A 5-Star Adventure in Vietnam
Vietnam | Mar 10 - Mar 25, 2023

G
Greg P.
Canada | Reviewed on Mar 27, 2023

Hi, as mentioned here's a detailed rundown of our recent Vietnam adventure. Overall, this was a 5 star trip, and your rating reflects that. Dat was first class in terms of his overall approach, responsiveness and knowledge. He knows the country well and we benefitted from his experience. And his English is very good. The logistics on the trip were excellent throughout. We never worried as to whether a guide/driver would show up on time; they were always a few minutes early and went out of their way to welcome us. The hotels were generally all good choices for different reasons. But I did not like the Silk Palace in Hue, partly because the hotel has no charm, I was sick (stomach) and the room was too small for the 3 of us. On the guide front, Bobby was the standout. He is very kind/friendly, and attentive while giving us breathing room. The only guide we were not keen on was Quoc in Hoi Ann; he came across as either being not trained as a guide at all or poorly trained. His English was poor, and he simply repeated things when we asked questions as opposed to addressing them/finding out. We also didn't feel that he was necessarily keeping us safe when it came to food. Quoc has good potential, but he needs to be professionally trained. But overall, we would highly recommend KimKim and look fondly on our recent Vietnam adventure.

Activity Reviews
Saigon after dark night food tour
Saigon after dark night food tour
Ho Chi Minh City

Amazing guides and experience. This is a must do!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hoa Lu And Tam Coc Exploration
Hoa Lu And Tam Coc Exploration
Vietnam
Quality of Experience
Food
Second eco lodge sucked. So this is less about the food and more about the food at the hotel.
Guides, Drivers and Staff
Transport
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Halong - Lan Ha Bay - Frog Lagoon Area (Capella)
Ha Long Bay
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Dat Nguyen
Dat
Dat Nguyen
Local specialist in Hanoi | Replied on Mar 28, 2023

Dear Greg,
Thank you so much for sharing your experience. We are so glad to know that you have enjoyed your trip to Vietnam and that you were happy with the arrangements. We also would like to thank you for pointing out the things to be improved. We will arrange additional training for the guide in Hoi An. It was a big pleasure for us to organize your holiday. Thank you again for trusting our company, and we hope to see you again!
Dat