Rwanda Travel Agents

Kimkim has selected the best Rwanda travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Rwanda who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Rwanda
Chat with a local specialist who can help organize your trip.

Stephanie Louw

(7 reviews)
Rwanda Travel Agent based in Cape Town
I am an adventurous traveler with an insatiable wanderlust, wholeheartedly embracing every journey with boundless curiosity. My thirst for exploration takes me to diverse cultures and landscapes. Adding an exciting dimension to my travels, I am a passionate surfer, seeking out the perfect wave... read more

Nicholas Mwangi

(3 reviews)
Rwanda Travel Agent based in Nairobi
Nicholas specializes in: Wildlife Safaris,Beach Holidays,Mountain Climbing,Cultural Tours,Wildlife Photography,Honeymoon.
It was in my early childhood that my love for traveling really began. I grew up at the slopes of Mount Kenya the second highest Mountain in Africa an area that was rich in biodiversity with many wild animals like antelopes, foxes, leopards as well butterflies and wide variety of beautiful... read more

Trip Reviews for Rwanda

The latest reviews by travelers who booked their trip on kimkim
5.0
Based on 6 ratings

Agnes was very helpful in setting up our trip...
Rwanda | Nov 19 - Nov 25, 2023

Fuad
Fuad A.
Los Altos, CA | Reviewed on Nov 28, 2023
Agnes was very helpful in setting up our trip. When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she...
Read more

Agnes was very helpful in setting up our trip.

When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she supported our requests and adjusted the plans to match our schedule.

Hotel Reviews
Onomo hotel Kigali

It is clear that this hotel is catering for high end customers and expats. Overall it was good. But the rooms were extremely small. We tried to stay in one room with two bed, for me and my daughter. It was too cramped. We switched to two rooms. The food is OK but not great. The facilities are not maintain well. They advertise they have a gym, When I went there, only one machine worked, they others were hazards, an accident waiting to happen. They do not provide towels in the gym or the pool, you have to request, they bring it on demand, with a bit of delay. I switched three rooms, each one of them had maintenance issues. Squeaky and wobbly bathroom doors. Leaking faucets. In the last room, the sink plug with sink in and could not be taken out. I had to request technician to come fixed twice. The view from the dining area are superb, the pool area is nice as well. The hotel had a gate and cares need to check in before they enter. It give the feeling of safety.

Authenticity & Character
There is African Rwandan character but they are try ng too hard to be like the west.
Location
Easy to reach from the airport
Staff
Nice and kind
Cleanliness & Comfort
Da Vinci Gorilla Lodge
Musanze

We loved that lodge. The staff was attentive and kind and the lodge is incredibly nice, spacious, the room was humongous surrounded by lush vegetation. The gardens around the building were very nice, and very well maintained. We stayed in this lodge for three nights. The first night were on our own, no other guests. Their loss, our gain. We were treated by the staff very well. They were attentive to our needs. they have dining area down stairs and upstairs, they have sitting area downstairs and upstairs. Wherever we chose to sit in the evening, they immediately brought a movable "stove" to warm the area. The second night, we were joined by others, the staff was as attentive as the previous night. The evening, the local singers/dancers came to the lodge to give a performance. Everyone had good time. They invited us to join in their dancing. Last day we stayed there, we had to wake up very early (before 4:30) they prepared early breakfast for us, and bagged lunch. We went on a long, tough hike. the trail was muddy, it rained the whole day, when we arrived back to the lodge, We did not want to enter because we were so dirty. They insisted and helped, brought a staff help clean our feed and clothes. We had to do our laundry as we were leaving very early next morning. By far the experience in this lodge was the best we had.

Authenticity & Character
They deserve every praise we give them.
Location
Very close to the volcano national park, and to town.
Staff
Very kind and attentive. They best support and service in our entire trip.
Cleanliness & Comfort
Nice main area, nice room and nice ground.
EMERAUDE KIVU RESORT

Very nice location, not as nice as Davinci lodge. The room is very small, it does not fit two independent beds. We had to rent another room.

Authenticity & Character
It is a charming location and decorations.
Location
Excellent location near the lake, the views are incredible.
Staff
Cleanliness & Comfort
Overall very good, but they need to pay attention to maintenance
Activity Reviews
Kigali City Tour
Kigali City Tour
Kigali

Was very nice, We loved the trip to the market, As we liked the stop at the question coffee shop and the gallery. We were supposed to visit the Genocide museum, but an unknown VIP occupied the museum and we could not enter that day. Peter P, our driver and guide was incredible throughout the trip. He was helpful, knowledgeable and patient with all our questions. We loved him dearly.

Quality of Experience
Guides, Drivers and Staff
Peter was great, I wish there are 6 stars
Transport
The car was good through out the trip.
Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park

Overall, this experience was great. We started as all the trip to the Rwandan National Parks by going to the Headquarter, after a short briefing, we were driven to the starting point, we met the guide and porters. From there a short hike through nice farming field. we arrived to the edge of the forest. The monkeys rushed out to greet us, or to steal potatoes. All we needed to do was to stand and watch the monkeys. After some time on the edge of the forest, our guides recommended that we cross the short bridge to the forest. Monkeys there were thriving, many of them going about their business, some played, some stood around as if posing for our cameras. We saw at lease two mothers with tiny babies, the guide mentioned one of them was one week old. This was definitely one of the highlights of our trip.

Quality of Experience
We were surrounded by monkeys, eating, playing and coming so close to us.
Guides, Drivers and Staff
Our driver/guide was great through out the trip.
Transport
Everything was on time.
Cultural Village Visit
Cultural Village Visit
Volcanoes National Park

This visit was very informative and nice. We do appreciate that us visiting such place may help give people some employment and income and prevent them from reverting to poaching in the forest. But I cannot prevent the feeling that the whole thing is staged.

Quality of Experience
Guides, Drivers and Staff
Peter was great
Transport
. . . . . he was always there for us.
Hiking Mt. Bisoke
Volcanoes National Park

This hike was an experience for the ages. We are experienced hikers and have been on big mountains and in very difficult conditions. As we started the hike, rain started falling down. When we entered the forest, around 8:00Am, it ws pouring, the trails filled up with water. When we were asked at the beginning of the hike if we needed a porter, we, my daughter and I said, naively, we will take one, as we had only one backpack. Our guide asked as many porters to come with us as guests. This was a very wise decision. soon all of the guests discovered that, the porters' support is essential. They are young, strong and knowledgeable with the terrain and vegetation. The rain was relentless, the dirt turned into slicky mud, water was rushing down the trail. our porters and guides, were great at finding paths side stepping the most difficult parts. When we reached the top, we were grateful that we had the guides and the porters, but it was foggy and windy and because we were soaked in water from the rain and from the stepping in the rushing water, we took the mandatory picture and heading down. The fog prevented us from seeing the crater lake. Going down was even more difficult than going up. Again the porters were great at helping, supporting and steering us to the safest paths, All the guests said at the end that this experience will stay with us the rest of our lives.

Quality of Experience
Because of the rain, it was an exception experience.
Guides, Drivers and Staff
Peter was always great.
Transport
Same
Drive to Nyungwe Forest
Drive to Nyungwe Forest
Rwanda

It was just a long drive from the north to the south. Our driver and guide was great in answer our questions and entertaining us during the drive, but the drive itself was nothing special.

Quality of Experience
nothing special in the drive
Guides, Drivers and Staff
Transport
long drive
Nyungwe Forest Canopy Walk
Nyungwe Forest Canopy Walk
Nyungwe

We came to the forest on the designated day, but we decided not to take the walk that day and deferred it to the drive back home. It was raining and we wanted to enjoy the walk. We agreed with our guide, Peter, that we will need to pay the entrance fee again. When we came the next day, the weather was nice. The walk itself is VERY short, nothing special about the hanging bridges for anyone who visit a forest. The bridges are very short compared to the 2km long hike. The park guide, the one who works for the forest, was annoying, he started hinting that in order to answer any question he needs 20USD. not once but multiple times. The guides and porter should know that this is a bad way to get any tip.

Quality of Experience
not taking it. or recommend to the forest to take out the bridges altogether
Guides, Drivers and Staff
Our driver was great
Transport
same regarding the car/driver
Bird watching in Nyungwe forest
Nyungwe

The guide, Oscar, from the forest service was great and knowledgeable. Our own guide, Peter, joined us in this walk and birdwatching, he was helpful and knowledgeable as well. It was a great experience. He, as should be, was patient. At the beginning of the walk, we heard several birds, but not always saw them. then we turned the corner and were rewarded by money birds, several times. Also, the walk was at the edge of the forest on a small dirt road adjacent to the tea plantations. with farmers collecting the tea leaves. which was a bonus. I do bird watching on a weekly basis, this experience was exceptional.

Quality of Experience
Oscar (park guide) and Peter (our guide) were great.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great as well.
Chimpanzee tracking in Nyungwe national park
Chimpanzee tracking in Nyungwe national park
Nyungwe

With patience, we were rewarded with a great experience. We watched several Chimpanzees from a close distance. The Park guide warned us before the trekking started that sometimes, it takes time for them to locate the chimps. and that we may need to move from place to place. She was in constant communication with the trackers (Apparently, there are 35 of them who work in the part and help locate the chimps, before the tourist come) nd qt time we had to just stay still auntil she get the signal. There was one/two false alarms. Finally, we reached a place where there three chimps, but they were at the treetop, we could see them but not clearly. As we started going back, she got a signal that some chimps are at a certain location, she dispatched one of the porter/trackers on a short cut. The rest went slower on the main path. The tracker, was very fast, almost sprinting up the hill, causing us to huff and puff and profusely sweat. but we were reward with chimps, climbing down an high tree, stopping to eat, Hanging around for a while as if posing for out cameras. Very nice.

Quality of Experience
patience by the guide and tourist and expertise by the trackers.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great
Local specialist: Agnes Mirembe
Agnes
Agnes Mirembe
Local specialist in Uganda | Replied on Nov 29, 2023

Thank you so much for the review and the in-depth insight about the lodges.

A fantastic trip to Rwanda!
Rwanda | Aug 10 - Aug 17, 2022

V
Vamsi D.
Westbury, NY | Reviewed on Aug 24, 2022
Our trip was amazing and we are very grateful for all the hard work that went into planning it! We were able to see all the sites that we wanted to and Francis, our tour guide, was spectacular throughout the trip. He was very friendly, knowledgeable, and resourceful in making sure that the trip went smoothly—even when we encountered car troubles. The trip went very well, and I have no major complaints. The only recommendation I would have for future people taking this trip is that they be... Read more

Our trip was amazing and we are very grateful for all the hard work that went into planning it! We were able to see all the sites that we wanted to and Francis, our tour guide, was spectacular throughout the trip. He was very friendly, knowledgeable, and resourceful in making sure that the trip went smoothly—even when we encountered car troubles. The trip went very well, and I have no major complaints.

The only recommendation I would have for future people taking this trip is that they be given a safari car instead of a regular Toyota 4x4 since many of the roads we drove on require a safari car. Thank you very much for all your help planning a great trip!

Local specialist: Vivian Kironde

Culture and History
Rwanda | Jun 30 - Jul 12, 2019

Jennifer
Jennifer T.
Helper, UT | Reviewed on Jul 16, 2019
Agnes did a wonderful job helping me plan my trip! I wanted an in-depth look at Rwanda. No tour company offered an itinerary matching my desire. With Agnes, I was able to write more own itinerary. She organized the entire trip and arranged all the permits, no small feat in Africa. She quoted me a price that was all inclusive. I took it, it was a great price. However, please note, she was willing to design a less expensive, less inclusive trip if I preferred. I don't know if all Kim Kim... Read more

Agnes did a wonderful job helping me plan my trip! I wanted an in-depth look at Rwanda. No tour company offered an itinerary matching my desire. With Agnes, I was able to write more own itinerary. She organized the entire trip and arranged all the permits, no small feat in Africa.

She quoted me a price that was all inclusive. I took it, it was a great price. However, please note, she was willing to design a less expensive, less inclusive trip if I preferred.

I don't know if all Kim Kim agents are as awesome as Agnes. I hope so. I will definitely work with Kim Kim in the future. I hope to say good-bye to large organized tour groups forever.

Local specialist: Agnes Mirembe

Rwanda
Rwanda | Feb 18 - Feb 23, 2019

K
Kiran G.
United Kingdom | Reviewed on Feb 25, 2019
I booked a 6 day trip with Umoja to visit Rwanda together with my girlfriend Agnes was very responsive on the KimKim chat at helping me tailor the trip I wanted (seeing some of Kigali, chimps in Nyungwe, gorillas and golden monkeys in Volcanoes NP), and the quote from Umoja combined with KimKim's relatively modest commission made the trip much cheaper than comparable quotes I got from traditional agencies. Eric was the guide on the trip itself and he was excellent. Picked us up and made us... Read more

I booked a 6 day trip with Umoja to visit Rwanda together with my girlfriend

Agnes was very responsive on the KimKim chat at helping me tailor the trip I wanted (seeing some of Kigali, chimps in Nyungwe, gorillas and golden monkeys in Volcanoes NP), and the quote from Umoja combined with KimKim's relatively modest commission made the trip much cheaper than comparable quotes I got from traditional agencies.

Eric was the guide on the trip itself and he was excellent. Picked us up and made us feel welcomed at the airport, and struck a great balance between being informative and helpful but also providing us the space and freedom we needed to enjoy the holiday.

Would definitely recommend talking to Agnes about your next trip to East Africa.

Local specialist: Agnes Mirembe

Sights
Rwanda | Nov 16 - Nov 20, 2018

S
Sarah R.
Australia | Reviewed on Dec 10, 2018
We did a 6 day tour of Rwanda including Nyungwe National Park, Lake Kivu and the Volcanoes national park and we had an absolutely amazing trip! Everything was perfectly organised, Eric our guide was super friendly, with a great sense of humour and extremely knowledgeable about everything. He was always on time (read early :D ), had everything we needed, and drove the crazy winding roads with ease and comfort. Our tour was tailored to our wants and needs, without fuss. Booking was incredibly... Read more

We did a 6 day tour of Rwanda including Nyungwe National Park, Lake Kivu and the Volcanoes national park and we had an absolutely amazing trip! Everything was perfectly organised, Eric our guide was super friendly, with a great sense of humour and extremely knowledgeable about everything. He was always on time (read early :D ), had everything we needed, and drove the crazy winding roads with ease and comfort. Our tour was tailored to our wants and needs, without fuss. Booking was incredibly easy and safe and Agnes (who organised the tour) followed up and kept in contact to ensure everything ran smoothly and that we were comfortable. All the places were worth seeing, and we are so glad we did everything that we did. I would highly recommend these people and will definitely use them again if/ when I venture back to Africa.

Local specialist: Agnes Mirembe
Agnes
Agnes Mirembe
Local specialist in Uganda | Replied on Dec 10, 2018

Thank you very much Sarah