Adventure in the Pantanal
Brazil | Jun 15 - Jun 22, 2025

Dave
Dave W.
Newark, NJ | Reviewed on Jul 01, 2025

Overall we had a great time. The locations were varied and interesting. The guides and staff were friendly and accommodating, the food was delicious, and we enjoyed the activities and for the see lots of wildlife. It's a trip we'll remember for a long time.

2 areas could use improvement: 1. Managing guests' expectations. Sometimes we weren't informed about things that would have made the experience better, like that we were to spend one night on a houseboat in Porto Jofre. B/c no one told us this, including Sara, we didn't pack clothing for the next day, toothbrushes and toothpaste, and medication. Luckily we did ok and the staff helped once they realized the situation. But all we needed was 1 guide to tell us we were going to be spending a night away from the lodge and we would've packed properly. That said, staying overnight in Porto Jofre is a must as you need to be up early to see the animals and it's too far from the lodge.

2. One guide, Yann, needs more guidance in dealing with people. He's knowledgeable in plants and animals and he did a great job helping my partner w/ a bad hip get up and down from a difficult view location and on other trails. But he could've provided more info on what we should expect, how long things take, and difficulty. By not telling us that we could swim at some waterfalls, we neglected to change into bathing suits. On a hike around the lodge, he didn't take opportunities to check in with us to see how we were doing. There was a place about halfway where my partner and another guest with a bad hip could've turned back to the lodge. Instead they ended up continuing too far and struggled to make it back. He also needs to learn to take responsibility for mistakes and apologizing. One night he told 3 of us we'd need to be up the next morning at 4:30 to take a sunrise hike when he meant 5:30. Maybe he got the numbers mixed up in English but 3 of us heard him say 4:30. He refused to acknowledge his error and apologize which made things awkward going forward.
Otherwise great trip.

Hotel Reviews
Reino Encantado Pousada
Nobres - MT

If you're going to Nobres, this is a cool place mostly b/c of easy access to the Saloda River for snorkeling. Also near the lake where macaws go at sunset. Comfortable rooms, friendly staff, and delicious food, plus lots of animals, like burrowing owls, curaçao, and macaws on the grounds.

Authenticity & Character
You'll def know you're in Brazil
Location
Has easy snorkeling and not far from lake w/ macaws
Staff
Friendly and served good food and drinks
Cleanliness & Comfort
UeSo Pantanal Lodge

UeSo is a nice place to stay in the Pantanal w/ comfortable rooms, friendly staff, and delicious food, plus lots of animals, like macaws, capybara, and caiman, on the grounds. There's also a tower you can hike to to get a bird's eye view of the landscape. But be warned, it's quite far from Porto Jofre on a washboard road where you'll spend at least 1 night on a houseboat to see jaguars, otters, and other animals. The houseboat is also comfortable, though beds are small, and also delicious food. Just be prepared for the long journey there and back.

Authenticity & Character
Well decorated, many animals around the grounds
Location
Far from Porto Jofre but that can't be improved
Staff
Most were great, one guide needs improvement
Cleanliness & Comfort
Cantos da Mata
Chapada dos Guimarães

This is essentially a collection of guest rooms run by a woman named Sandra. It's a fairly convenient location near the town and also the scenic locations in the area. Breakfast is included and was well prepared. The rooms were fine for sleeping. The shower was adjacent to the toilet and required squeegeeing to push the water down the drain and away from the toilet. This place is about 1 km down a washboard road from the main highway so be prepared for a bumpy ride to and from

Authenticity & Character
Location
Near the town and also scenic stops
Staff
The woman who prepared breakfast was very nice and did a good job
Cleanliness & Comfort
Activity Reviews
Welcome to the Chapada dos Guimarães! First tour
Welcome to the Chapada dos Guimarães! First tour
Chapada dos Guimarães

Chapada dos Guimarães is a small cute town w/ a covered main street w/ restaurants and boutique shops. Outside the town is a scenic plateau where people gather at sunset to gaze down at the valley. There are also trails that lead to waterfalls where you can swim. It's a good intro to this part of Mato Grosso. We enjoyed the variety. It was also our first opportunity for sucos and sorvete.

Quality of Experience
Waterfalls to swim in, nice hikes
Food
Got our first taste of suco, pastel, and sorvete
Guides, Drivers and Staff
Yann was informative but wish he'd share more info ahead of time
Transport
Discovering the Chapada dos Guimarães full day
Discovering the Chapada dos Guimarães full day
Chapada dos Guimarães

A long hike to a beautiful waterfall we could swim in. The plateau at sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Nobres - tours
Welcome to Nobres - tours
Mato Grosso Norte

Snorkeling in a river is different and cool. The current just takes you along. The lake where people go to watch the sunset is really to see dozens of macaws gather

Quality of Experience
Food
Guides, Drivers and Staff
Wish Yann had told us in advance about macaws, but he was good at positioning binoculars over phone camera lens to take closeup pix
Transport
First day at the Ueso Pantanal Lodge
First day at the Ueso Pantanal Lodge
North Pantanal

It's a bit of a drive from Nobres. We stopped at a pasteleria for lunch. which was good. One of the pastels had caiman, tastes a little like chicken. We arrived at UeSo right before dinner. Nour greeted us w/ Caipirinhas which is a good way to start the experience.

Quality of Experience
Food
Pastels are interesting. Food at Ueso is delicious and there's a lot of variety
Guides, Drivers and Staff
Transport
Day 2 at Ueso Pantanal Lodge
Day 2 at Ueso Pantanal Lodge
North Pantanal

We left Ueso for what we thought was a full day excursion but would return that night. Surprise! We ended up spending the night on the houseboat in Porto Jofre. Seeing jaguars was amazing.

Quality of Experience
Jaguars, wildlife along the road
Food
Food on the houseboat was good
Guides, Drivers and Staff
Wish they'd told us in advance we were overnighting on the houseboat but they were very nice once they figured out we didn't know about it
Transport
Wildlife along the way. It's a long drive.
Last day at Ueso Pantanal Lodge
Last day at Ueso Pantanal Lodge
North Pantanal

Yann led us on a tour around the lodge before we had to depart for the airport. He did say the hike was 2 km but at the halfway point didn't check in to see how we were doing. This would've been a point where those who were tired could turn back toward the lodge. Instead we kept going and it was too much for some. My partner and I went a bit further but ended up leaving the tour and heading back to the lodge on our own. The ride to the airport in Cuiaba was faster than I thought. Thought it would be 3 hrs, Pedro Paolo made it in 2.

Quality of Experience
Checking in w/ guests halfway through the hike
Food
Guides, Drivers and Staff
Guide could check in w/ guests halfway through the hike
Transport
Got to airport faster than I thought
Jaguar Full-Day Safari – From UeSo Pantanal
Jaguar Full-Day Safari – From UeSo Pantanal
North Pantanal

This was the best day of the tour. More jaguars including one swimming. A family of giant river otters. A capybara w/ birds in its ears. We felt lucky that we got to see all these animals. Followed by a long drive back to Ueso but Nour did his best to make it go fast

Quality of Experience
Food
Guides, Drivers and Staff
They're good at spotting animals
Transport
day 3 at Ueso Pantanal Lodge
day 3 at Ueso Pantanal Lodge
North Pantanal

I did a hike w/ Nour to the tower while my partner rode a horse. We saw a lot of caiman. In the afternoon we kayaked on the river.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sara Martinel
Sara
Sara Martinel
Local specialist in Rio de Janeiro | Replied on Jul 03, 2025
Hi Dave,
Thank you so much for your incredibly detailed review – it’s extremely helpful both for us to improve and for future travelers. We really appreciate the time you took to share your feedback.
I’m very sorry to hear that the guide assigned to you at the lodge in the Pantanal wasn’t as empathetic and communicative as they should have been. I want to clarify that the organization of the activities included in the lodge package is managed and arranged directly by the lodge itself. This... Read more

Hi Dave,
Thank you so much for your incredibly detailed review – it’s extremely helpful both for us to improve and for future travelers. We really appreciate the time you took to share your feedback.

I’m very sorry to hear that the guide assigned to you at the lodge in the Pantanal wasn’t as empathetic and communicative as they should have been. I want to clarify that the organization of the activities included in the lodge package is managed and arranged directly by the lodge itself. This means that it is the responsibility of the on-site guide to coordinate and align daily activities with the guests, providing all relevant information such as schedules, logistics, and practical advice once the guest has arrived at the lodge.

As a result, it’s not possible for us, as DMC, to know in advance the detailed and final daily schedule-times, because these activities are discussed, agreed upon, and finalized directly between the guide and the guests. Everything related to the activities, accommodation, and so on is handled directly by the lodge.

I’m also very sorry that we weren’t informed by the lodge that they had decided to add – and essentially took the initiative to include – an overnight stay in the Porto Jofre area during your safari. We had been informed it would be a day trip, and as mentioned, any changes or adjustments are managed by the lodge and should be directly communicated and agreed upon with the guests by the guide. In your case, the guide clearly failed to do so, and we thank you for bringing this to our attention.

As soon as we found out now, we immediately informed the lodge that they failed to notify us – as the organizers and purchasers of the package you used – about this change. This was not what had been previously agreed upon for your stay. All the emails exchanged with the lodge prior to your arrival clearly stated that you would be staying at the lodge in the Poconé area only, taking a day trip to Porto Jofre to spot the jaguar round trip from morning to dawn to evening, full day tour that always works for all our customers as a day tour (it has never happened that customers have to sleep in Porto Jofre, the tour is always scheduled with round trip on the same day)

Once again, we’re very sorry the lodge made this change without informing us and you, and that your guide failed to clearly explain what was happening.

Best regards,
Sara