan a deeply personal and emotional trip for our group and given our tight timeline and the complexity of our needs, (and specifically my lack of knowledge of where we were going!!!), I was initially apprehensive about the trip and how everything would come together. I sent a simple message to a website called KimKim and all my worries vanished. Joseph connected with me immediately and exceeded all expectations and delivered an extraordinary experience. Truly.

From the very beginning, Joseph demonstrated an incredible sense of urgency and responsiveness. Within hours of our initial contact, he provided a comprehensive outline of our potential itinerary, tailored perfectly to our specific desires and requirements. His quick responses to emails and phone calls ensured that every detail was addressed promptly, leaving no room for stress or uncertainty. I truly wonder when he sleeps!!! Right up until the very last day he organized us and ensured our safety from the first to the last day.

In addition to Joseph's perfection in planning, our trip driver/guide , Eric, went completely above and beyond. We went to Kenya to re-vist the places my husband and his family lived in 1967, 1968 and 1969. Eric, our guide and now our friend, was able to connect with the local people in a capacity that we never would have been able to communicate properly. He spoke so well with guards at the college where my father in law taught and lived at, enabling us the opportunity to enter the community and see the home they lived in. We visited the school where my brother in law attended, which was a truly moving experience seeing where he spent years as a young boy. The golf courses their father played and the hotels the favoured. He found and took us to places that we were unsure we would even be able to find.

Half our trip was old memories then the next half was new memories. Eric took us on a few safari's where we saw the most beautiful animals and we were able to get closer to some than we ever thought imaginable. He was relentless trying to find us a lion! He talked with the rangers with such respect and taught us so much.

The only suggestion I would have is that we wished the vehicle we had was better. Eric did an incredible job driving on very poor roads, through the safari and from location to location. The vehicle should have been raised higher. I would only suggest when using this company that you request a better vehicle for the roads.

Accuracy was another area where both Joseph and Eric were incredible. They meticulously arranged every aspect of our journey, from flights and accommodations to local tours and special activities. Despite the short timeline, there were no errors or misunderstandings; everything was exactly as promised. It was evident that they paid close attention to every detail, ensuring our trip was seamless and enjoyable.

Communication was clear, consistent, and compassionate throughout the entire planning process and during our trip. Eric took the time to understand the emotional significance of our trip and handled all arrangements with a level of care and sensitivity that made us feel valued and understood. They kept us updated at every stage, providing reassurance and support when we needed it most.

Our trip turned out to be a profoundly moving and unforgettable experience. Their ability to deliver such a well-organized and meaningful trip on a short timeline was truly impressive. I wholeheartedly recommend Joseph at Nariku Travel to anyone in need of a travel agent who is not only professional and efficient but also empathetic and dedicated to creating memorable journeys.

Thank you, Joseph & Eric, for turning our vision into reality and for making our trip so special. We will always be grateful.

I booked a safari with Animal Kingdom through Kim Kim and it was an absolutely amazing experience from start to finish. There are so many options of safaris to choose that it can be daunting. From the moment I messaged with Nicholas, I felt completely at ease. In the process leading up to the trip, he answered all of my copious questions. He was always quick and kind with his responses. He made sure we go our vaccinations and the proper visa. Once we arrived, he and our driver, John, picked my wife and I up from the airport. This was the biggest relief since we landed at 11:00pm local time. Nicholas rode with us to the first hotel we stayed at and he walked us through what most of the trip would look like beyond the itinerary he provided. For almost the rest of the trip, my wife and I were just with John, our driver. I cannot talk highly enough of John. We told him all of the animals we wanted to see and what pictures we wanted. He made sure we got and saw everything we wanted. He also did an amazing job of answering all of the questions we asked throughout the trip. On our last day, we had many hours between our last safari and our flight out of Nairobi and Nicholas and John helped my wife and I out by recommending a good area of Nairobi to stay in until the flight and then John took us to the airport.

For the trip, we went to Nairobi National Park, David Shedrick’s Elephant Preserve, Giraffe Center, Masai Mara, Lake Nakuru, Lake Naivasha, and Amboseli. All were fantastic but Lake Nakuru was our biggest surprise. Do not skip it!

Hotel Reviews

Fair Acres Boutique Hotel

Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

Fantastic hotel! Staff was attentive. The room was nice and clean. The restaurant had delicious food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ashnil Mara Camp

Maasai Mara

The lobby area was very nice. The buffet was good for all meals. WiFi was only available in the main area which was a challenge. You also could not bring food to your room because monkeys would break in and steal it. Otherwise, great experience!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lake Naivasha Simba lodge

Naivasha

The grounds of this hotel are amazing! Very cool area to walk around and be amongst zebras, giraffes, and other wildlife.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kilima Safari Camp

Nairobi, Kenya

The first room we were put in smelled like an animal had died inside of it. There were also many bugs, living and dead, in the room that was “freshly cleaned.” We switched rooms without issue from the staff but the lack of cleanliness persisted in the second room. It was also incredibly hot when we were there. There was no portable fan in the room. There was one fan which was mounted on the wall in the room. This would be fine but they put a twin bed with a full wooden bed frame in front of the fan so you couldn’t use the queen bed without sweating all night. Then, at night, there were thousands of grasshoppers. This would not be a problem except for the fact that they kept getting in the room so I heard them all night trying to get past the mosquito netting. Worse yet, the hotel didn’t have any protection for the outdoor buffet. So while we were trying to eat, grasshoppers were jumping into our mouths and food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Giraffe center

Nairobi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Nairobi National Park

Nairobi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

David sheldricks

Nairobi

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a fantastic trip!
Joseph was extremely helpful, patient, and always responsive. He worked with us and adjusted the trip to all our requests until we had the trip we always dreamed of. During the journey, it all went smoothly, and he was still available when we needed him. Somewhat more expensive than anticipated, but truly a great experience.

Activity Reviews

David Sheldrick Wildlife Trust

Kenya

It was so heartwarming to see all of the great work that is happening at Sheldrick Wildlife Trust, and of course, who doesn't love seeing these amazing beings up close. Loved every minute of the experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lake Naivasha Hells Gate National Park

Kenya

So fun!! Beautiful place

Quality of Experience

Guides, Drivers and Staff

Transport

Hello Joseph, I wanted to give you a feedback about Andrew who was great with us during our trip who was able to answer all our questions and adapt according to our needs. Andrew is very professional and I plan to come back with my mom and would like to do the same trip with Andrew again. The trip was fantastic and very interesting we saw everything we wanted to see. Compared to the hotels they were all very good but on the 2nd a lake navaisha the room was not terrible and the food too. And for the last one in masai Mara this one was top but no wifi in the room which is a pity. So much for my little return I wanted to thank you and thank Andrew.