Spectacular self-drive tour around sicily - 14-day itinerary, Italy - Oct 16 - Oct 30, 2018

Traveler: alex p. - Local specialist: Marianne Lopez

All guides were very good.
We did not go much on Ragusa, this was part due to long trip after previous days journey, plus when we got there we had to search for information office, get town map etc. Maybe KimKim could provide this sort of info within welcoming pack, details of sites where not staying at hotel. Also checking of recommendations the week before would be advisable, the soap museum was closed and also website said booking required for visit. Yes we could of looked on website before we left but also KimKim should not be recommending visits without suppling this sort of info.
Response by KimKim staff , mainly Marianne, mainly on WhatsApp, was very good, when we needed her she was usually there ,if not replied within minutes rather than hours.
Hotel at Palermo is very tired and lacking facilities we had become used to, ie safe in the room, basic toiletries, and fridge. Also it needs to be noted that hotels parking arrangement not available 13.00-21.00 on sundays. Resulted in us spending all of Sunday afternoon at hotel rather than exploring the city.