Colombia's Best Cities & Coffee Region - 10 Days - Jan 10 - Jan 20, 2019

Traveler: Linda E. - Local specialist: Nicolás Díaz

Overall, we had a very nice trip. Nicolas prepared a diverse itinerary for us. We got to see a lot, although we all found the pace to be too rushed. My primary criticism is the car trip from Tayrona to Cartagena. We were told that the trip would take 4 hours but it took 7 hours due to heavy traffic.
I would recommend either flying to Cartagena or driving at night, if the roads are safe. As far as the guides, Jairo in Bogota was by far the best, due to his knowledge and enthusiasm. The guide in Bambusa was adequate and the guide in Cartagena was poor. The hotels were very nice- especially Bambusa, and Cartagena Sofitel. The setting of Los Naranjos in Tayrona was beautiful, but the meals were not very palatable. Bogota's EK Hotel, although very nice, charged for water, which left a bad taste in our mouth (no pun intended). Nicolas, although mostly responsive, did not receive our message that we were canceling trip to Rosario because we were too tired from long day of travel to Cartagena. He called us and woke us up early in the morning. Nor did the driver to the airport in Cartagena show up, so we had to order a taxi. We should be reimbursed for the boat excursion to Rosario. Overall, I would commend Nicolas for a job well done but urge him to take relaxation time into account when planning a trip.

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Nicolás Díaz, local specialist, responded to this review:

Hi Linda. Thank you so much for your feedback. It is really important for us in order to improve the experience of our travelers. Really sorry about this unexpected situation in your transfer from the Tayrona to Cartagena. Unfortunately, there are no direct flights between both destinations. Thank you so much for let me help you to live this great experience in my country and to give Colombia a chance to surprise you. It was a real pleasure working with you.