Amazing trip to Costa Rica with kimkim
Costa Rica | Aug 16 - Aug 26, 2022

M
MOTTI T.
Potomac, MD | Reviewed on Aug 31, 2022

I'd like to split my review into 2, our experience with kimkim and the serendipity team, and Costa Rica overall:
1. We knew nothing about CR prior to this trip, Bryan and the serendipity team built a perfect itinerary for us, adjusted it multiple times based on our preferences and were fast and efficient. Before but also during our trip and sometimes in a very short notice, they were always attentive, available and flexible, this trip could not have been so successful if it wasn't for Bryan and the team, THANK YOU 🙏
2. Costa Rica - how can you not fall in love with this country? Starting with the warm and welcoming people of CR and continue with the amazing nature, and finally the different attractions and things to do, we enjoyed every bit of it, our guides (Kenneth and Pablo in Arenal, Edson in the Sloth territory, Hector and David at Rio Celeste horseback riding, Andy at Monteverde, Juan at Damas) all were absolutely amazing!
We will definitely come back to CR following this great vacation.
Thank you, Pura Vida!
Motti and the family

Hotel Reviews
Hotel Los Lagos Spa & Resort
Fortuna

The villa seriously surprised us, we didn't expect such an amazing accommodation, the hotel is in great location and all was great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shana By the Beach Resort
Manuel Antonio

To be honest, when we got there the room wasn't ready and it wasn't what we expected, also the hotel doesn't have a beach, it has access to a public beach and that too isn't easy to go to (or come back from) but I have to say, the management listened to our feedback and insisted on fixing the experience right away, our room was changed, we were given opportunity to enjoy other services and it was absolutely amazing! They have a pool that cannot be beaten, great hotel, definitely coming back.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde

This is probably our least favorite hotel but nothing wrong with it, we just a little outdated comparing to other hotels and the facility on the mountain was a bit tough, limited pool and bar, but again, pretty decent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rio Celeste Hideaway Resort
Bijagua

This was our favorite, amazing hotel and staff, need to go back soon!! 😂

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Sep 08, 2022

Hola Motti and the family,

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again in our small but beautiful country.

We are proud of our tour guides because they are passionate about sharing the details of our biodiversity. We will share your comments with all partners involved.

It was a pleasure to work with you! :) Thank you to contribute to our local economy with your visit.

Pura Vida,
Bryan