Rwanda Travel Agents

Kimkim has selected the best Rwanda travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Rwanda who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Learn more: How kimkim Trips Work
Plan your trip to Rwanda
Chat with a local specialist who can help organize your trip.

Joseph Thuo

(49 reviews)
Rwanda Travel Agent based in Nairobi, Kenya
Joseph specializes in: Private Tours, History & culture, Adventure & Trekking, Beach & relaxation
Recent traveler reviews for Joseph:
"Joseph did a great job of creating an itinerary that worked for myself and my 70 year old father." - by Amber, Feb 12, 2025 · see review
"Joseph did a great job at organizing our trip and ensured we got what we desired out of our visit, which included cultural immersion, safari drives, and a relaxing stay at the beach." - by Briana, Jan 16, 2025 · see review
"It was organised by Joseph, we had quick reply’s and great suggestions just cannot fault their service." - by Adrienne, Nov 14, 2024 · see review

Stephanie Louw

(16 reviews)
Rwanda Travel Agent based in Cape Town
Recent traveler reviews for Stephanie:
"My hat is off to both Nadia and Stephanie!" - by Judie, Nov 27, 2024 · see review
"Stephanie did a wonderful job in mapping my itinerary and coordinating all the points of contacts." - by M, Nov 26, 2023 · see review
"No question was ever too much for Stephanie during our planning / discussions and she was always helpful to give us further information or suggestions." - by Harrison, Jul 5, 2023 · see review

Bianca Gersbach

(11 reviews)
Rwanda Travel Agent based in Cape Town, South Africa
Bianca specializes in: Safaris, tours, hotels, lodges
Recent traveler reviews for Bianca:
"Despite planning our trip last-minute, Bianca, our Kimkim local specialist, expertly put together an amazing itinerary." - by Ravi, Jan 2, 2025 · see review
"Bianca did a great job of arranging and scheduling our lodging, activities and guides." - by Faithe, Oct 4, 2024 · see review
"We are experienced and demanding senior travellers and Bianca was very responsive to our specific needs and responding to our questions in a timely fashion." - by Tom, May 28, 2024 · see review

Melvin Mapetla

(4 reviews)
Rwanda Travel Agent based in East Africa
Melvin specializes in: Wildlife Safari, Private Tours, History & Culture, Adventure & Trekking, Beach & Relaxation, FIT Travel, Group Travel, VIP Clients, Luxury Safaris, Events, Complex Itineraries, MICE
Recent traveler reviews for Melvin:
"From the moment we began to inquire about the adventure to the shaping of the schedule—and questions along the way, we found Melvin and his team to be incredibly responsive and diligent." - by Greg, Sep 8, 2024 · see review
"Both Melvin and Stephen took care of every detail of accommodations, tours, side trips and dedicated drivers." - by Scott, Sep 1, 2024 · see review
"Melvin and Irene did a wonderful job organizing everything for us in both countries and personally greeted us which we appreciated." - by Simone, Jul 7, 2024 · see review

Liz Nderitu

(3 reviews)
Rwanda Travel Agent based in Nairobi, Kenya
Liz specializes in: Tour & Travel Destination Management Services
Having been here, done that for 20yrs, Travel planning runs in my blood and my slogan has always been ' I am happy when my guests are happy and everyone is happy!' This is achieved by not only meeting guests expectations but by exceeding guests expectations. As my guest, you can rest assured... read more

Trip Reviews for Rwanda

The latest reviews by travelers who booked their trip on kimkim
4.7
Based on 11 ratings

Our recent trip to Uganda and Rwanda was amazing! Uganda is a must see!
Rwanda | Jul 31 - Aug 14, 2025

Charis
Charis U.
Denver, CO | Reviewed on Aug 31, 2025
One of the best aspects of our trip, was our guide Fred and driver Steven. We wish we could have worked directly Fred planning the trip from the beginning because of his knowledge of Uganda, specifically, in regards to obtaining permits to see primate groups and thier distance from the lodges, which is important because the roads in Uganda can be tricky. They went above and beyond to get us to our events safely and efficiently navigated us between activities. They knew the best spots for... Read more

One of the best aspects of our trip, was our guide Fred and driver Steven. We wish we could have worked directly Fred planning the trip from the beginning because of his knowledge of Uganda, specifically, in regards to obtaining permits to see primate groups and thier distance from the lodges, which is important because the roads in Uganda can be tricky. They went above and beyond to get us to our events safely and efficiently navigated us between activities. They knew the best spots for viewing animals, and their expertise made every moment feel special. Fred and Steven truly made the trip memorable. We are so thankful for the time we spent with them. All of the guides and porters on the trip were fantastic and certainly enhanced our experience.

Our recent trip to Rwanda and Uganda was an incredible adventure, but if I had to pick a highlight, it was definitely Uganda. I found it to be far less touristy, which made for a more authentic and intimate experience. The locals in Uganda were incredibly warm and welcoming, always eager to share a smile. It felt like a much more personal connection compared to the more tourist-heavy spots I encountered in Rwanda.

The wildlife in Uganda was absolutely amazing. From the mountain gorillas in Mgahinga National Park to the chimpanzees in Kibale National Park and the golden Monkeys in Volcanoes National Park (Rwanda), the primate experiences were jaw-dropping. Not to mention the variety of birds and other wildlife—each day was a new adventure. The game drives at Queen Elizabeth were also fantastic, with plenty of opportunities to see Uganda’s rich wildlife in their natural habitat.

The accommodation was top-tier as well. The lodges were not only beautiful but also had that perfect blend of comfort and eco-consciousness. It really felt like you were in the heart of the wilderness, but with all the luxury and service you could ask for.

The Rwenzori Mountain Hut-to-Hut trek in Uganda is nothing short of an adventure of a lifetime. For anyone looking to push their limits, experience raw, unspoiled nature, and truly immerse themselves in one of Africa’s most stunning and remote mountain ranges, Margarita Peak is the 3rd highest peak in Africa. We only planned to spend two nights in the huts and loved it, for folks in great shape, we would highly recommend trekking to the top. We have summited Kilimanjaro and found that Kilimanjaro was an easier trek.

Hotel Reviews
Camping on Rwenzori Mountain

Unlike many mountain treks where camping is the only option, here you stay in comfortable, well-maintained mountain huts that offer a cozy respite after a day of trekking. Each hut is equipped with basic amenities with the most amazing views!

Authenticity & Character
Comfortable accommodations that are well-kept up.
Location
Spectacular Views!
Staff
Staff carried up all cooking supplies and sleeping supplies, guides were very friendly and knowledgeable!
Cleanliness & Comfort
Huts were very clean and well-maintained.
Kyaninga lodge
Kibale national park

What truly makes Kyaninga Lodge stand out is its dedication to helping children with disabilities. The lodge has partnered with local organizations to support children in the area who have physical or intellectual disabilities. Whether it’s through educational programs, medical assistance, or direct support, Kyaninga Lodge is making a tangible impact in the lives of these children. As a guest, knowing that part of your stay contributes to this cause adds an enriching layer to the experience—you're not just enjoying luxury, you’re also making a positive difference in the community.

Authenticity & Character
In every way, Kyaninga Lodge is a place that makes you feel good about where you are—both in terms of its environmental efforts and its social impact. The combination of luxurious accommodations, breathtaking natural beauty, expert guides, and genuine community involvement makes it one of the most unique and rewarding places to stay in Uganda.
Location
Kyaninga Lodge is a perfect blend of eco-luxury and comfort. The cabins are beautifully designed, blending seamlessly with the surrounding landscape, offering both privacy and stunning views. The lodge has a strong eco-conscious focus, from its solar-powered energy to sustainable practices that help preserve the natural environment. The rooms are spacious and well-appointed, with large windows that allow you to take in the scenic beauty of the crater lake and its surroundings right from your bed.
Staff
The guides and staff at Kyaninga Lodge are simply exceptional. Their knowledge of the area is extensive, and their enthusiasm for the flora, fauna, and cultural history of the region is contagious. Whether you’re taking a guided nature walk around the crater lake, embarking on a cultural excursion, or just asking about the local wildlife, they go above and beyond to make your experience richer and more personal. The staff's hospitality is second to none. Every member of the team greets you with a smile and ensures that you feel not only comfortable but truly welcomed. They’re always happy to assist with any requests, and their attention to detail makes your stay even more special.
Cleanliness & Comfort
Very Clean!
Lake George View Golf Resort

We stayed at this resort for one night and wished we could stay longer! The setting of the resort is simply breathtaking. Perched on the edge of Lake George, it provides panoramic views of the shimmering waters and the distant Queen Elizabeth National Park. Whether you’re enjoying a meal on the terrace or relaxing in your room, the serene beauty of the lake is always within sight. The area is abundant in wildlife, with plenty of birdwatching opportunities and the occasional sighting of hippos or elephants along the shores. It’s a place where nature and luxury merge seamlessly.

Authenticity & Character
Very authentic, had a rough 18- hole golf course that would have been fun to play if we had more time!
Location
Off the beaten track and semi close to start the Rwenzori Mt. trek
Staff
The staff was the best part! Great service.
Cleanliness & Comfort
Very clean
Mweya Safari Lodge
Kasese

Mweya Safari Lodge is a true standout in the heart of Uganda’s Queen Elizabeth National Park, offering an unforgettable safari experience with the perfect mix of luxury, comfort, and incredible wildlife encounters. Located on a stunning peninsula overlooking the Mweya Peninsula and Kazinga Channel, this lodge offers not just breathtaking views, but also an intimate connection with nature.

Authenticity & Character
Queen Elizabeth National Park, where Mweya Safari Lodge is situated, was established in 1952 as Kazinga National Park and later renamed in honor of Queen Elizabeth II during her visit to Uganda in 1954. The park was created to protect the rich biodiversity of the region, including a vast array of wildlife like elephants, lions, leopards, buffaloes, and the famed tree-climbing lions of Ishasha. The Kazinga Channel, which runs through the park, is one of its defining features, attracting abundant wildlife and birdlife.
Location
The location of Mweya Safari Lodge is truly one of its greatest assets. Perched on the edge of the Kazinga Channel, the lodge offers sweeping views of the water and the surrounding savannah landscape. The channel is teeming with wildlife. The views from your room or the main lodge area are nothing short of spectacular, making it a perfect spot to relax and unwind between game drives. We had a water buffalo staring at us during breakfast, mongooses and warthogs running around in front of our room
Staff
Staff was great, unbelievable, they remembered our names and made our stay fantastic!
Cleanliness & Comfort
Very clean and comfortable
Nkuringo Bwindi Gorilla lodge

The Mountain Gorilla Lodge in Uganda is a hidden gem that not only offers an unforgettable experience but also actively supports the community and the conservation of wildlife. From the moment you arrive, you’re enveloped in the stunning beauty of the landscape, with the towering volcanoes serving as a perfect backdrop. What truly sets this lodge apart, though, is its commitment to making a positive impact. They have an inspiring partnership with the Batwa people, providing them with sustainable employment and supporting local projects that uplift their community. This effort not only helps preserve the cultural heritage of the Batwa but also gives visitors the chance to learn about their unique traditions and history.

Authenticity & Character
The location, the staff and the authentic experiences. So much luxury in a remote space.
Location
One of the most amazing locations we stayed at, but the road can be tricky if you are scared of heights
Staff
Beyond its social and environmental contributions, the food and service are absolutely top-notch. The staff are friendly and incredibly attentive, always going above and beyond to make your stay comfortable. The meals are delicious, featuring fresh, local ingredients that highlight Uganda’s rich culinary offerings.
Cleanliness & Comfort
We had a wonderful staff person who took care of lighting a fire and/or bringing a hot water bottle to our room every night. She did our laundry and cleaned our boots when necessary. you can get quite muddy.
Tiloreza Volcanoes Ecolodge
Musanze

The staff were friendly and helpful!

Activity Reviews
Half day Chimpanzee Trekking
Half day Chimpanzee Trekking
Rwanda

One of the best aspects of our trip, was our guide Fred and driver Steven. We wish we could have worked directly Fred planning the trip from the beginning because of his knowledge of Uganda, specifically, in regards to obtaining permits to see primate groups and thier distance from the lodges, which is important because the roads in Uganda can be tricky. They went above and beyond to get us to our events safely and efficiently navigated us between activities. They knew the best spots for viewing animals, and their expertise made every moment feel special. Fred and Steven truly made the trip memorable. We are so thankful for the time we spent with them. All of the guides and porters on the trip were fantastic and certainly enhanced our experience. Our recent trip to Rwanda and Uganda was an incredible adventure, but if I had to pick a highlight, it was definitely Uganda. I found it to be far less touristy, which made for a more authentic and intimate experience. The locals in Uganda were incredibly warm and welcoming, always eager to share a smile. It felt like a much more personal connection compared to the more tourist-heavy spots I encountered in Rwanda. The wildlife in Uganda was absolutely amazing. From the mountain gorillas in Mgahinga National Park to the chimpanzees in Kibale National Park and the golden Monkeys in Volcanoes National Park (Rwanda), the primate experiences were jaw-dropping. Not to mention the variety of birds and other wildlife—each day was a new adventure. The game drives at Queen Elizabeth were also fantastic, with plenty of opportunities to see Uganda’s rich wildlife in their natural habitat. The accommodation was top-tier as well. The lodges were not only beautiful but also had that perfect blend of comfort and eco-consciousness. It really felt like you were in the heart of the wilderness, but with all the luxury and service you could ask for. The Rwenzori Mountain Hut-to-Hut trek in Uganda is nothing short of an adventure of a lifetime. For anyone looking to push their limits, experience raw, unspoiled nature, and truly immerse themselves in one of Africa’s most stunning and remote mountain ranges, Margarita Peak is the 3rd highest peak in Africa. We only planned to spend two nights in the huts and loved it, for folks in great shape, we would highly recommend trekking to the top. We have summited Kilimanjaro and found that Kilimanjaro was an easier trek.

Quality of Experience
Kibale National Park is a UNESCO-accredited site, and much of the revenue generated from tourism goes toward conservation and community outreach programs. The experience helps support the protection of these endangered primates while contributing to the economic development of the surrounding communities. It’s clear that the staff and guides are deeply committed to conservation, and this adds an enriching layer to the experience.
Guides, Drivers and Staff
The guides who lead the trekking are an integral part of the experience. With years of training and firsthand experience, they have a deep understanding of the park's ecology and the behavior of chimpanzees. Their enthusiasm and passion for wildlife conservation make the trek not just educational, but also engaging and memorable.
Transport
Very organized
Ascend to Sine hut
Ascend to Sine hut
Rwenzori National Park

Rwenzori Trekking is an extraordinary adventure that takes you deep into the heart of the Rwenzori Mountains, one of the most stunning and unique ranges in Africa. Known as the "Mountains of the Moon," the Rwenzoris offer a challenging, rewarding, and truly immersive trekking experience, surrounded by breathtaking landscapes, diverse ecosystems, and remarkable wildlife.

Quality of Experience
The diversity of landscapes on the Rwenzori trek is nothing short of spectacular. From lush rainforests filled with towering trees and wildlife to alpine meadows dotted with giant lobelias, to rugged glacier-covered peaks, the scenery changes dramatically as you ascend. The mix of ecosystems means you’ll be surrounded by a variety of plant species, from colorful wildflowers to giant mosses, which add to the magic of the trek.
Guides, Drivers and Staff
The guides and porters are crucial to making the trek enjoyable and safe. The local guides are incredibly knowledgeable, with a deep understanding of the Rwenzori ecosystem, the flora, and the fauna. Their insight into the region’s history, culture, and natural environment adds a fascinating layer to the trek. They’re also experts in navigating the challenging terrain and are there to ensure your safety and success. The porters, who carry your gear and help with the climb, are both friendly and essential to the experience. Their unwavering support makes the trek more manageable, and their sense of camaraderie creates a warm, community atmosphere.
Transport
Kazinga Channel Water Safari
Kazinga Channel Water Safari
Queen Elizabeth National Park

Tons of Hippos!

Quality of Experience
Guides, Drivers and Staff
Transport
Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park

The trekking experience offers the rare opportunity to see these monkeys in their natural habitat. The golden monkeys are extremely social, and their playful behavior makes them incredibly fun to watch. During your trek, you’ll have the chance to observe their unique interactions, from grooming one another to playfully swinging from tree to tree in the dense bamboo.

Quality of Experience
The trek itself is less physically demanding than the mountain gorilla trek but still requires some level of fitness. You’ll embark on a morning briefing, followed by a guided walk through the park's bamboo forest. The trail takes you through beautiful landscapes, with a chance to spot other wildlife like Colobus monkeys, bird species, and even forest elephants if you're lucky.
Guides, Drivers and Staff
The trekking guides in Volcanoes National Park are some of the best in the business. Not only are they expertly trained in tracking and understanding primate behavior, but they are also deeply passionate about conservation. Their knowledge of the golden monkeys, as well as the wider flora and fauna of the park, adds an extra layer of value to the experience.
Transport
Half Day Game Drive in Queen Elizabeth National Park
Half Day Game Drive in Queen Elizabeth National Park
Queen Elizabeth National Park

We saw a leopard! Fred and Steven did a great job

Quality of Experience
Guides, Drivers and Staff
Transport
Ride 4  a Woman Biking Community Tour
Ride 4 a Woman Biking Community Tour
Bwindi Impenetrable National Park

We ended up not doing this activity and did a Batwa cultural tour instead which was fantastic!

Day Hike of Mount Bisoke
Day Hike of Mount Bisoke
Volcanoes National Park

We are sure it is a beautiful hike on a clear day! It was down pouring and super slick when we went. I really enjoyed the hike but would recommend postponing to a clear day if possible

Gorilla Tracking in Bwindi
Gorilla Tracking in Bwindi
Bwindi Impenetrable National Park

We actually ended up doing this at Mgahinga NP, one of the best experiences in my life!

Quality of Experience
Mgahinga Gorilla Trekking is a hidden gem and one of the most unforgettable wildlife experiences Uganda has to offer. Located in the Mgahinga Gorilla National Park, part of the Virunga Mountains on the border between Uganda, Rwanda, and the Democratic Republic of Congo, this park offers an intimate, off-the-beaten-path gorilla trekking experience that is equally thrilling and rewarding. For those seeking an authentic, less touristy adventure while still witnessing the majesty of the endangered mountain gorillas, Mgahinga is the perfect choice.
Food
N/A
Guides, Drivers and Staff
The trekking guides in Mgahinga are absolutely exceptional. They are knowledgeable about the gorilla families, the surrounding ecosystems, and the park’s history. Their passion for wildlife conservation and gorilla protection is evident in everything they do. They are also incredibly skilled at ensuring the trek is not only safe and enjoyable but also educational. They provide fascinating insights into gorilla behavior, the challenges of conservation, and the history of the park. The guides work closely with the Uganda Wildlife Authority (UWA) to ensure that the trekking experience is conducted responsibly, with an emphasis on minimizing the impact on the gorillas and their environment.
Transport
We did not have to walk far to see the gorillas!
Local specialist: Stephan Meyer-Buenau
Stephan
Stephan Meyer-Buenau
Local specialist in Kenya | Replied on Sep 01, 2025
Dear Charis, Thank you so much for this incredibly thoughtful and detailed review. It truly means a lot to hear how much you and Jesse enjoyed your adventure through Uganda and Rwanda! We are especially thrilled that Fred and Steven made such a memorable impact on your journey. They are indeed exceptional, and I will be sure to pass along your kind words to them. They’ll be so touched to know how much their guidance and care meant to you. It’s wonderful that you were able to connect so... Read more

Dear Charis,

Thank you so much for this incredibly thoughtful and detailed review. It truly means a lot to hear how much you and Jesse enjoyed your adventure through Uganda and Rwanda!

We are especially thrilled that Fred and Steven made such a memorable impact on your journey. They are indeed exceptional, and I will be sure to pass along your kind words to them. They’ll be so touched to know how much their guidance and care meant to you.

It’s wonderful that you were able to connect so deeply with the places and people you encountered, and your advice for fellow travelers will certainly inspire others to follow in your adventurous footsteps.

Thank you again for your trust and your energy throughout the planning process. It’s been a real pleasure working with you both. I hope we’ll stay in touch and that we can welcome you back to East Africa in the future for more unforgettable experiences.

We had a wonderful trip! Agnes did an incredi...
Rwanda | Jul 3 - Jul 17, 2024

E
Eva W.
Portland, OR | Reviewed on Aug 01, 2024
We had a wonderful trip! Agnes did an incredible job putting everything together and our guide Fred was just fantastic! We loved this vacation with safari, gorillas and all the great people that we saw during this trip. We will contact Agnes in the future for our next vacation in Africa! It was our first trip to Africa but we would love to go back in the future. Read more

We had a wonderful trip! Agnes did an incredible job putting everything together and our guide Fred was just fantastic! We loved this vacation with safari, gorillas and all the great people that we saw during this trip. We will contact Agnes in the future for our next vacation in Africa! It was our first trip to Africa but we would love to go back in the future.

Hotel Reviews
Onomo hotel Kigali

Great hotel and wonderful staff. Nice rooms and nice restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Akagera Game lodge

We loved this!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Da Vinci Gorilla Lodge
Musanze
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cormoran Lodge
Kibuye

Such great views and wonderful food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nyungwe Top View Hill Hotel

Amazing! We even saw monkeys just outside the hotel!

Authenticity & Character
I’m
Location
Staff
Cleanliness & Comfort
Paradise kivu resort

Really nice location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Diana Fossey Hike
Diana Fossey Hike
Volcanoes National Park
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Boat  ride on lake Kivu
Afternoon Boat ride on lake Kivu
gisenyi
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Game drive akagera National park
Morning Game drive akagera National park
Akagera
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Ride in Akagera-Lake Ihema
Boat Ride in Akagera-Lake Ihema
Akagera
Quality of Experience
Guides, Drivers and Staff
Transport
Night Game drive Akagera
Night Game drive Akagera
Akagera
Quality of Experience
Guides, Drivers and Staff
Transport
Kigali City Tour
Kigali City Tour
Kigali

Very interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit the NGO in Kigali
Kigali
Quality of Experience
Guides, Drivers and Staff
Transport
Volcanoes National Park Gorilla Trek
Volcanoes National Park Gorilla Trek
Volcanoes National Park

Amazing! Highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Cultural Village Visit
Cultural Village Visit
Volcanoes National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Colobus Monkey Tracking
Colobus Monkey Tracking
Nyungwe
Quality of Experience
Guides, Drivers and Staff
Transport
Nyungwe Forest Canopy Walk
Nyungwe Forest Canopy Walk
Nyungwe
Quality of Experience
Guides, Drivers and Staff
Transport
Behind the scenes tour in Akagera National Park
Behind the scenes tour in Akagera National Park
Akagera

This was cancelled.

Quality of Experience
Guides, Drivers and Staff
Transport
Kibuye city tour / Visit Bisesero Genocide Memorial
Kibuye city tour / Visit Bisesero Genocide Memorial
Kibuye
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Agnes Mirembe
Agnes
Agnes Mirembe
Local specialist in Uganda | Replied on Aug 02, 2024

Thank you so much for this review Eva

WONDERFUL 10 day trip to Rwanda!!! Highly Recommend KimKim.
Rwanda | Jun 28 - Jul 7, 2024

Ben
Ben R.
Morrisville, NC | Reviewed on Jul 12, 2024
WONDERFUL 10 day trip to Rwanda!!! Agnes at Kim Kim did a great job in putting together an exciting itinerary. Throughout our 10 days , we had an incredible driver/guide, Peter. There were four of us in a very comfortable van. My wife and I have visited 72 countries. Peter was the best driver/guide that we’ve ever had. We spent time touring Kigali. Drove to Akagera National Park for a boat ride observing crocodiles and tropical birds. We had a full day safari…seeing the “Great 5”,... Read more

WONDERFUL 10 day trip to Rwanda!!! Agnes at Kim Kim did a great job in putting together an exciting itinerary. Throughout our 10 days , we had an incredible driver/guide, Peter. There were four of us in a very comfortable van.

My wife and I have visited 72 countries. Peter was the best driver/guide that we’ve ever had. We spent time touring Kigali. Drove to Akagera National Park for a boat ride observing crocodiles and tropical birds. We had a full day safari…seeing the “Great 5”, including a “behind the scenes” tour of animal tracking and poaching prevention efforts.

The absolute highlight was the trek in Volcanoes National Park to see the gorillas! A moderately challenging 90 minute climb (I’m 76 yrs old) before we arrived at a family of gorillas! Beyond our expectations!!! We spent an hour observing adolescent and adult gorillas, sometimes getting as close as 10-12 feet. Very helpful trackers and porters to carry your backpack, if you would like ($10 a porter)

On another day, we visited Nyungwe to see the chimpanzees. Another unforgettable experience. The canopy walk, about 20 stories above the rainforest, was a nice added experience.

Peter was professional, fun to be with, and very flexible. He gladly fit in all of our shopping and side trips. He made our Rwanda adventure very, very special.

This is the second time I’ve used KimKim. I highly recommend them.

Hotel Review
Akagera Game lodge

Very comfortable. Wonderful and accommodating staff!

Authenticity & Character
Location
Staff
Very hrlpful
Cleanliness & Comfort
Activity Review
Volcanoes National Park Gorilla Trek
Volcanoes National Park Gorilla Trek
Volcanoes National Park

Moderately challenging climb (90 minutes) to see this particular family of gorillas. The length of the trek depends on the location of the gorillas. Absolutely exceeded my expectations. Close viewing of adolescents, adults, and a silverback, outstanding guides and trackers. For $10 you can get a helpful porter to carry your backpack and to hold your and help you trek, if you would like this assistance.

Quality of Experience
Guides, Drivers and Staff
Transport
Four of us in a very comfortable van. Water and some snacks included.
Local specialist: Agnes Mirembe

Agnes was very helpful in setting up our trip...
Rwanda | Nov 19 - Nov 25, 2023

Fuad
Fuad A.
Los Altos, CA | Reviewed on Nov 28, 2023
Agnes was very helpful in setting up our trip. When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she...
Read more

Agnes was very helpful in setting up our trip.

When I initiated the trip, I did not know much about Rwanda, all I knew is that my daughter will be working (public health) there for few months and I wanted to take advantage of her being there to visit. I asked for recommendation. Agnes was helpful in that regards. She made proposals, I checked then and did my own research to decide. Our travel plans were fluid, because there were many factors impacting our flights.
With patience, she supported our requests and adjusted the plans to match our schedule.

Hotel Reviews
Onomo hotel Kigali

It is clear that this hotel is catering for high end customers and expats. Overall it was good. But the rooms were extremely small. We tried to stay in one room with two bed, for me and my daughter. It was too cramped. We switched to two rooms. The food is OK but not great. The facilities are not maintain well. They advertise they have a gym, When I went there, only one machine worked, they others were hazards, an accident waiting to happen. They do not provide towels in the gym or the pool, you have to request, they bring it on demand, with a bit of delay. I switched three rooms, each one of them had maintenance issues. Squeaky and wobbly bathroom doors. Leaking faucets. In the last room, the sink plug with sink in and could not be taken out. I had to request technician to come fixed twice. The view from the dining area are superb, the pool area is nice as well. The hotel had a gate and cares need to check in before they enter. It give the feeling of safety.

Authenticity & Character
There is African Rwandan character but they are try ng too hard to be like the west.
Location
Easy to reach from the airport
Staff
Nice and kind
Cleanliness & Comfort
Da Vinci Gorilla Lodge
Musanze

We loved that lodge. The staff was attentive and kind and the lodge is incredibly nice, spacious, the room was humongous surrounded by lush vegetation. The gardens around the building were very nice, and very well maintained. We stayed in this lodge for three nights. The first night were on our own, no other guests. Their loss, our gain. We were treated by the staff very well. They were attentive to our needs. they have dining area down stairs and upstairs, they have sitting area downstairs and upstairs. Wherever we chose to sit in the evening, they immediately brought a movable "stove" to warm the area. The second night, we were joined by others, the staff was as attentive as the previous night. The evening, the local singers/dancers came to the lodge to give a performance. Everyone had good time. They invited us to join in their dancing. Last day we stayed there, we had to wake up very early (before 4:30) they prepared early breakfast for us, and bagged lunch. We went on a long, tough hike. the trail was muddy, it rained the whole day, when we arrived back to the lodge, We did not want to enter because we were so dirty. They insisted and helped, brought a staff help clean our feed and clothes. We had to do our laundry as we were leaving very early next morning. By far the experience in this lodge was the best we had.

Authenticity & Character
They deserve every praise we give them.
Location
Very close to the volcano national park, and to town.
Staff
Very kind and attentive. They best support and service in our entire trip.
Cleanliness & Comfort
Nice main area, nice room and nice ground.
EMERAUDE KIVU RESORT

Very nice location, not as nice as Davinci lodge. The room is very small, it does not fit two independent beds. We had to rent another room.

Authenticity & Character
It is a charming location and decorations.
Location
Excellent location near the lake, the views are incredible.
Staff
Cleanliness & Comfort
Overall very good, but they need to pay attention to maintenance
Activity Reviews
Kigali City Tour
Kigali City Tour
Kigali

Was very nice, We loved the trip to the market, As we liked the stop at the question coffee shop and the gallery. We were supposed to visit the Genocide museum, but an unknown VIP occupied the museum and we could not enter that day. Peter P, our driver and guide was incredible throughout the trip. He was helpful, knowledgeable and patient with all our questions. We loved him dearly.

Quality of Experience
Guides, Drivers and Staff
Peter was great, I wish there are 6 stars
Transport
The car was good through out the trip.
Golden Monkey Trekking Experience
Golden Monkey Trekking Experience
Volcanoes National Park

Overall, this experience was great. We started as all the trip to the Rwandan National Parks by going to the Headquarter, after a short briefing, we were driven to the starting point, we met the guide and porters. From there a short hike through nice farming field. we arrived to the edge of the forest. The monkeys rushed out to greet us, or to steal potatoes. All we needed to do was to stand and watch the monkeys. After some time on the edge of the forest, our guides recommended that we cross the short bridge to the forest. Monkeys there were thriving, many of them going about their business, some played, some stood around as if posing for our cameras. We saw at lease two mothers with tiny babies, the guide mentioned one of them was one week old. This was definitely one of the highlights of our trip.

Quality of Experience
We were surrounded by monkeys, eating, playing and coming so close to us.
Guides, Drivers and Staff
Our driver/guide was great through out the trip.
Transport
Everything was on time.
Cultural Village Visit
Cultural Village Visit
Volcanoes National Park

This visit was very informative and nice. We do appreciate that us visiting such place may help give people some employment and income and prevent them from reverting to poaching in the forest. But I cannot prevent the feeling that the whole thing is staged.

Quality of Experience
Guides, Drivers and Staff
Peter was great
Transport
. . . . . he was always there for us.
Hiking Mt. Bisoke
Volcanoes National Park

This hike was an experience for the ages. We are experienced hikers and have been on big mountains and in very difficult conditions. As we started the hike, rain started falling down. When we entered the forest, around 8:00Am, it ws pouring, the trails filled up with water. When we were asked at the beginning of the hike if we needed a porter, we, my daughter and I said, naively, we will take one, as we had only one backpack. Our guide asked as many porters to come with us as guests. This was a very wise decision. soon all of the guests discovered that, the porters' support is essential. They are young, strong and knowledgeable with the terrain and vegetation. The rain was relentless, the dirt turned into slicky mud, water was rushing down the trail. our porters and guides, were great at finding paths side stepping the most difficult parts. When we reached the top, we were grateful that we had the guides and the porters, but it was foggy and windy and because we were soaked in water from the rain and from the stepping in the rushing water, we took the mandatory picture and heading down. The fog prevented us from seeing the crater lake. Going down was even more difficult than going up. Again the porters were great at helping, supporting and steering us to the safest paths, All the guests said at the end that this experience will stay with us the rest of our lives.

Quality of Experience
Because of the rain, it was an exception experience.
Guides, Drivers and Staff
Peter was always great.
Transport
Same
Drive to Nyungwe Forest
Drive to Nyungwe Forest
Rwanda

It was just a long drive from the north to the south. Our driver and guide was great in answer our questions and entertaining us during the drive, but the drive itself was nothing special.

Quality of Experience
nothing special in the drive
Guides, Drivers and Staff
Transport
long drive
Nyungwe Forest Canopy Walk
Nyungwe Forest Canopy Walk
Nyungwe

We came to the forest on the designated day, but we decided not to take the walk that day and deferred it to the drive back home. It was raining and we wanted to enjoy the walk. We agreed with our guide, Peter, that we will need to pay the entrance fee again. When we came the next day, the weather was nice. The walk itself is VERY short, nothing special about the hanging bridges for anyone who visit a forest. The bridges are very short compared to the 2km long hike. The park guide, the one who works for the forest, was annoying, he started hinting that in order to answer any question he needs 20USD. not once but multiple times. The guides and porter should know that this is a bad way to get any tip.

Quality of Experience
not taking it. or recommend to the forest to take out the bridges altogether
Guides, Drivers and Staff
Our driver was great
Transport
same regarding the car/driver
Bird watching in Nyungwe forest
Nyungwe

The guide, Oscar, from the forest service was great and knowledgeable. Our own guide, Peter, joined us in this walk and birdwatching, he was helpful and knowledgeable as well. It was a great experience. He, as should be, was patient. At the beginning of the walk, we heard several birds, but not always saw them. then we turned the corner and were rewarded by money birds, several times. Also, the walk was at the edge of the forest on a small dirt road adjacent to the tea plantations. with farmers collecting the tea leaves. which was a bonus. I do bird watching on a weekly basis, this experience was exceptional.

Quality of Experience
Oscar (park guide) and Peter (our guide) were great.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great as well.
Chimpanzee tracking in Nyungwe national park
Chimpanzee tracking in Nyungwe national park
Nyungwe

With patience, we were rewarded with a great experience. We watched several Chimpanzees from a close distance. The Park guide warned us before the trekking started that sometimes, it takes time for them to locate the chimps. and that we may need to move from place to place. She was in constant communication with the trackers (Apparently, there are 35 of them who work in the part and help locate the chimps, before the tourist come) nd qt time we had to just stay still auntil she get the signal. There was one/two false alarms. Finally, we reached a place where there three chimps, but they were at the treetop, we could see them but not clearly. As we started going back, she got a signal that some chimps are at a certain location, she dispatched one of the porter/trackers on a short cut. The rest went slower on the main path. The tracker, was very fast, almost sprinting up the hill, causing us to huff and puff and profusely sweat. but we were reward with chimps, climbing down an high tree, stopping to eat, Hanging around for a while as if posing for out cameras. Very nice.

Quality of Experience
patience by the guide and tourist and expertise by the trackers.
Guides, Drivers and Staff
Peter was great
Transport
and his car was great
Local specialist: Agnes Mirembe
Agnes
Agnes Mirembe
Local specialist in Uganda | Replied on Nov 29, 2023

Thank you so much for the review and the in-depth insight about the lodges.

A fantastic trip to Rwanda!
Rwanda | Aug 10 - Aug 17, 2022

V
Vamsi D.
Westbury, NY | Reviewed on Aug 24, 2022
Our trip was amazing and we are very grateful for all the hard work that went into planning it! We were able to see all the sites that we wanted to and Francis, our tour guide, was spectacular throughout the trip. He was very friendly, knowledgeable, and resourceful in making sure that the trip went smoothly—even when we encountered car troubles. The trip went very well, and I have no major complaints. The only recommendation I would have for future people taking this trip is that they be... Read more

Our trip was amazing and we are very grateful for all the hard work that went into planning it! We were able to see all the sites that we wanted to and Francis, our tour guide, was spectacular throughout the trip. He was very friendly, knowledgeable, and resourceful in making sure that the trip went smoothly—even when we encountered car troubles. The trip went very well, and I have no major complaints.

The only recommendation I would have for future people taking this trip is that they be given a safari car instead of a regular Toyota 4x4 since many of the roads we drove on require a safari car. Thank you very much for all your help planning a great trip!

Local specialist: Vivian Kironde