Nuria went way beyond in helping me plan trip...

Costa Rica | May 16 - May 22, 2023

The location and setting were amazing with views of Arenal Volcano. I stayed in a stand-alone bungalow that was very comfortable. The staff were simply wonderful. The only negative was that the jacuzzi was drained but the natural hot mineral pools were excellent.

The hotel is on a hill over looking the ocean. They offer an hourly shuttle but only to two different inconvenient locations. Also because it faces west for the incredible view there is no shade around the pool. The bed was very comfortable but the only covering was a very thick comforter so I asked for a lighter cover and they brought another heavy comforter.

So so ride mostly through a flat open field.

This was by far the best zipline experience I've had!

I was pleasantly surprised to be the only one on the raft with the guide. He was extremely knowledgeable and friendly, pointing out things along the way I never would've seen. He also went into detail about these sights. At the end of the very relaxing float he took me to an eco farm for snacks made entirely from ingredients from the farm.

This was billed as snorkling but really was a scuba trip that catered mostly to the scuba divers. The snorklers felt unimportant. There was no instruction on using the equipment.

The boat engine was so loud and the guide sat at the front talking with a group of photographers. I had to ask many times what he was talking about. Also it was billed as visiting an authentic Guantil Village to observe the generations old pottery making. There was no visit but a single guy who set up a table in the cafe where we lunched. He made a small clay pot and showed us photographs of the painting process. Very lame.