11 days private tour in Salvador, Ouro Preto, Rio de Janeiro and Sao Paulo.
Brazil
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Oct 3 - Oct 13, 2023
Everything went well with the plan. We got pick up on time and have a good drivers + tour guide staff. /We were not happy with one tour guy (he was old and rude to us) and got a replacement right away the next day.
Our hotels are reasonable and in good locations but they are not the top as we pay the VIP package. Especially, the hotel in Sao Paulo: it should be rated as 2 -3 stars not 4. I would recommended that you choose your hotels rather than Kimkim.
Sao Paulo is very big city and quite dangerous for tourist. Other cities are ok but still: walking at night after 7: 30PM is not recommended.
Hotel Reviews
The pool is too small. Not for swimming but sit in to cool and drink.
Overall review: Good location, not really a 4 stars as it claims. It does not provide water and have no kettle or coffee maker in the room; it has a good size swimming pool and good restaurant to dine in. We rate it as 3 stars hotel.
Good location: beside of a city park. Good restaurant in front of hotel . Not many restaurant near by. I would rate this hotel as a 3 stars. NO free bottle water in the room either.
it is definitely not a 4 stars hotel. No free water bottle in the room. Hotel restaurant is not great. Next door has an Agentina restaurant which has excellent steak with very good price.
Activity Review
We landed in Belo Horizonte and was pick up by the driver and a tour guy who did not even offer to help us with luggages. We has only 2 carryon and 2 napbacks but it was a very long walk from the airplan to the parking. Our tour guy was a very old man whom mumbling that we could not understand a word he said then he yelled as my husband when my husband complained about no good air condition in the car. We was upset and asked to go straight to our hotel in Ouro Preto: forget about the tour. We was glad that Kimkim change our tour guy the next day. The car air condition was fixed the next day as well. Our driver was great with all the steep hills in Ouro Preto.
Hi Kim! Thank you for sharing your feedback. We're glad to hear that overall, your trip went well, with punctual pickups and a good team of drivers and tour guides. We apologize for the inconvenience you experienced with one of the tour guides, and we were pleased to provide you with a replacement promptly. We appreciate your honest input regarding the hotel accommodations, and we'll certainly take your comments into consideration for future bookings. I wish you safe travels and wonderful adventures in the future!