Rwanda Travel Agents

Kimkim has selected the best Rwanda travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Rwanda who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Rwanda
Chat with a local specialist who can help organize your trip.

Stephanie Louw

(14 reviews)
Rwanda Travel Agent based in Cape Town
Recent traveler reviews for Stephanie:
"My hat is off to both Nadia and Stephanie!" - by Judie, Nov 27, 2024 · see review
"Stephanie did a wonderful job in mapping my itinerary and coordinating all the points of contacts." - by M, Nov 26, 2023 · see review
"No question was ever too much for Stephanie during our planning / discussions and she was always helpful to give us further information or suggestions." - by Harrison, Jul 5, 2023 · see review

Agnes Mirembe

(12 reviews)
Rwanda Travel Agent based in Uganda
Agnes specializes in: hotel booking, trip planning, safari consultancy,car hire, reservations, tour guiding, MICE
Recent traveler reviews for Agnes:
"Agnes did an incredible job putting everything together and our guide Fred was just fantastic!" - by Eva, Aug 1, 2024 · see review
"Agnes at Kim Kim did a great job in putting together an exciting itinerary." - by Ben, Jul 12, 2024 · see review
"From the early stages of planning the trip month before into the days leading it, Agnes was great to work with and I was delighted to meet her the evening I arrived in person - what a nice surprise after months of talking virtually." - by Darla, Jun 6, 2024 · see review

Melvin Mapetla

(4 reviews)
Rwanda Travel Agent based in East Africa
Melvin specializes in: Wildlife Safari, Private Tours, History & Culture, Adventure & Trekking, Beach & Relaxation, FIT Travel, Group Travel, VIP Clients, Luxury Safaris, Events, Complex Itineraries, MICE
Recent traveler reviews for Melvin:
"From the moment we began to inquire about the adventure to the shaping of the schedule—and questions along the way, we found Melvin and his team to be incredibly responsive and diligent." - by Greg, Sep 8, 2024 · see review
"Both Melvin and Stephen took care of every detail of accommodations, tours, side trips and dedicated drivers." - by Scott, Sep 1, 2024 · see review
"Melvin and Irene did a wonderful job organizing everything for us in both countries and personally greeted us which we appreciated." - by Simone, Jul 7, 2024 · see review

Peter Mwanja

(2 reviews)
Rwanda Travel Agent based in Uganda
Peter specializes in: African safari, White water rafting, cycling, Golf tours, Nature tours, Mountain climbing, Gorilla tours, Big 5, Water safaris
Peter is an accomplished entrepreneur, Incentive travel specialist and the visionary founder of Umoja Motherland Tours (DMC) and Lasta Events (PCO), one of Uganda’s leading MICE outfits. With unwavering commitment to transforming the MICE and Safari in Uganda, Peter has propelled Incentive... read more

Trip Reviews for Rwanda

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 9 ratings

We had a wonderful trip! Agnes did an incredi...
Rwanda | Jul 3 - Jul 17, 2024

E
Eva W.
Portland, OR | Reviewed on Aug 01, 2024
We had a wonderful trip! Agnes did an incredible job putting everything together and our guide Fred was just fantastic! We loved this vacation with safari, gorillas and all the great people that we saw during this trip. We will contact Agnes in the future for our next vacation in Africa! It was our first trip to Africa but we would love to go back in the future. Read more

We had a wonderful trip! Agnes did an incredible job putting everything together and our guide Fred was just fantastic! We loved this vacation with safari, gorillas and all the great people that we saw during this trip. We will contact Agnes in the future for our next vacation in Africa! It was our first trip to Africa but we would love to go back in the future.

Hotel Reviews
Onomo hotel Kigali

Great hotel and wonderful staff. Nice rooms and nice restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akagera Game lodge

We loved this!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Da Vinci Gorilla Lodge
Musanze
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cormoran Lodge
Kibuye

Such great views and wonderful food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nyungwe top Top view hill hotel

Amazing! We even saw monkeys just outside the hotel!

Authenticity & Character
I’m
Location
Staff
Cleanliness & Comfort
Paradise kivu resort

Really nice location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Diana Fossey Hike
Diana Fossey Hike
Volcanoes National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Boat  ride on lake Kivu
Afternoon Boat ride on lake Kivu
gisenyi
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Game drive akagera National park
Morning Game drive akagera National park
Akagera
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Ride in Akagera-Lake Ihema
Boat Ride in Akagera-Lake Ihema
Akagera
Quality of Experience
Guides, Drivers and Staff
Transport
Night Game drive Akagera
Night Game drive Akagera
Akagera
Quality of Experience
Guides, Drivers and Staff
Transport
Kigali City Tour
Kigali City Tour
Kigali

Very interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the NGO in Kigali
Kigali
Quality of Experience
Guides, Drivers and Staff
Transport
Volcanoes National Park Gorilla Trek
Volcanoes National Park Gorilla Trek
Volcanoes National Park

Amazing! Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Village Visit
Cultural Village Visit
Volcanoes National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Colobus Monkey Tracking
Colobus Monkey Tracking
Nyungwe
Quality of Experience
Guides, Drivers and Staff
Transport
Nyungwe Forest Canopy Walk
Nyungwe Forest Canopy Walk
Nyungwe
Quality of Experience
Guides, Drivers and Staff
Transport
Behind the scenes tour in Akagera National Park
Behind the scenes tour in Akagera National Park
Akagera

This was cancelled.

Quality of Experience
Guides, Drivers and Staff
Transport
Kibuye city tour / Visit Bisesero Genocide Memorial
Kibuye city tour / Visit Bisesero Genocide Memorial
Kibuye
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Agnes Mirembe
Agnes
Agnes Mirembe
Local specialist in Uganda | Replied on Aug 02, 2024

Thank you so much for this review Eva

WONDERFUL 10 day trip to Rwanda!!! Highly Recommend KimKim.
Rwanda | Jun 28 - Jul 7, 2024

Ben
Ben R.
Morrisville, NC | Reviewed on Jul 12, 2024
WONDERFUL 10 day trip to Rwanda!!! Agnes at Kim Kim did a great job in putting together an exciting itinerary. Throughout our 10 days , we had an incredible driver/guide, Peter. There were four of us in a very comfortable van. My wife and I have visited 72 countries. Peter was the best driver/guide that we’ve ever had. We spent time touring Kigali. Drove to Akagera National Park for a boat ride observing crocodiles and tropical birds. We had a full day safari…seeing the “Great 5”,... Read more

WONDERFUL 10 day trip to Rwanda!!! Agnes at Kim Kim did a great job in putting together an exciting itinerary. Throughout our 10 days , we had an incredible driver/guide, Peter. There were four of us in a very comfortable van.

My wife and I have visited 72 countries. Peter was the best driver/guide that we’ve ever had. We spent time touring Kigali. Drove to Akagera National Park for a boat ride observing crocodiles and tropical birds. We had a full day safari…seeing the “Great 5”, including a “behind the scenes” tour of animal tracking and poaching prevention efforts.

The absolute highlight was the trek in Volcanoes National Park to see the gorillas! A moderately challenging 90 minute climb (I’m 76 yrs old) before we arrived at a family of gorillas! Beyond our expectations!!! We spent an hour observing adolescent and adult gorillas, sometimes getting as close as 10-12 feet. Very helpful trackers and porters to carry your backpack, if you would like ($10 a porter)

On another day, we visited Nyungwe to see the chimpanzees. Another unforgettable experience. The canopy walk, about 20 stories above the rainforest, was a nice added experience.

Peter was professional, fun to be with, and very flexible. He gladly fit in all of our shopping and side trips. He made our Rwanda adventure very, very special.

This is the second time I’ve used KimKim. I highly recommend them.

Hotel Review
Akagera Game lodge

Very comfortable. Wonderful and accommodating staff!

Authenticity & Character
Location
Staff
Very hrlpful
Cleanliness & Comfort
Activity Review
Volcanoes National Park Gorilla Trek
Volcanoes National Park Gorilla Trek
Volcanoes National Park

Moderately challenging climb (90 minutes) to see this particular family of gorillas. The length of the trek depends on the location of the gorillas. Absolutely exceeded my expectations. Close viewing of adolescents, adults, and a silverback, outstanding guides and trackers. For $10 you can get a helpful porter to carry your backpack and to hold your and help you trek, if you would like this assistance.

Quality of Experience
Guides, Drivers and Staff
Transport
Four of us in a very comfortable van. Water and some snacks included.
Local specialist: Agnes Mirembe

Agnes was very helpful in setting up our trip...
Rwanda | Nov 19 - Nov 25, 2023

Fuad
Fuad A.
Los Altos, CA | Reviewed on Nov 28, 2023
Agnes was very helpful in setting up our trip. When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she...
Read more

Agnes was very helpful in setting up our trip.

When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she supported our requests and adjusted the plans to match our schedule.

Hotel Reviews
Onomo hotel Kigali

It is clear that this hotel is catering for high end customers and expats. Overall it was good. But the rooms were extremely small. We tried to stay in one room with two bed, for me and my daughter. It was too cramped. We switched to two rooms. The food is OK but not great. The facilities are not maintain well. They advertise they have a gym, When I went there, only one machine worked, they others were hazards, an accident waiting to happen. They do not provide towels in the gym or the pool, you have to request, they bring it on demand, with a bit of delay. I switched three rooms, each one of them had maintenance issues. Squeaky and wobbly bathroom doors. Leaking faucets. In the last room, the sink plug with sink in and could not be taken out. I had to request technician to come fixed twice. The view from the dining area are superb, the pool area is nice as well. The hotel had a gate and cares need to check in before they enter. It give the feeling of safety.

Authenticity & Character
There is African Rwandan character but they are try ng too hard to be like the west.
Location
Easy to reach from the airport
Staff
Nice and kind
Cleanliness & Comfort
Da Vinci Gorilla Lodge
Musanze

We loved that lodge. The staff was attentive and kind and the lodge is incredibly nice, spacious, the room was humongous surrounded by lush vegetation. The gardens around the building were very nice, and very well maintained. We stayed in this lodge for three nights. The first night were on our own, no other guests. Their loss, our gain. We were treated by the staff very well. They were attentive to our needs. they have dining area down stairs and upstairs, they have sitting area downstairs and upstairs. Wherever we chose to sit in the evening, they immediately brought a movable "stove" to warm the area. The second night, we were joined by others, the staff was as attentive as the previous night. The evening, the local singers/dancers came to the lodge to give a performance. Everyone had good time. They invited us to join in their dancing. Last day we stayed there, we had to wake up very early (before 4:30) they prepared early breakfast for us, and bagged lunch. We went on a long, tough hike. the trail was muddy, it rained the whole day, when we arrived back to the lodge, We did not want to enter because we were so dirty. They insisted and helped, brought a staff help clean our feed and clothes. We had to do our laundry as we were leaving very early next morning. By far the experience in this lodge was the best we had.

Authenticity & Character
They deserve every praise we give them.
Location
Very close to the volcano national park, and to town.
Staff
Very kind and attentive. They best support and service in our entire trip.
Cleanliness & Comfort
Nice main area, nice room and nice ground.
EMERAUDE KIVU RESORT

Very nice location, not as nice as Davinci lodge. The room is very small, it does not fit two independent beds. We had to rent another room.

Authenticity & Character
It is a charming location and decorations.
Location
Excellent location near the lake, the views are incredible.
Staff
Cleanliness & Comfort
Overall very good, but they need to pay attention to maintenance
Activity Reviews
Kigali City Tour
Kigali City Tour
Kigali

Was very nice, We loved the trip to the market, As we liked the stop at the question coffee shop and the gallery. We were supposed to visit the Genocide museum, but an unknown VIP occupied the museum and we could not enter that day. Peter P, our driver and guide was incredible throughout the trip. He was helpful, knowledgeable and patient with all our questions. We loved him dearly.

Quality of Experience
Guides, Drivers and Staff
Peter was great, I wish there are 6 stars
Transport
The car was good through out the trip.
Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park

Overall, this experience was great. We started as all the trip to the Rwandan National Parks by going to the Headquarter, after a short briefing, we were driven to the starting point, we met the guide and porters. From there a short hike through nice farming field. we arrived to the edge of the forest. The monkeys rushed out to greet us, or to steal potatoes. All we needed to do was to stand and watch the monkeys. After some time on the edge of the forest, our guides recommended that we cross the short bridge to the forest. Monkeys there were thriving, many of them going about their business, some played, some stood around as if posing for our cameras. We saw at lease two mothers with tiny babies, the guide mentioned one of them was one week old. This was definitely one of the highlights of our trip.

Quality of Experience
We were surrounded by monkeys, eating, playing and coming so close to us.
Guides, Drivers and Staff
Our driver/guide was great through out the trip.
Transport
Everything was on time.
Cultural Village Visit
Cultural Village Visit
Volcanoes National Park

This visit was very informative and nice. We do appreciate that us visiting such place may help give people some employment and income and prevent them from reverting to poaching in the forest. But I cannot prevent the feeling that the whole thing is staged.

Quality of Experience
Guides, Drivers and Staff
Peter was great
Transport
. . . . . he was always there for us.
Hiking Mt. Bisoke
Volcanoes National Park

This hike was an experience for the ages. We are experienced hikers and have been on big mountains and in very difficult conditions. As we started the hike, rain started falling down. When we entered the forest, around 8:00Am, it ws pouring, the trails filled up with water. When we were asked at the beginning of the hike if we needed a porter, we, my daughter and I said, naively, we will take one, as we had only one backpack. Our guide asked as many porters to come with us as guests. This was a very wise decision. soon all of the guests discovered that, the porters' support is essential. They are young, strong and knowledgeable with the terrain and vegetation. The rain was relentless, the dirt turned into slicky mud, water was rushing down the trail. our porters and guides, were great at finding paths side stepping the most difficult parts. When we reached the top, we were grateful that we had the guides and the porters, but it was foggy and windy and because we were soaked in water from the rain and from the stepping in the rushing water, we took the mandatory picture and heading down. The fog prevented us from seeing the crater lake. Going down was even more difficult than going up. Again the porters were great at helping, supporting and steering us to the safest paths, All the guests said at the end that this experience will stay with us the rest of our lives.

Quality of Experience
Because of the rain, it was an exception experience.
Guides, Drivers and Staff
Peter was always great.
Transport
Same
Drive to Nyungwe Forest
Drive to Nyungwe Forest
Rwanda

It was just a long drive from the north to the south. Our driver and guide was great in answer our questions and entertaining us during the drive, but the drive itself was nothing special.

Quality of Experience
nothing special in the drive
Guides, Drivers and Staff
Transport
long drive
Nyungwe Forest Canopy Walk
Nyungwe Forest Canopy Walk
Nyungwe

We came to the forest on the designated day, but we decided not to take the walk that day and deferred it to the drive back home. It was raining and we wanted to enjoy the walk. We agreed with our guide, Peter, that we will need to pay the entrance fee again. When we came the next day, the weather was nice. The walk itself is VERY short, nothing special about the hanging bridges for anyone who visit a forest. The bridges are very short compared to the 2km long hike. The park guide, the one who works for the forest, was annoying, he started hinting that in order to answer any question he needs 20USD. not once but multiple times. The guides and porter should know that this is a bad way to get any tip.

Quality of Experience
not taking it. or recommend to the forest to take out the bridges altogether
Guides, Drivers and Staff
Our driver was great
Transport
same regarding the car/driver
Bird watching in Nyungwe forest
Nyungwe

The guide, Oscar, from the forest service was great and knowledgeable. Our own guide, Peter, joined us in this walk and birdwatching, he was helpful and knowledgeable as well. It was a great experience. He, as should be, was patient. At the beginning of the walk, we heard several birds, but not always saw them. then we turned the corner and were rewarded by money birds, several times. Also, the walk was at the edge of the forest on a small dirt road adjacent to the tea plantations. with farmers collecting the tea leaves. which was a bonus. I do bird watching on a weekly basis, this experience was exceptional.

Quality of Experience
Oscar (park guide) and Peter (our guide) were great.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great as well.
Chimpanzee tracking in Nyungwe national park
Chimpanzee tracking in Nyungwe national park
Nyungwe

With patience, we were rewarded with a great experience. We watched several Chimpanzees from a close distance. The Park guide warned us before the trekking started that sometimes, it takes time for them to locate the chimps. and that we may need to move from place to place. She was in constant communication with the trackers (Apparently, there are 35 of them who work in the part and help locate the chimps, before the tourist come) nd qt time we had to just stay still auntil she get the signal. There was one/two false alarms. Finally, we reached a place where there three chimps, but they were at the treetop, we could see them but not clearly. As we started going back, she got a signal that some chimps are at a certain location, she dispatched one of the porter/trackers on a short cut. The rest went slower on the main path. The tracker, was very fast, almost sprinting up the hill, causing us to huff and puff and profusely sweat. but we were reward with chimps, climbing down an high tree, stopping to eat, Hanging around for a while as if posing for out cameras. Very nice.

Quality of Experience
patience by the guide and tourist and expertise by the trackers.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great
Local specialist: Agnes Mirembe
Agnes
Agnes Mirembe
Local specialist in Uganda | Replied on Nov 29, 2023

Thank you so much for the review and the in-depth insight about the lodges.

A fantastic trip to Rwanda!
Rwanda | Aug 10 - Aug 17, 2022

V
Vamsi D.
Westbury, NY | Reviewed on Aug 24, 2022
Our trip was amazing and we are very grateful for all the hard work that went into planning it! We were able to see all the sites that we wanted to and Francis, our tour guide, was spectacular throughout the trip. He was very friendly, knowledgeable, and resourceful in making sure that the trip went smoothly—even when we encountered car troubles. The trip went very well, and I have no major complaints. The only recommendation I would have for future people taking this trip is that they be... Read more

Our trip was amazing and we are very grateful for all the hard work that went into planning it! We were able to see all the sites that we wanted to and Francis, our tour guide, was spectacular throughout the trip. He was very friendly, knowledgeable, and resourceful in making sure that the trip went smoothly—even when we encountered car troubles. The trip went very well, and I have no major complaints.

The only recommendation I would have for future people taking this trip is that they be given a safari car instead of a regular Toyota 4x4 since many of the roads we drove on require a safari car. Thank you very much for all your help planning a great trip!

Local specialist: Vivian Kironde

Culture and History
Rwanda | Jun 30 - Jul 12, 2019

Jennifer
Jennifer T.
Helper, UT | Reviewed on Jul 16, 2019
Agnes did a wonderful job helping me plan my trip! I wanted an in-depth look at Rwanda. No tour company offered an itinerary matching my desire. With Agnes, I was able to write more own itinerary. She organized the entire trip and arranged all the permits, no small feat in Africa. She quoted me a price that was all inclusive. I took it, it was a great price. However, please note, she was willing to design a less expensive, less inclusive trip if I preferred. I don't know if all Kim Kim... Read more

Agnes did a wonderful job helping me plan my trip! I wanted an in-depth look at Rwanda. No tour company offered an itinerary matching my desire. With Agnes, I was able to write more own itinerary. She organized the entire trip and arranged all the permits, no small feat in Africa.

She quoted me a price that was all inclusive. I took it, it was a great price. However, please note, she was willing to design a less expensive, less inclusive trip if I preferred.

I don't know if all Kim Kim agents are as awesome as Agnes. I hope so. I will definitely work with Kim Kim in the future. I hope to say good-bye to large organized tour groups forever.

Local specialist: Agnes Mirembe