Kenya Travel Agents

Kimkim has selected the best Kenya travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Kenya who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Kenya
Chat with a local specialist who can help organize your trip.

Joseph Thuo

(48 reviews)
Kenya Travel Agent based in Nairobi, Kenya
Joseph specializes in: Private Tours, History & culture, Adventure & Trekking, Beach & relaxation
Recent traveler reviews for Joseph:
"Joseph did a great job of creating an itinerary that worked for myself and my 70 year old father." - by Amber, Feb 12, 2025 · see review
"Joseph did a great job at organizing our trip and ensured we got what we desired out of our visit, which included cultural immersion, safari drives, and a relaxing stay at the beach." - by Briana, Jan 16, 2025 · see review
"It was organised by Joseph, we had quick reply’s and great suggestions just cannot fault their service." - by Adrienne, Nov 14, 2024 · see review

Lize Enderstein

(37 reviews)
Kenya Travel Agent based in Cape Town, South Africa
Lize specializes in: Exceptional Safaris, Luxury & Honeymoon Tours, FIT & Group Tours and Adventure!
Recent traveler reviews for Lize:
"Overall the trip was amazing and everything went smoothly with Lize taking care of everthing for us as we traveled from place to place." - by Linette, Jun 17, 2025 · see review
"The success of the trip was in no small part due to the excellent work of Lize (Enderstein)." - by Michael, Jun 15, 2025 · see review
"Kimkim, particularly Lize, did a great job putting our trip together based on our wants and it was so well coordinated, we didn't need to worry about anything on the trip." - by Sally, Jun 4, 2025 · see review

Petru van Zyl

(17 reviews)
Kenya Travel Agent based in Western Cape, South Africa
Petru specializes in: FIT travel, Group travel, VIP clients, luxury safaris, self-drive tours, complex itineraries
Recent traveler reviews for Petru:
"Petru arranged the hotel, safari lodge, drivers and guides, and in-country air flights." - by John, Jan 1, 2024 · see review
"Thank you Petru for organizing an amazing trip for us." - by Aris, Nov 20, 2023 · see review
"Petru was a great source of knowledge helping us navigate South Africa." - by Gigi, Nov 4, 2023 · see review

Bianca Gersbach

(11 reviews)
Kenya Travel Agent based in Cape Town, South Africa
Bianca specializes in: Safaris, tours, hotels, lodges
Recent traveler reviews for Bianca:
"Despite planning our trip last-minute, Bianca, our Kimkim local specialist, expertly put together an amazing itinerary." - by Ravi, Jan 2, 2025 · see review
"Bianca did a great job of arranging and scheduling our lodging, activities and guides." - by Faithe, Oct 4, 2024 · see review
"We are experienced and demanding senior travellers and Bianca was very responsive to our specific needs and responding to our questions in a timely fashion." - by Tom, May 28, 2024 · see review

Stephan Meyer-Buenau

(9 reviews)
Kenya Travel Agent based in Kenya
Stephan specializes in: Wildlife Safari, Private Tours, History & Culture, Adventure & Trekking, Beach & Relaxation, FIT Travel, Group Travel, VIP Clients, Luxury Safaris, Events, Complex Itineraries, MICE
Recent traveler reviews for Stephan:
"We were lucky to be paired with Stephan from Truly Swahily!" - by Nicole, Aug 13, 2025 · see review
"My wife and I consider it great fortune to have found Stephan and the rest of the Truly Swahili team." - by Peter, May 18, 2025 · see review
"Stephan pulled together an adventure that was perfect for us!" - by Susan, Oct 25, 2024 · see review

Melvin Mapetla

(4 reviews)
Kenya Travel Agent based in East Africa
Melvin specializes in: Wildlife Safari, Private Tours, History & Culture, Adventure & Trekking, Beach & Relaxation, FIT Travel, Group Travel, VIP Clients, Luxury Safaris, Events, Complex Itineraries, MICE
Recent traveler reviews for Melvin:
"From the moment we began to inquire about the adventure to the shaping of the schedule—and questions along the way, we found Melvin and his team to be incredibly responsive and diligent." - by Greg, Sep 8, 2024 · see review
"Both Melvin and Stephen took care of every detail of accommodations, tours, side trips and dedicated drivers." - by Scott, Sep 1, 2024 · see review
"Melvin and Irene did a wonderful job organizing everything for us in both countries and personally greeted us which we appreciated." - by Simone, Jul 7, 2024 · see review

Trip Reviews for Kenya

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 62 ratings

Once in a lifetime + New Friends
Kenya | Jul 26 - Aug 7, 2025

Nicole
Nicole R.
Somerville, MA | Reviewed on Aug 13, 2025
Going to Kenya was my third major trip I have arranged with KimKim-- all wonderful experiences. We were lucky to be paired with Stephan from Truly Swahily! This was a multigenerational, two-week trip and part of it was off-the-beaten path to Kitale, Kenya. Stephan was an incredibly kind, thoughtful, and patient partner in planning. His recommendations were outstanding and he took our family and desires into full account from mobility to dietary requirements; a food allergy and a... Read more

Going to Kenya was my third major trip I have arranged with KimKim-- all wonderful experiences. We were lucky to be paired with Stephan from Truly Swahily! This was a multigenerational, two-week trip and part of it was off-the-beaten path to Kitale, Kenya. Stephan was an incredibly kind, thoughtful, and patient partner in planning. His recommendations were outstanding and he took our family and desires into full account from mobility to dietary requirements; a food allergy and a lactose-intolerant, vegetarian. Stephen and Winstone (our driver) were very communicative throughout our trip, checking in, modifying plans, or addressing unexpected needs. The people we met along the way are now family friends from our remarkable driver, Winstone, who was with us the entire trip to Dennis at Hemingway's Eden Residence, Patrick and Fred the GM at Giraffe Manor, Catherine the GM at Chui Lodge to pretty much the whole staff at Sala's Camp (Edgar, Nickson, Kasoe, Leah, James) from the Safari Collection! I would highly recommend!

Hotel Reviews
JW Marriott Hotel Nairobi

The food wasn't great-- except the Myna restaurant-- that was excellent. All the rest were disappointing quality.

Authenticity & Character
Just a nice hotel
Location
Staff
Anthony went out of his way to ensure adjoining rooms + removed the feathers
Cleanliness & Comfort
Excellent comfy beds, bathrooms and amenities lovely
Boma Inn

Our lunch took 2 hours-- they paced the meal without asking. However, at the same time, it was the BEST butter chicken I have every had! The only other challenge was that there were steps to get to your room-- so for mobility challenged that could be an issue-- all on the same 'floor'

Authenticity & Character
Just a hotel
Location
Staff
Our lunch took 2+ hours
Cleanliness & Comfort
Jopedwin Rehema House Hotel

Very solid hotel. Clean, well cared for, good food! The restaurant staff were lovely.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Salas Mara Camp
Nairobi, Kenya

5-star across the board. Only note of improvement would be for those with longer stays, like ours, to vary the menus. They repeated after 3 days. Entire staff was near perfection! Loved all of them

Authenticity & Character
Everyone was authentic and kind.
Location
Stunning! The best location... the river adds interest, looking across to Tanzania in the distance.
Staff
Incredible. Knew all our names, very flexible, very kind
Cleanliness & Comfort
No notes
Chui Lodge

No notes, no suggestions. Near perfection! Wonderful staff led by Catherine (she's amazing). Chef is wonderful-- great food, accommodating. Love the bungalows with the fireplaces. Isiah is a wonderful safari driver-- personable and knowledgeable. Only improvement would be to have the owners encourage road improvements to get from the village to the entrance! Full of pot holes and very bumpy.

Authenticity & Character
Bungalows are lovely and fireplaces are awesome.
Location
Beautiful setting. Love the preserve and being able to move about at night. Very serene
Staff
Catherine is a stellar leader
Cleanliness & Comfort
Beautiful and well-kept
Giraffe Manor
Nairobi, Kenya

The Retreat is amazing... it would be nice if that could be open in the evening as well. Loved the afternoon tea, but for me-- it was too much Giraffe feeding to do the afternoon tea, the morning visit to the room, and then breakfast. I really liked going to the Giraffe Center because they were more expert in the giraffe's. As a suggestion, it would be beneficial to have a staffer come to afternoon tea and give more behavioral and biological details -- and answer questions. The food was excellent! Another suggestion would to be add hooks for towels or bags in the Retreat bathrooms for changing, or coming out the pool to use the restroom, etc.

Authenticity & Character
Such a unique experience
Location
Loved getting to walk to the Giraffe Center
Staff
Patrick was excellent, Tony was top of service requests, and Fred was very welcoming as GM
Cleanliness & Comfort
The hot tub at the Retreat could have used to be cleaned more often. The beds were quite hard... could use a pillow-topper to be softer. Other properties have more comfy bedding and pillows -- like Sala's.
Hemingways Eden Nairobi
Nairobi

We loved the Main House, especially the outdoor patio and the fireplace. Dennis was exceptional with service. Only thing was there was no pool or plunge area. We greatly appreciated the sundowner with the Maasai team led by Fred. That was special!

Authenticity & Character
Location
Lovely property with greenery
Staff
Very responsive and excellent service! Only complaint was unconsented head/hair touching during Maasi dance during sundowner. It just made me uncomfortable.
Cleanliness & Comfort
The cleaning staff were lovely. Kind and not intrusive.
Activity Reviews
Visiting a School
Visiting a School
Kitale

Wonderful experience at St. Monica's School. Loved learning about the school and supporting all the girls in their educational journey.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Kenyan Cooking Class & Local Market Tour
Traditional Kenyan Cooking Class & Local Market Tour
Nairobi

This was a mixed experience. The chef was accomplished and the food prepared was good. However, she was rude and arrogant to our driver -- and giving him multiple locations to go to.

Quality of Experience
Guides, Drivers and Staff
Transport
The bus was very loud and not necessary
Fairview Coffee Estate Visit
Fairview Coffee Estate Visit
Nairobi

Elvis was an exceptional tour guide! We learned a lot. It was great to get to buy the coffee at the end!

Quality of Experience
Guides, Drivers and Staff
Transport
Hot-air Balloon Safari above the Mara
Hot-air Balloon Safari above the Mara
Kenya

We had the only female balloon captain which was awesome! Beautiful ride and experience. My elderly parents were unable to go due mobility limitations which were only determined on our arrival-- and learning how we'd have to get in the basket and land. That was quite unfortunate. And there was no refund!

Quality of Experience
Guides, Drivers and Staff
Transport
Paul was awesome, our driver
Sunrise Boat Cruise On Lake Naivasha with Fishing
Sunrise Boat Cruise On Lake Naivasha with Fishing
Kenya

Benji was so knowledgeable and brought all kinds of rods and lures with him. My son had THE best time! He caught 4-5 bass. We also did a wonderful boat ride around the crescent and fed the African fishing eagles. That was very cool!

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking / Biking at Hell's Gate National Park
Hiking / Biking at Hell's Gate National Park
Kenya

Bikes were old and uncomfortable. An insane amount of dust from all the buses and vehicles. There was no separate path for bikes. Unsafe to ride so close to the buses. The guide tried to have us hike down to the gorge despite flash floods killing 5 people.

Quality of Experience
Guides, Drivers and Staff
Knowledgeable, but didn't make sure we had water
Transport
Bikes in poor condition
Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Aug 18, 2025
Hi Nicole, Thank you so much for such a detailed and thoughtful review. It truly means the world. I’m so delighted to know that this multigenerational trip was meaningful and that both the planning process and the journey itself felt supported, flexible, and personal to your family’s needs. Hearing that the experiences, from Kitale to the Mara, left such an impression is incredibly rewarding. I especially appreciate all of the specific feedback you shared on the properties and activities.... Read more

Hi Nicole,

Thank you so much for such a detailed and thoughtful review. It truly means the world. I’m so delighted to know that this multigenerational trip was meaningful and that both the planning process and the journey itself felt supported, flexible, and personal to your family’s needs. Hearing that the experiences, from Kitale to the Mara, left such an impression is incredibly rewarding.

I especially appreciate all of the specific feedback you shared on the properties and activities. We’ve carefully taken note of everything, from bedding comfort and menu variety to small details like towel hooks, timing of experiences, and even activity logistics. These insights are invaluable, and we’ll make sure to address them with our partners so that we can continue improving and offering the very best.

It was an absolute joy to partner with you in bringing this trip to life, and I’m so glad that Winstone and the teams at each property made such a strong impact as well. Thank you again for your kind words and for entrusting us with this once-in-a-lifetime journey.

With gratitude and warm regards,
Stephan

Trip of a Lifetime!
Kenya | Apr 17 - Apr 26, 2025

Kaitlyn
Kaitlyn M.
Dallas, TX | Reviewed on Jul 09, 2025
Kim Kim put together an AWESOME experience for us! We traveled to Kenya in April for 10 days as a family of four, with two girls (ages 11 and 13). Our itinerary was as follows: Nairobi (2 nights), Ol Pejeta Conservancy (2 nights), Nakuru (2 nights), Maji Moto (1 night), and then Masai Mara (2 nights). I was a little worried it would seem like a "bag drag" with all the separate locations, but it didn't! Everything was executed well and went smoothly with just enough downtime. While... Read more

Kim Kim put together an AWESOME experience for us! We traveled to Kenya in April for 10 days as a family of four, with two girls (ages 11 and 13). Our itinerary was as follows: Nairobi (2 nights), Ol Pejeta Conservancy (2 nights), Nakuru (2 nights), Maji Moto (1 night), and then Masai Mara (2 nights). I was a little worried it would seem like a "bag drag" with all the separate locations, but it didn't! Everything was executed well and went smoothly with just enough downtime. While planning the trip, we were also concerned about traveling during the rainy season; however, we were reassured by local experts that it would not impact our experience. It did affect us, but only in a positive way. The afternoon showers often occurred after lunch and during our siesta, and our evening drives were filled with animals emerging to enjoy the cooler weather after the passing storms. Not to mention, the crowds were minimal. We saw the Big Five on day three and continued to see everything we had dreamed of.
Our two favorite things:
1. Our driver, Andrew, was the best! He made us feel comfortable, safe, and communicated well; he could also drive that Land Cruiser! We were all sad to say our goodbyes and feel like we made a friend.
2. Maji Moto was an incredible experience for all of us, but especially the girls. We felt honored to be a part of the Masai for two days, and camping in the bush under the stars, eating goat, and listening to them sing was something we will never forget! I am very grateful to all the members of this camp for their time and for teaching us not only about their culture but also for letting us experience it for a short period. What wonderful people! If you do go, pack some extra school supplies and clothing for the kids. We brought a little but not enough, and wish we had brought a whole suitcase!

Hotel Reviews
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

Wonderful Rooms. The only complaint was that we had to move rooms the second night, and wish we could have just been assigned one room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Nakuru Lodge
Nakuru

We had a fantastic view and loved the pool after our day drives.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms need some updating, but we would still stay again!
Sweetwaters Serena Camp
Nanyuki

Loved this place! Tents were very well appointed, food and service were fantastic and we loved watching the animals at the watering hole.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

If you're looking for a full cultural experience and are up for a bit of adventure, you must give this place a try. I wrote more about this place in my trip review. Please take a look there. It was the highlight of our trip!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olive Bush Camp

We loved our awesome family tent and enjoyed hearing the hippos while we fell asleep. The food was incredible, and the staff were terrific. I highly recommend Olive Bush Camp.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Nairobi National Park
Nairobi National Park
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lake Nakuru Full Day Game Drives
Lake Nakuru Full Day Game Drives
Nakuru
Behind Scenes Chimpanzees
Behind Scenes Chimpanzees
Ol Pejeta Conservancy
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara
Maasai Mara Game Drives
Maasai Mara Game Drives
Masai Mara
David Sheldrick Wildlife Trust
David Sheldrick Wildlife Trust
Kenya

Worth the quick visit. Very educational and enjoyable, with great interaction with the elephants.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Giraffe Center
Giraffe Center
Kenya
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ol Pejeta Conservancy
Ol Pejeta Conservancy
Ol Pejeta Conservancy
Ol Pejeta Conservancy Game Drives
Ol Pejeta Conservancy Game Drives
Ol Pejeta Conservancy
Quality of Experience
Night Game Drive
Night Game Drive
Ol Pejeta Conservancy

Very cool experience! Definitely worth giving it a try.

Quality of Experience
Guides, Drivers and Staff
Transport
Lake Nakuru National Park Game Drive
Lake Nakuru National Park Game Drive
Nakuru
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jul 10, 2025
Hi Kaitlyn
Thank you so much for taking the time to share this wonderful feedback! We’re absolutely thrilled to hear that your family had such a memorable time in Kenya and that the itinerary worked out so smoothly—even with the multiple stops. It’s great to know that the rainy season ended up enhancing your experience rather than hindering it!
We're especially touched by your kind words about your time at Maji Moto. It truly means a lot to us that the camp made such a strong impression on...
Read more

Hi Kaitlyn
Thank you so much for taking the time to share this wonderful feedback! We’re absolutely thrilled to hear that your family had such a memorable time in Kenya and that the itinerary worked out so smoothly—even with the multiple stops. It’s great to know that the rainy season ended up enhancing your experience rather than hindering it!
We're especially touched by your kind words about your time at Maji Moto. It truly means a lot to us that the camp made such a strong impression on you and your daughters. Sharing our Maasai culture in a meaningful and respectful way is something we care deeply about, and it’s incredibly rewarding to hear that you felt welcomed and enriched by the experience.
We’ll be sure to pass your compliments on to Andrew—he really is amazing, and we’re glad he helped make your journey so comfortable and enjoyable.
You're most welcome back anytime in Kenya or other destinations in East Africa such as Tanzania, Uganda or Rwanda.
Warmest regards,
Joseph

We had a fantastic time in Aberdare and Sambu...
Kenya | Jun 20 - Jun 24, 2025

Peter
Peter B.
San Jose, CA | Reviewed on Jul 01, 2025

We had a fantastic time in Aberdare and Samburu with our most-excellent guide Martin W. from outfitter Truly Swahili. He was extremely knowledgeable about the local fauna (and flora), and was a lot of fun to explore the area with. Will definitely recommend him. Thanks again to Kimkim, Truly Swahili, Martin, and all the local critters for revealing themselves!

Cheers
Peter & Lisa Barto

Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Jul 02, 2025

Hi Peter,

Thank you so much for the amazing review! I’m thrilled to hear you had such a fantastic time in Aberdare and Samburu with Martin; he’ll be so happy to hear your kind words. It was a real pleasure planning this adventure for you and Lisa, and I’m so glad the local wildlife came out to greet you!

We’d absolutely love to plan another adventure for you in the future.

The trip was awesome! Joseph did a great job...
Kenya | Jan 30 - Feb 5, 2025

A
Amber R.
Dallas, TX | Reviewed on Feb 12, 2025
The trip was awesome! Joseph did a great job of creating an itinerary that worked for myself and my 70 year old father. We were overjoyed with the trip of a lifetime! Read more

The trip was awesome! Joseph did a great job of creating an itinerary that worked for myself and my 70 year old father. We were overjoyed with the trip of a lifetime!

Hotel Review
Ashnil Mara Camp
Maasai Mara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto

This was our favorite activity! Camping out at the Bush Camp after slaughtering a goat was an incredible cultural experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Feb 12, 2025
Dear Amber, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you had such an amazing trip—it was truly a pleasure crafting an itinerary that suited all of you. We're especially happy to know that Maji Moto Maasai "Olpul" Bush Camp was a highlight for you. It’s such a unique and immersive cultural experience, and I’m glad it left a lasting impression! If you ever decide to explore more off-the-beaten-path adventures, I’d love to help you... Read more

Dear Amber,

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you had such an amazing trip—it was truly a pleasure crafting an itinerary that suited all of you.

We're especially happy to know that Maji Moto Maasai "Olpul" Bush Camp was a highlight for you. It’s such a unique and immersive cultural experience, and I’m glad it left a lasting impression!

If you ever decide to explore more off-the-beaten-path adventures, I’d love to help you plan another unforgettable journey.

Wishing you all the best, and safe travels in the future!

Best regards,
Joseph

Our driver, John was amazing. The whole trip ...
Kenya | Jan 28 - Feb 6, 2025

Lauren
Lauren T.
Los Angeles, CA | Reviewed on Feb 09, 2025
Our driver, John was amazing. The whole trip was made by having him with us every day and in every park. Since all the accommodations were over 4 hours apart we spent a lot of time together, (in my opinion this is something that should have been explained during the booking process and planning).
I will say the accommodations started off strong but got worse as the time went on. The first place, Fair acres was nice although the bathroom area did not seem to clean. The second accommodation,...
Read more

Our driver, John was amazing. The whole trip was made by having him with us every day and in every park. Since all the accommodations were over 4 hours apart we spent a lot of time together, (in my opinion this is something that should have been explained during the booking process and planning).
I will say the accommodations started off strong but got worse as the time went on. The first place, Fair acres was nice although the bathroom area did not seem to clean. The second accommodation, Sweetwater was by far the best. The ease of being in the park was well worth the money. The food was absolutely amazing and the wait staff was so attentive. Lake Nakuru lodge was okay, with food that was just okay. We were glad to only stay there for one night. The Masai Mara cultural camp was amazing, and I wish we were able to stay in the regular accommodations for a night. The food was delicious. We did the bush camp which I wish was explained a little better before we booked, but it was a good experience. The last camping was Mara Kimana which was the worst accommodation by far. I would have rather stayed in the park to bypass the streets everyday and made the game drives easier. The caliber of food was not nearly as good as we were used to. The staff was nice, but I had to ask about my laundry multiple times. For dropping it off the bag was forgotten, and then for the delivery we did not get it until around 9pm, when we were leaving early the next morning.
After the safari was completed we went to the airstrip to get a flight to Nairobi to connect to Diani. It was disappointing to learn when we got to the airstrip that an option to go straight to Diani and not stop in Nairobi was an option. I wish this would have been provided for us and given as an option to upgrade for additional cost, we lost most of our day traveling. when we arrived in Diani we were disappointed in our accommodations. We personally do not like all-inclusive, and this place was just that. While the beach was beautiful, the room was okay and the bug net was impossible to work. Any time you tried to close it, the other side opened. Which was stressful in the middle of the night when you got up and then basically had to rearrange all the sides of it.

All in all we appreciate everything Kim Kim did but we would have liked a better explanation of the trip and what it entailed. We did not previously look up anything about traveling to Kenya so we knew nothing of what to expect and I feel like that could have been discussed and explained better.

Hotel Reviews
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

This place was a little far from the airport, and considering we had to drive back closer to the airport on our first day of travel it probably would have been better if we were in a different location. The staff made it easy to check in, the food that was available was okay. It was close to Karen Blixen and Bomas which we did that day. When we arrived the shower did not have any clean towels, but the staff brought some right away. The shower did seem like it needed to be cleaned, especially the doors and the floor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sweetwaters Serena Camp
Nanyuki

This was the best hotel we stayed at, we loved the staff and the cleanliness of the accommodations. The front desk was so welcoming, they had tea and coffee available at all hours, and the food for breakfast, lunch and dinner was amazing. There was a decent amount of options every time. At night they would give you a heating pack to sleep with since the tent can get a little cold, and it stayed warm almost all night. We loved staying inside the park so the game drive began as soon as we left in the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lake Nakuru Lodge
Nakuru

I would say the only positive thing about this hotel is that it is located in the park. The bed we slept on was by far the most uncomfortable and felt the same as sleeping on the floor. The food was okay, but they did not have that much variety. We would not recommend this place to other travelers.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

We had a wonderful time here learning about the community and what they have created. We would have liked to have more of an explanation of what this camp entailed. The walk to the bush camp was quite a hike and I would not recommend it for everyone. Once you are up at the camp there is no running water. While they do have a “washroom” it is just a wooden toilet that is covered by an enclosure. We were hesitant to participate in eating the goat, but after seeing it cooked we became much more comfortable. They had informed us that no one has every gotten sick from eating it and that was also comforting. I would have felt better if this was explained to me beforehand. All the staff was very sweet, and we really enjoyed the food offered.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mara Kimana Camp

We would not recommend this hotel to other travelers. Because it was outside the park getting into the park every day was a hassle, and you had to go through town and be swarmed by people trying to sell you stuff. The tent we were booked was entirely too big for us and had a master and a separate bedroom with 3 beds in it as well. For us, it seemed like a waste and we would have rather been booked inside the park at a nicer accommodation. When we got there I asked about laundry and they informed me they would bring a bag before dinner. This did not happen and I had to go to the front desk to remind them. The shower we took there was freezing and they had to work on the water heater. They did not have many food options for dinner. The WiFi in the tent did not work at all, you basically had to be in the reception area to be able to do anything on your phone. I was told the laundry would be completed before dinner the next night, when we left to go to dinner we still did not have the laundry. I was in the room during turn-down service and she said she would have it after dinner which left us not a lot of time to pack considering we were leaving early in the morning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Diani Sea Lodge
Diani Beach

I had read some reviews on google and trip advisor and requested to change this accommodation but only when it was too late. This was an all-inclusive hotel which would have been nice to know before it was booked. Me and my husband personally do not like these sorts of accommodations and would have rather been booked elsewhere. The room seemed clean, except the bathroom shower pretty much couldn’t drain due to the way it was built and water would get everywhere since there was no door. One of the weirdest things they did was have reusable water bottles full of “clean water” to brush teeth with and such but the fact that they were plastic reusable bottles was very weird. I didn’t want to put my mouth on something someone else had used. They had no water bottles anywhere for purchase, they just used a big jug to fill up everyone’s water. While this is fine, I would have liked to have access to water bottles while in the room. I could see how people get sick from the food. During all services some of the food that probably should have been cold was just left out, who knows how long this was for considering they had to set up for the service. We stuck to food that had been heated or was cooked right in front of us and I think that’s why we didn’t get sick. The bug net that was in the room was a mess. If you tried to close it on one side it opened on the other and felt like it was constantly open. It’s not that hard to have an easy to use bug net so this was really frustrating. We were worried about this because when you closed the door it still looked like it was open, there was cracks on all side that were decently big for plenty of insects to come in. I was thinking since this accommodation was on the beach that there would be beach loungers but unfortunately there was not, all the loungers are on the grass overlooking the beach. It felt like unless you got out there early you couldn’t get a lounger which was pretty annoying. People would leave their stuff there even if they weren’t using it all day. The service was pretty slow since it was all-inclusive. The outside pool bar usually had 2-3 guys working and about 10+ people waiting. At one point I waited 15 minutes for a coffee before I gave up because there was still someone in front of me that hadn’t ordered yet. there was an inside bar but everytime I went over there it was closed, so I’m not sure if they even use that. This place was close to the airport which was nice, but I would not recommend anyone else stay here. It was just okay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Ol Pejeta Conservancy
Ol Pejeta Conservancy
Ol Pejeta Conservancy

We enjoyed both drives

Quality of Experience
Guides, Drivers and Staff
Transport
Mount Kenya Day Hike
Mount Kenya Day Hike
Kenya

This was a much more difficult hike than I thought it was going to be and we are very active, working out daily and have been on previous hikes before. We would not recommend this activity to other travelers, it is basically all uphill with very little plateaus.

Quality of Experience
Guides, Drivers and Staff
Moses was an amazing guide even though we didn’t go all the way
Transport
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto Maasai "Olpul" Bush Camp
Maji Moto

Should be explained more what this entailes with pictures of where you will be staying, that there is a hike up there, etc.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maasai Mara Game Drives
Maasai Mara Game Drives
Masai Mara
Quality of Experience
Guides, Drivers and Staff
Transport
Lake Nakuru National Park Game Drive
Lake Nakuru National Park Game Drive
Nakuru
Quality of Experience
Guides, Drivers and Staff
Transport
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Feb 10, 2025
Dear Lauren, Thank you for taking the time to share your detailed feedback about your trip. We’re so glad to hear that John made such a positive impact on your experience—having a knowledgeable and reliable guide truly makes all the difference! We appreciate your honest thoughts on the accommodations and travel logistics. Your input is invaluable, and we regret that some aspects did not meet your expectations. We understand how important it is to have clear communication during the planning... Read more

Dear Lauren,

Thank you for taking the time to share your detailed feedback about your trip. We’re so glad to hear that John made such a positive impact on your experience—having a knowledgeable and reliable guide truly makes all the difference!

We appreciate your honest thoughts on the accommodations and travel logistics. Your input is invaluable, and we regret that some aspects did not meet your expectations. We understand how important it is to have clear communication during the planning process, especially regarding travel distances, accommodation details, and available flight options. Your comments will help us improve how we present these details to future travelers.

We’re also sorry to hear that the last accommodation and the experience in Diani did not align with your preferences. We aim to match each traveler’s expectations with the best possible options, and your insights highlight areas where we can refine our recommendations.

That being said, we’re thrilled you enjoyed Sweetwaters, the cultural experience in Maji Moto Maasai Cultural Camp, and the incredible wildlife encounters in Maasai Mara. We truly appreciate you choosing KimKim for your adventure in Kenya.

Thank you again for your valuable feedback.

Best regards,
Joseph