Julia

Stockholm trip, Sweden - Jul 9 - Jul 17, 2016

My experience was wonderful. From helping with itineraries to restaurants, the service was great, even for cities that weren't necessarily advertised. I liked the personal experience with someone responding to my every question. Planning trips can sometimes take forever for me and consume my days, but Michelle allowed me to release that pressure.

It would have been great if in the planning phases, kimkim was able to tell me a route of a few cities to visit and the attraction of each. If I had thought through better, knowing I love the outdoors, I would have gone to Iceland instead of Stockholm before Copenhagen. Kayak has an algorithim of when its best to book, so if there was a way to integrate that and tell me to book before I lingered on the itinerary too long (which I admit I definitely did) then that would have been amazing. Overall a great experience though I just wish I had booked things quicker than waiting to go back and forth on them.

Michelle Maurer profile photo
Michelle Maurer, kimkim staff, responded to this review:

Thank you for your feedback Julia, it was a pleasure planning your trip with you. We will take your feedback into consideration on how to make the planning process better in the future. We look forward to helping you with your future travels.