Leny was great! She planned a great trip for ...
Japan | Oct 7 - Oct 11, 2026

A
Audrey
Singapore | Reviewed on Oct 18, 2026

Leny was great! She planned a great trip for me to Hakone. The hotel was so good and very traditional with a private onsen in it which was brilliant. I also loved being on Lake Ashi, the tea house and just walking around Hakone. Hakone is truly a place to escape and the surroundings are tranquil. Definitely highly recommended if you want to relax and get away to a quiet place. Leny also provided me with a good local guide Mitsuri-san and he was excellent. Made my trip very special by taking me to some non touristy spots

Hotel Reviews
Hakone Kowakien Ten-yu
Hakone

Loved the traditional ryokan style hotel. It was very clean and spacious. Having a balcony looking out to the greenery, the forest was breathtaking. The balcony also had a superb private onsen and it was truly a nice traditional Japanese experience. The breakfast and dinner was excellent!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hyatt Tokyo
tokyo

Outstanding hotel. The location was perfect to go around to nearby places. Loved going to some quiet local areas recommended by the hotel. Location in Mimato and the Roponngi area made it special. The staff at the hotel know how to curate trips and experiences for you. The food and restaurants are of very high quality. Breakfast was excellent. The traditional Japanese food and the European breakfast was of very high quality The room was very spacious. Loved the pool and the workout area. The workout area can be improved. It was tight and claustrophobic. But on the whole the pool and gym was good. Staff are very polite and lovely

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hidden Hakone: Scenic Views, Local Traditions & Quiet Nature
Hidden Hakone: Scenic Views, Local Traditions & Quiet Nature
Hakone

Had a great tour guide Mitsuri san. He did a fantastic job.

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Hakone!
Welcome to Hakone!
Hakone
Welcome (Yokoso) to Tokyo!
Welcome (Yokoso) to Tokyo!
Japan
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Oct 19, 2026

Hi Audrey,

Thank you so much for sharing your experience with me and my team! It was a pleasure planning your short but sweet trip to Hakone and Tokyo, and we’re truly happy that everything went as expected. I’m also glad that you enjoyed your time with Mitsuru-san.

I hope I’ll have the chance to plan another trip for you in the future. God bless and safe travels always!

Warm regards,
Leny