Hello, Filipe … We are now back to our home i...
Aug 26 - Sep 7, 2023
Hello, Filipe … We are now back to our home in the US and sorting through dirty laundry and backed up mail. After our own stops and starts on the trip planning, we are very pleased with the overall trip experience that you and your guides assembled.
· Guides. Each of your three assigned guides were excellent, with English language communication skills and insights into Columbia’s past drug lord issues. Guide Diago realized that Robert was not as nimble-footed as he once was, and suggested wheel chairs when necessary. Using such a vehicle, Diago pushed Robert up the very steep walkway in Medellin for a very interesting neighborhood visit. Quite a task!
· Hotels. We were pleased with our hotels in Bogota and Cartegena However, Patio del Mundi there needs some help. We were first booked into a back room that could only be accessed by a crazy quilt of patio and unlit steps. The following day, due to our complaints, we were changed to another smaller room, but with door keys that did not work. In addition, breakfast each morning offered only the same scrambled eggs plate, a couple of the pastries that did not seem that fresh, and coffee where it took forever to get a second cup and that tasted like instant. Patio del Mundi is a small pleasant hotel that really needs some work.
· Restaurant Meals. We planned the trip by asking you to book us in top restaurants in each city. You really achieved our expectations throughout! The lady at the front desk in Cartagena, when we asked each day for a cab to our designated restaurant, said that we were really going to the best restaurants in Cartagena. Our only comment regarding asl of these restaurant reservations was Medellin’s El Ciello, which was perhaps too much over the top for us. They featured a 17 -course tasting menu. That was just too much for our tastes. We skipped that and ordered a lesser selection from their menu.
Overall, we are very pleased with our trip to Columbia and your schedule adjustments, despite our own personal back and forth changes. We would be pleased to provide a favorable reference to others as you may wish.
If I have a grumble about your trip organization, it is your failure to communicate via standard MICROSOFT email. For example, you spent far too much time claiming I should us an application called "Whats App". I wasted too much time and never got the application to work.