Overall the trip was great. The activities were fantastic and varied, and it was all relatively seamless. 2 areas of feedback:
1. Some of the hotel information wasn't provided until a little later, so it gave us a little anxiety since it was our first time using the service.
2. The first hotel took payment from us even though the hotel was paid by kimkim. I think that was the hotels fault though.
Besides those 2, I am very satisfied with the service!