Meticulous, Flexible and Fabulous!
Colombia
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Apr 22 - May 9, 2026
We recently decided to tour Columbia before a family wedding in Cartagena, and after reviewing the itineraries and ratings of 5 tour companies (including one recommended by the wedding planner), we decided to use KimKim and Chaska Tours. Wow what a good decision. I have never experienced the level of professionalism, attention to detail, flexibility and responsiveness in a tour company like Michael provided us. I revised our itinerary multiple times, and frankly communicated anything that I needed with him, and he would always respond within the hour and have a thorough response for me shortly after. The tour guides at each location were knowledgeable, patient and fabulous, and the hotels were amazing...overall, the tour exceeded our expectations. Thank you Michael for everything you did to ensure our trip was thoroughly enjoyable. I would not hesitate booking with KimKim at all ... less stress and more enjoyment guaranteed.
Activity Reviews
Although this was supposed to be the highlight at the beginning of our tour, we felt that the description of the activity and what was actually delivered did not match at all. The quality of the venue, the food and overall experience was less than acceptable. The food was more cafeteria quality (than top chef), and no wine/alcoholic beverages were offered. We would have preferred to skip it and do something on our own.
The tour coordination was not well planned as we were picked up from the airport by a driver who could not speak english at all and even though we explained that we were hungry, he communicated that there would be food on the farm. We asked it we could stop along the way to pick some snacks up and he did not. We were told that they would be selling typical Colombian snacks (home-made empanadas) and refreshments at the farm, but they were not. We did not eat anything the whole day, and the tour was so so. The facilities were being repaired, it was quite minimalistic, the hats and ponchos were re-used without cleaning....just overall lacked quality and substance. Another more established farm should be considered for future.
Mayelline, our Bogota Tour Guide was awesome! She was very knowledgeable and made the tour very interesting and informative for us. We highly recommend her.
Sofia our tour guide in Cartagena was good, but we found her to less informed/knowledgeable than the other tour guides we experienced on this trip. She provided basic information but we found that she did not freely share information unless asked. Additionally, given how hot it was that day, we asked her to provide some breaks during the 3 hour tour, and instead of taking us to air conditioned locations, we simply stopped at various places along the street in the stifling heat so we really could not cool off. The home she took us to for the "ice cream" stop was quite dirty and the washrooms not acceptable. Overall we did not find this tour worthwhile.
Wow...what an amazing experience. Our tour guide was soooo knowledgeable about all kinds of things and was patient and thorough. He provided us with information on the flora, fauna, history...really enjoyable and informative. I would definitely recommend him.
Thank you so much for your incredibly kind words and for taking the time to share such detailed feedback about your trip to Colombia. It truly means a lot to hear that you enjoyed the journey and felt well supported throughout the planning process and during the trip itself. It was an absolute pleasure organizing this experience for you and your friends😊 I also genuinely appreciate your honest comments regarding some of the activities and experiences that did not fully meet... Read more