Tamer did an excellent job planning and arran...
Galapagos Islands | May 4 - May 21, 2023

Laura
Laura T.
Redmond, OR | Reviewed on May 22, 2023

Tamer did an excellent job planning and arranging our trip. Our guide, Pablo was knowledgeable and personable. The crew onboard our boat were hardworking and attentive. We enjoyed all of the activities provided and we were amazed at all the wildlife we got to see.
However. If you have a chance to read our comment card that we left on our boat, you will see that we were very dissatisfied and disappointed with our boat because of all the roaches and the sewer smell in our cabin.

Hotel Reviews
M/Y Monserrat
Quito

Roach infested and smells of sewage

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Roaches and sewer smell.
JW Marriott Hotel Quito
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kapari Natural Lodge & Spa
San Miguel de los Bancos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Quito Airport
Quito
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival to Baltra Airport - Transfer to Cruise Ship & Santa Cruz Highlands (M/Y Monserrat 15D)
Galapagos Islands
Dragon Hill (Santa Cruz Island) - Chinese Hat (M/Y Monserrat 15D)
Cruise Ship
El Barranco - Darwin Bay ( Genovesa Island) (M/Y Monserrat 15D)
Cruise Ship
Black Turtle Cove - Flamingos and Relax in Bachas Beach (M/Y Monserrat 15D)
Cruise Ship
Tagus Cove - Urbina Bay (Isabela Island) (M/Y Monserrat 15D)
Cruise Ship
Espinoza Point (Fernandina Island) - Vicente Roca Point (Isabela Island) (M/Y Monserrat 15D)
Galapagos Islands
Puerto Egas - Espumilla Beach - Buccaneer Cove (Santiago Island) (M/Y Monserrat 15D)
Cruise Ship
North Seymour Island - Highlands (M/Y Monserrat 15D)
Cruise Ship
Rabida Island - Bartolom├ę Island (M/Y Monserrat 15D)
Cruise Ship
South Plazas Island - Santa Fe Island (M/Y Monserrat 15D)
Cruise Ship
Punta Pitt - Cerro Brujo (San Cristobal Island) (M/Y Monserrat 15D)
Galapagos Islands
Lobos Island - Tijeretas Hill & Interpretation Center (San Cristobal Island) (M/Y Monserrat 15D)
Galapagos Islands
Gardner Bay - Suarez Point (Espa├▒ola Island) (M/Y Monserrat 15D )
Cruise Ship
Cormorant Point - Post Office Bay (Floreana Island) (M/Y Monserrat 15D)
Galapagos Islands
Charles Darwin Research Station (Santa Cruz) (M/Y Monserrat 15D) - Baltra Airport
Cruise Ship
Explore Mindo Cloud Forest at Kapari Natural Lodge & Spa
Ecuador
Kapari Natural Lodge & Spa Experience
Mindo
Another day at Kapari Lodge & Return to Quito
Mindo
Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on May 22, 2023

Laura & Rob,
Thank you so much for your valuable feedback! I am so glad to know you have enjoyed the magical nature of the Galapagos Islands and that you appreciate the guide and the staff onboard the yacht. I am also happy to know you enjoyed the Cloud Forest charm and Kapari Lodge :) On the other hand, and as I clarified during our last meeting in JW Marriott, we are working with this yacht operator on them taking all the corrective measures to prevent the mentioned unpleasant experiences... read more

Laura & Rob,
Thank you so much for your valuable feedback! I am so glad to know you have enjoyed the magical nature of the Galapagos Islands and that you appreciate the guide and the staff onboard the yacht. I am also happy to know you enjoyed the Cloud Forest charm and Kapari Lodge :) On the other hand, and as I clarified during our last meeting in JW Marriott, we are working with this yacht operator on them taking all the corrective measures to prevent the mentioned unpleasant experiences from occurring again; the humidity of the ocean and the tropical environment can be overcome when applying the right procedures and I promise you we will make sure that happens :)
Thank you again,
Tamer