Williams Family Japan Trip
Japan | Jun 25 - Jul 11, 2026

Monique
Monique W.
Los Angeles, CA | Reviewed on Jul 18, 2026

My family and I are truly grateful for the partnership and support of Leny and her team.

From the very beginning of the planning process I felt at ease and excited about receiving the best care and advice from Leny. I had already talked to two different planners at independent companies and neither of them could provide the service that Leny did. She offered great recommendations, and coordinated the best hotels and guides and could give true feedback being a local and speaking the language.

Our memorable excursions were the samurai experience, ramen making and the open air museum. Thank goodness for all the Shinkansen help- she told us the platform and all the information beforehand- otherwise it would have been overwhelming to navigate . I changed my plans when we were nearly done with our planning and Leny worked through all the changes and stayed positive and professional ☺️

I especially want to point out the help she provided my husband when he lost his passport- she connected with the uber driver/taxi company and helped work out the return of his lost bag. She stayed calm, worked late and really went above and beyond to help us come up with a plan. We are forever grateful.

Thank you Leny and team- and we plan to use KimKim for future trips- and have already mentioned the company to our friends.

Monique and Nick Williams

Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Jul 21, 2026
Hi Monique and Nick, Welcome back home! I hope everyone is recovering well from the time difference and all the walking, a couple of moves, and adventures during your Japan trip. My team and I are so happy that your trip turned out to be a wonderful experience for the whole family. Our goal is not only to help turn your travel dreams into reality, but also to be there every step of the way—from the initial planning stages to providing support throughout your journey. It was a pleasure... Read more

Hi Monique and Nick,

Welcome back home! I hope everyone is recovering well from the time difference and all the walking, a couple of moves, and adventures during your Japan trip.

My team and I are so happy that your trip turned out to be a wonderful experience for the whole family. Our goal is not only to help turn your travel dreams into reality, but also to be there every step of the way—from the initial planning stages to providing support throughout your journey. It was a pleasure working with you to plan this special trip, and I hope our paths cross again in the future. I would be delighted to help your family with any upcoming travels and create more memorable experiences together.

From my team and me, thank you so much for your trust, kindness, and for allowing us to be part of your family's Japan adventure. We appreciate it.

Wishing you and your family many more wonderful journeys ahead!

Warm regards,
Leny