Highlights of vietnam - 9 days, Vietnam - May 11 - May 19, 2018
Victor was a great operator. From beginning to end, he was responsive and explained things very well. I had bit of a negative review on our onsite local tour guide at Hanoi and I've given that input to Victor. He was very professional and made sure my feedback was heard. In my business, the question I always ask my customers is: Would you recommend our services to your friends, family and associates? I would definitely recommend KimKim to my friends and look forward to using you guys again.
On the note of the Hanoi tour guide, I've given my feedback to Victor and would follow up with him. (the tour was actually great, but the person giving the tour was mediocre at best)